Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Impeccable reception and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
fast and very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
The bowler hat meets my expectations. By the way, I have ordered 2 other bowler hats, in yellow and orange. My only regret is not being able to order a top hat in size 53 which is not available with you.
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Response from Chapellerie Traclet
Hello, we also make top hats in size 53 cm. Here is the link on our website: https://www.chapellerie-traclet.com/fr/chapeau-haut-de-forme/953-chapeau-haut-de-forme-enfant.html Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Flawless availability of items and very fast reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Very good site, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
very well built, complete and efficient, structure that allows you to see even what you wouldn't have thought to find (e.g. military hats...)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Perfect!!! Very professional!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
EXCELLENT FAST DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
PERFECT FAST AND EFFICIENT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
User-friendly and clear site, the photos match the received items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
It is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
excellent and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
A lot of choices, a quick response to inquiries, fast ordering and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Effective, Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
The best fast quality very counter
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
It was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Very good site Good quality fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast, we are kept informed of the departure of our purchases... Courteous Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good, fast and careful delivery. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Delivered very quickly, impeccable tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good site with beautiful products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
all is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast delivery - serious company!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Perfect quality and follow-up as promised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Product conforms to the order (a bit too big, but can be adjusted at the back), fast delivery. Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
perfect but we have placed several orders over the years but we never see our loyalty points. Is this normal?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Very nice product but it is a bit wider than I imagined compared to the one I wear every day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Conforms to my order and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2017
Professional site, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
Delivery a bit long but perfect product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2017
Excellent products and very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
GOOD PRODUCTS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
very fast, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Choice, fast shipping, careful packaging and products received conforming and of excellent quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
perfect
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