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Rating: 5 out of 5
Very good.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Effective.
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H
Rating: 5 out of 5
Very nice item...
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S
Rating: 5 out of 5
Very good purchase. Conforms to the description and photo.
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A
Rating: 5 out of 5
Impeccable, careful packaging, express delivery
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L
Rating: 5 out of 5
Perfect
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W
Rating: 5 out of 5
Nothing to report, everything is perfect
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M
Rating: 5 out of 5
very easy to find the desired product
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N
Rating: 2 out of 5
The cap is not very fine and the fabric is not of good quality
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Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
P
Rating: 5 out of 5
lots of choices, fast shipping and beautiful quality
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Y
Rating: 5 out of 5
Fast shipping, impeccable packaging. I recommend!
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B
Rating: 5 out of 5
Excellent hat shop! The best?
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A
Rating: 2 out of 5
Not good
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team
J
Rating: 5 out of 5
no problem, item conforms to the order, good size, fast delivery
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P
Rating: 2 out of 5
Meh received with pilling a bit disappointed grrr
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Response from Chapellerie Traclet
Hello,
We are sorry to learn that your hat arrived with imperfections. Your satisfaction is essential to us and we thank you for your feedback.
At what level do you have pilling?
You can send us a photo at [email protected]
Best regards.
The chapellerie-traclet team
We are sorry to learn that your hat arrived with imperfections. Your satisfaction is essential to us and we thank you for your feedback.
At what level do you have pilling?
You can send us a photo at [email protected]
Best regards.
The chapellerie-traclet team
F
Rating: 5 out of 5
Ultra fast delivery outside France and product of excellent quality: it is magnificent (even more than in the photo)! Thank you very much for this excellent service!
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A
Rating: 5 out of 5
Product conforms and delivery date respected.
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M
Rating: 5 out of 5
It's a bit mixed but overall it's okay. Happy with my purchase
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G
Rating: 5 out of 5
Very satisfied with my item, seems to be of very good quality, to be seen in use, received quite quickly, I recommend...
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A
Rating: 5 out of 5
Very good quality hat. I had been looking for this model for a long time and couldn't find it anywhere else. The delivery was very fast. Great customer service. Thank you.
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M
Rating: 5 out of 5
Smooth navigation, ordering!
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F
Rating: 5 out of 5
Perfect, very responsive (I made a size mistake, following my message, the correction of my order was made)
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J
Rating: 5 out of 5
An exceptional choice, quality of all hats, very fast shipping and express delivery
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A
Rating: 5 out of 5
Good but in the size choices I didn't see 55/56 Yes I know I have a small head. Hihiihihi there is certainly a reason?
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J
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with my first order, I placed a second one that should arrive tomorrow 14/11 and I think my satisfaction will be the same
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D
Rating: 5 out of 5
Satisfied.
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P
Rating: 2 out of 5
False description on the site: the supposedly one-size cap thanks to an elastic has no elastic and is way too big. It's like a shoemaker offering size 45 shoes saying one size because you can fit a size 41 foot in it
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your opinion. We are sorry to learn that the size of the cap does not meet your expectations. Your feedback is valuable and helps us improve our products.
As indicated on the product sheet, the cap with its large elastic band fits sizes 56 to 59 cm
Out of 14 reviews, none indicate issues in this regard
https://www.chapellerie-traclet.com/fr/casquette-irlandaise/5064-casquette-marseillaise-marcel-pagnol.html#/taille-taille_unique
Remaining at your disposal
Best regards.
The chapellerie-traclet team
We thank you for taking the time to share your opinion. We are sorry to learn that the size of the cap does not meet your expectations. Your feedback is valuable and helps us improve our products.
As indicated on the product sheet, the cap with its large elastic band fits sizes 56 to 59 cm
Out of 14 reviews, none indicate issues in this regard
https://www.chapellerie-traclet.com/fr/casquette-irlandaise/5064-casquette-marseillaise-marcel-pagnol.html#/taille-taille_unique
Remaining at your disposal
Best regards.
The chapellerie-traclet team
W
Rating: 5 out of 5
Very easy to access site.
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M
Rating: 5 out of 5
The traclet site is Ali Baba's cave, I find happiness every time
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N
Rating: 5 out of 5
Fast, efficient, conforms!!
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J
Rating: 5 out of 5
CONFORMS TO MY EXPECTATIONS
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M
Rating: 5 out of 5
Very soft, warm and comfortable. Thank you
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C
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good site
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M
Rating: 5 out of 5
very good, very fast shipping, the hats are perfect
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J
Rating: 5 out of 5
Product meets expectations and delivery times impeccable. Very satisfied with this first order...
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J
Rating: 5 out of 5
Compliant.
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S
Rating: 5 out of 5
Serious site. Fast shipping.
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M
Rating: 5 out of 5
the hat corresponds exactly to my order, very fast delivery
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