Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

Reset filters

Serge R.

Published on 21/08/2026 à 04h48 following a purchase from 10/08/2026

Good product, fast delivery.

Translated reviews

Silviu P.

Published on 20/08/2026 à 20h24 following a purchase from 07/08/2026

Impeccable

Translated reviews

Malcolm H.

Published on 20/08/2026 à 19h56 following a purchase from 07/08/2026

Perfect

Translated reviews

Gilbert B.

Published on 20/08/2026 à 19h45 following a purchase from 07/08/2026

Very well, thank you for your kindness and the impeccable delivery time.

Translated reviews

Danielle D.

Published on 20/08/2026 à 19h20 following a purchase from 04/08/2026

Packages and items perfect nothing to complain about

Translated reviews

Christophe B.

Published on 20/08/2026 à 18h45 following a purchase from 08/08/2026

Very happy with the hat and delivery even before the announced date. I recommend this site.

Translated reviews

Roland T.

Published on 20/08/2026 à 18h38 following a purchase from 09/08/2026

Perfect!

Translated reviews

Philippe G.

Published on 20/08/2026 à 09h37 following a purchase from 05/08/2026

Five stars!

Translated reviews

Danielle D.

Published on 18/08/2026 à 10h24 following a purchase from 06/08/2026

fast shipping and a nice hat that meets my expectations

Translated reviews

Luc D.

Published on 17/08/2026 à 20h04 following a purchase from 13/06/2026

A lot of waiting,... and the result is not at all up to the quality one can expect for such a price. I am very disappointed.

Translated reviews

Response from Chapellerie Traclet Published on 25/08/2026

Hello Luc,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that you were not satisfied with your order and we would like to understand what happened. Please feel free to contact us directly so that we can find a solution to your situation together.

Best regards,
The Traclet Hat Team

Mark C.

Published on 17/08/2026 à 19h31 following a purchase from 06/08/2026

The hat is as described. It was a good price and was delivered to London in reasonable time.

Translated reviews

Benoit M.

Published on 17/08/2026 à 18h30 following a purchase from 14/07/2026

Received on time, packaging and packaging, impeccable.

Translated reviews

Emmanuelle R.

Published on 17/08/2026 à 12h55 following a purchase from 02/08/2026

Product that meets expectations and delivery faster than announced! Very good therefore.

Translated reviews

Yann B.

Published on 17/08/2026 à 11h09 following a purchase from 01/08/2026

Super cap, very practical and comfortable, I particularly appreciate the short visor that allows for an unobstructed view.

Translated reviews

Georges B.

Published on 17/08/2026 à 10h11 following a purchase from 03/07/2026

Impeccable. Everything, as expected!

Translated reviews

Alain C.

Published on 17/08/2026 à 09h44 following a purchase from 05/08/2026

Product conforms. Fast shipping

Translated reviews

Emmanuelle S.

Published on 17/08/2026 à 09h08 following a purchase from 05/08/2026

Very fast shipping with quality at the appointment. Thank you

Translated reviews

Patrick D.

Published on 17/08/2026 à 07h36 following a purchase from 04/08/2026

Very satisfying purchase. Easy phone contact.

Translated reviews

Francis

Published on 17/08/2026 à 06h37 following a purchase from 05/08/2026

Interesting quality price ratio. Delivery neat and fast

Translated reviews

Yves G.

Published on 17/08/2026 à 06h21 following a purchase from 04/08/2026

Perfect

Translated reviews

René N.

Published on 17/08/2026 à 06h16 following a purchase from 06/08/2026

The delivery was fast nothing to report on that side

Translated reviews

Pierre P.

Published on 17/08/2026 à 05h31 following a purchase from 04/08/2026

I give 5 stars to Chapellerie Traclet for the quality of the product as well as for the shipping.

Translated reviews

Thierry L.

Published on 17/08/2026 à 03h55 following a purchase from 24/07/2026

Very good, suitable for the heatwave.

Translated reviews

Georgette C.

Published on 16/08/2026 à 22h09 following a purchase from 05/08/2026

Fast delivery. Product conforms to the description…

Translated reviews

Claude B.

Published on 16/08/2026 à 22h00 following a purchase from 05/08/2026

Very satisfied

Translated reviews

Jean-Louis P.

Published on 16/08/2026 à 21h53 following a purchase from 26/07/2026

Top

Translated reviews

Chantelle K.

Published on 16/08/2026 à 18h32 following a purchase from 06/08/2026

Very Happy with my Skala hat and the price was excellent

Translated reviews

Jacky B.

Published on 16/08/2026 à 18h28 following a purchase from 06/08/2026

Product faithful to my expectations

Translated reviews

Maurice R.

Published on 16/08/2026 à 18h24 following a purchase from 06/08/2026

Very good box!

Translated reviews

Philippe M.

Published on 16/08/2026 à 18h08 following a purchase from 23/07/2026

The ordered product perfectly meets my expectations. Very fast delivery, I am very satisfied.

Translated reviews

Valérie S.

Published on 16/08/2026 à 15h53 following a purchase from 29/07/2026

Very good

Translated reviews

Michelle C.

Published on 16/08/2026 à 12h15 following a purchase from 31/07/2026

Great choice - Fast delivery

Translated reviews

Gilbert L.

Published on 16/08/2026 à 10h13 following a purchase from 04/08/2026

Translated reviews

Sévan A.

Published on 16/08/2026 à 06h52 following a purchase from 04/08/2026

Quality product delivered quickly. I recommend.

Translated reviews

Christine A.

Published on 16/08/2026 à 04h06 following a purchase from 05/08/2026

Very good

Translated reviews

Christophe C.

Published on 15/08/2026 à 20h16 following a purchase from 05/08/2026

Everything is perfect from the product to the delivery. I will order other hats again

Translated reviews

Christian C.

Published on 15/08/2026 à 19h33 following a purchase from 05/08/2026

Large selection of hats at very reasonable prices.

Translated reviews

D. T.

Published on 15/08/2026 à 19h13 following a purchase from 02/08/2026

Everything is fine, I love the hat!

Translated reviews

Arnaud G.

Published on 15/08/2026 à 18h35 following a purchase from 05/08/2026

Edges a bit wider than what seemed to appear in the photo. This would be interesting information to provide in the descriptions.

Translated reviews

Roger H.

Published on 15/08/2026 à 18h28 following a purchase from 04/08/2026

Fast delivery and the straw trilby is perfect for this hot weather while remaining very elegant.

Translated reviews