Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2017
Fast delivery despite an order error after returning the wrong product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Fast delivery, item perfectly matching the order. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2017
Excellent responsiveness, very short delay: order on Monday at 11 am, delivery Tuesday morning... Good telephone advice. Very serious site that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Excellent service - thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2017
serious site, fast delivery, no problems!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/07/2017
Correct but too small
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Response from Chapellerie Traclet
Hello
If the size does not fit, it is of course possible to exchange it and deliver it to you on Wednesday if you send us the tracking of the package today, we will send it out on Monday and it will arrive on Wednesday.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2017
Product as described, fast delivery, serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
very professional and neat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Very well done, a lot of choices, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Good and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2017
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
matches the site description - interesting price - on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
impeccable, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2017
Listening and informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
The follow-up is well assured and there is a lot of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Great selection of quality hats. Very reasonable prices and ultra-fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Choice of very beautiful hats and accessories, well packaged, quickly dispatched
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2017
Precise - good advice for measuring head size. Phone number difficult to reach on my part but I managed with the written explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
Pleasant consultation site for all stages of the order. Correct delivery time. Good quality packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
I recommend this site, choice and quality are on point
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
Pleasant site and fast delivery. Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
Ok. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
Nothing to say everything is fine thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
Good site ergonomics and a wide variety of items. Fast delivery and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2017
SUPER HAT FAST PACKAGE 5 STARS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2017
Very nice product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
Fast and efficient. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
I love hats so I order from the best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2017
Simplicity of the site where the proposed products are excellent. I love the Stetson cap, it is stunning. Thank you very much for everything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2017
Very good quality hat with neck protection against the sun. Remarkable quality. I recommend +++
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