Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 10/10/2017 à 20h54 following a purchase from 29/09/2017

Beautiful product, delivered quickly moreover.

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Acheteur Vérifié

Published on 10/10/2017 à 20h16 following a purchase from 29/09/2017

Very satisfied with my order.

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Acheteur Vérifié

Published on 10/10/2017 à 14h58 following a purchase from 30/09/2017

Super Product
Fast delivery in good conditions
I couldn't hope for better!

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Acheteur Vérifié

Published on 10/10/2017 à 13h59 following a purchase from 30/09/2017

super readable site very well designed

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Acheteur Vérifié

Published on 10/10/2017 à 13h28 following a purchase from 30/09/2017

Good packaging received on time

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Acheteur Vérifié

Published on 10/10/2017 à 13h21 following a purchase from 28/09/2017

Super service. A misunderstanding on an order and wrong item received, Chapellerie Traclet sent me the correct item very quickly and at no extra cost. Very commercial. Bravo for your seriousness.

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Acheteur Vérifié

Published on 10/10/2017 à 12h46 following a purchase from 30/09/2017

18 / 20 hat conforms to what I imagined.

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Acheteur Vérifié

Published on 08/10/2017 à 19h33 following a purchase from 21/09/2017

Well-made and accessible site

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Acheteur Vérifié

Published on 08/10/2017 à 16h53 following a purchase from 19/09/2017

I recommend effort to be made perhaps on shipping costs in case of error.

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Acheteur Vérifié

Published on 08/10/2017 à 06h53 following a purchase from 23/09/2017

Traclet is an efficient site that respects its commitments, everything was perfect.

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Acheteur Vérifié

Published on 07/10/2017 à 20h23 following a purchase from 22/07/2017

Too long delay

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Response from Chapellerie Traclet Published on 10/10/2017

Hello
Yes, the delay was long due to the summer holidays which delayed its production.
Please excuse us for this inconvenience.
We hope that the hat will give you complete satisfaction.
Best regards
Traclet

Acheteur Vérifié

Published on 07/10/2017 à 19h06 following a purchase from 22/09/2017

Super

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Acheteur Vérifié

Published on 07/10/2017 à 18h33 following a purchase from 27/09/2017

First time great success on all stages of the order.

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Acheteur Vérifié

Published on 07/10/2017 à 14h15 following a purchase from 25/09/2017

Very good site return and exchange of product impeccable, all that in a week.

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Acheteur Vérifié

Published on 07/10/2017 à 12h44 following a purchase from 27/09/2017

very clear

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Acheteur Vérifié

Published on 07/10/2017 à 03h55 following a purchase from 25/09/2017

Very well-built site where I was looking for a very specific product. The delivery was very fast. I had made a mistake on the size, I returned the product and they sent me the new one in less than a week. Everything is perfect.

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Acheteur Vérifié

Published on 06/10/2017 à 23h06 following a purchase from 26/09/2017

Very easy phone reception to complete the choice on the site and give me the right advice.

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Acheteur Vérifié

Published on 06/10/2017 à 20h56 following a purchase from 27/09/2017

Easy to use, fast delivery

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Acheteur Vérifié

Published on 06/10/2017 à 19h08 following a purchase from 27/09/2017

I recommend this site for the wonderful caps that arrive in very careful packaging in 2/3 days.

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Acheteur Vérifié

Published on 06/10/2017 à 13h22 following a purchase from 26/09/2017

Good

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Acheteur Vérifié

Published on 06/10/2017 à 12h52 following a purchase from 27/09/2017

Sorry, I received my order quickly, as usual.

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Acheteur Vérifié

Published on 06/10/2017 à 12h18 following a purchase from 27/09/2017

very good. available and good contact

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Acheteur Vérifié

Published on 06/10/2017 à 11h23 following a purchase from 03/08/2017

TOP!!! Delivery to the relay point right on time, and product in accordance with the order and quality! Nothing to say but positive.

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Acheteur Vérifié

Published on 06/10/2017 à 07h49 following a purchase from 22/09/2017

Very good. Nice and beautiful products, in accordance with the description. Fast and careful delivery.

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Acheteur Vérifié

Published on 05/10/2017 à 20h58 following a purchase from 26/09/2017

excellent

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Acheteur Vérifié

Published on 05/10/2017 à 20h57 following a purchase from 21/09/2017

Quality product received very quickly. Serious company

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Acheteur Vérifié

Published on 05/10/2017 à 14h09 following a purchase from 27/09/2017

PERFECT

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Acheteur Vérifié

Published on 05/10/2017 à 10h50 following a purchase from 26/09/2017

very good, nice, good shop see you later

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Acheteur Vérifié

Published on 04/10/2017 à 18h32 following a purchase from 24/09/2017

very good site and a lot of quality choices

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Acheteur Vérifié

Published on 04/10/2017 à 12h35 following a purchase from 26/09/2017

Fast delivery and well packaged, nothing to complain about!

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Acheteur Vérifié

Published on 03/10/2017 à 17h57 following a purchase from 23/09/2017

Very good shop and very good customer service!

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Acheteur Vérifié

Published on 03/10/2017 à 17h09 following a purchase from 24/09/2017

Remarkable speed and professionalism.

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Acheteur Vérifié

Published on 03/10/2017 à 13h30 following a purchase from 23/09/2017

never disappointed I recommend this brand.

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Acheteur Vérifié

Published on 03/10/2017 à 13h30 following a purchase from 23/09/2017

Very clear very neat with well-presented items

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Acheteur Vérifié

Published on 03/10/2017 à 13h11 following a purchase from 25/09/2017

Very clear site.

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Acheteur Vérifié

Published on 03/10/2017 à 12h20 following a purchase from 25/09/2017

Must discover.

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Acheteur Vérifié

Published on 02/10/2017 à 16h07 following a purchase from 18/09/2017

The images do not match the product

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Response from Chapellerie Traclet Published on 03/10/2017

Hello
Can you tell us what does not match the photo by sending us photos of the product?
Best regards
Traclet

Acheteur Vérifié

Published on 02/10/2017 à 09h56 following a purchase from 22/09/2017

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Acheteur Vérifié

Published on 01/10/2017 à 20h31 following a purchase from 15/09/2017

Hello, I had received this package well

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Acheteur Vérifié

Published on 01/10/2017 à 13h12 following a purchase from 20/09/2017

Essential

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