Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 11/07/2017 à 18h27 following a purchase from 02/07/2017

very good site in every way serious company and a lot of choice.

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Acheteur Vérifié

Published on 11/07/2017 à 15h19 following a purchase from 03/07/2017

Very good

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Acheteur Vérifié

Published on 11/07/2017 à 14h29 following a purchase from 01/07/2017

Received very quickly

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Acheteur Vérifié

Published on 11/07/2017 à 13h50 following a purchase from 02/07/2017

excellent

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Acheteur Vérifié

Published on 11/07/2017 à 13h02 following a purchase from 01/07/2017

very good site if needed I will recommend this site

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Acheteur Vérifié

Published on 10/07/2017 à 09h34 following a purchase from 20/06/2017

Effective.

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Acheteur Vérifié

Published on 10/07/2017 à 08h54 following a purchase from 19/06/2017

order received quickly and in good condition. For a hat it's better!

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Acheteur Vérifié

Published on 09/07/2017 à 22h55 following a purchase from 28/06/2017

I want to congratulate the person at the phone reception for their listening, investment, and skills. Thanks to him I was able to order the hat I wanted and not another one, as he found the solution despite a size issue. Thank you again for your professionalism, your wise advice, and your kindness. The package arrived on time and in perfect condition. Don't hesitate to call them.

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Acheteur Vérifié

Published on 09/07/2017 à 16h12 following a purchase from 28/06/2017

Impeccable

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Acheteur Vérifié

Published on 09/07/2017 à 15h46 following a purchase from 26/06/2017

Very serious site with quality products

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Acheteur Vérifié

Published on 09/07/2017 à 08h28 following a purchase from 27/06/2017

Essential

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Acheteur Vérifié

Published on 08/07/2017 à 18h29 following a purchase from 29/06/2017

I recommend this site. Huge choice and quality

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Acheteur Vérifié

Published on 08/07/2017 à 12h51 following a purchase from 29/06/2017

Nothing to report, impeccable

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Acheteur Vérifié

Published on 07/07/2017 à 18h22 following a purchase from 29/06/2017

Large choice, efficiency, and speed...

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Acheteur Vérifié

Published on 07/07/2017 à 14h27 following a purchase from 28/06/2017

Beautiful product with a very good quality-price ratio I highly recommend it

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Acheteur Vérifié

Published on 07/07/2017 à 13h41 following a purchase from 28/06/2017

excellent presentation

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Acheteur Vérifié

Published on 07/07/2017 à 09h52 following a purchase from 22/06/2017

Super cap

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Acheteur Vérifié

Published on 06/07/2017 à 21h19 following a purchase from 12/06/2017

very serious company, very careful packaging, fast delivery.
I recommend this site to anyone looking for a quality headgear

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Acheteur Vérifié

Published on 06/07/2017 à 13h53 following a purchase from 28/06/2017

perfect

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Acheteur Vérifié

Published on 06/07/2017 à 09h41 following a purchase from 25/06/2017

Perfect. Very short delivery time. Package in perfect condition.

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Acheteur Vérifié

Published on 05/07/2017 à 23h05 following a purchase from 23/06/2017

Fast shipping

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Acheteur Vérifié

Published on 05/07/2017 à 16h25 following a purchase from 23/06/2017

Nothing to report, everything is perfect
Thank you

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Acheteur Vérifié

Published on 05/07/2017 à 16h00 following a purchase from 20/06/2017

Fast delivery, 100% compliant items :-))

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Acheteur Vérifié

Published on 05/07/2017 à 15h04 following a purchase from 25/06/2017

Fast delivery, compliant product, perfect

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Acheteur Vérifié

Published on 05/07/2017 à 13h05 following a purchase from 31/05/2017

Very good service

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Acheteur Vérifié

Published on 05/07/2017 à 12h57 following a purchase from 25/06/2017

The password for my user was sent to me by email IN PLAIN TEXT, this is a significant security issue for an online sales site!!

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Response from Chapellerie Traclet Published on 06/07/2017

Hello
I did not see this as a security issue since the password is sent to your personal email address. In this case, if someone has stolen your email address; they can intervene even if it is not sent to your email because they will have a link instead.
Please explain your issue with the sending of the password because I do not see the problem well.
Best regards
Traclet

Acheteur Vérifié

Published on 05/07/2017 à 08h56 following a purchase from 12/06/2017

Never disappointed with the ordered products. Speed for delivery.
Too bad there are many out of stock items.

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Acheteur Vérifié

Published on 04/07/2017 à 20h04 following a purchase from 21/06/2017

very satisfied

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Acheteur Vérifié

Published on 04/07/2017 à 18h22 following a purchase from 24/06/2017

Nothing to complain about

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Acheteur Vérifié

Published on 04/07/2017 à 15h03 following a purchase from 26/06/2017

Very nice product.
Speed.
Perfect...

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Acheteur Vérifié

Published on 04/07/2017 à 13h46 following a purchase from 24/06/2017

Professional

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Acheteur Vérifié

Published on 04/07/2017 à 13h38 following a purchase from 23/06/2017

Serious site, professionals and well secured

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Acheteur Vérifié

Published on 04/07/2017 à 13h28 following a purchase from 18/06/2017

an enormous choice and fair prices, no hesitation!

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Acheteur Vérifié

Published on 04/07/2017 à 13h13 following a purchase from 24/06/2017

Perfect

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Acheteur Vérifié

Published on 04/07/2017 à 13h08 following a purchase from 02/06/2017

Fast, very good

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Acheteur Vérifié

Published on 04/07/2017 à 13h04 following a purchase from 25/06/2017

Very good site, very fast order. Availability and friendliness of sellers by phone to get more information about hats and size.

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Acheteur Vérifié

Published on 04/07/2017 à 13h04 following a purchase from 24/06/2017

The reference site for hat enthusiasts.

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Acheteur Vérifié

Published on 04/07/2017 à 13h01 following a purchase from 23/06/2017

Perfect.

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Acheteur Vérifié

Published on 04/07/2017 à 12h57 following a purchase from 23/06/2017

Excellent. The order arrived quickly, perfect match with the product offered on the site

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Acheteur Vérifié

Published on 04/07/2017 à 12h54 following a purchase from 25/06/2017

Perfect. Compliant product, simple and refined.
Perfect packaging.
Fast delivery

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