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Rating: 5 out of 5
Excellent...
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast and professional customer service. Affordable prices!
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A
Rating: 5 out of 5
Serious company. Very fast delivery within the agreed time.
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A
Rating: 5 out of 5
Fast and without problems.
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A
Rating: 5 out of 5
Excellent, fast delivery and photo identical to the received hat.
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A
Rating: 5 out of 5
Very satisfied with my purchase, products of very good quality. Thank you.
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A
Rating: 5 out of 5
Excellent service; very serious.
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A
Rating: 5 out of 5
Very good service. I had registered my email because the size XXL was missing, I quickly received an email indicating the restocking and I immediately ordered the hat.
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A
Rating: 5 out of 5
I recommend it, nothing to complain about.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Satisfactory for this order.
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A
Rating: 5 out of 5
Very good delivery and fast.
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A
Rating: 5 out of 5
Very large choice, good order tracking and very fast delivery.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
Clear and accessible.
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A
Rating: 5 out of 5
Perfect, especially since the hat maker is becoming a rare breed... More maintenance (cleaning, ribbon change, reshaping)???
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A
Rating: 5 out of 5
Everything is ok: order, telephone reception, delivery, products conform. Very satisfied.
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A
Rating: 5 out of 5
Object very well informed and very well described, fast shipping.
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A
Rating: 5 out of 5
very fast delivery.
in accordance with the description.
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in accordance with the description.
A
Rating: 5 out of 5
Fast delivery and very well packaged product.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend
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A
Rating: 5 out of 5
great site, lots of choices, quality items.
The description sheets are clear and complete, and the photos of the items are of good quality
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The description sheets are clear and complete, and the photos of the items are of good quality
A
Rating: 5 out of 5
Nothing to complain about
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A
Rating: 5 out of 5
Excellent !!
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A
Rating: 5 out of 5
everything was ok
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery and in accordance with my order
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A
Rating: 5 out of 5
Impeccable service, very well packaged hat, nothing to say perfect!
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A
Rating: 5 out of 5
everything is perfect, plus we receive an email to inform us that the product is available, that's great!!!
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A
Rating: 5 out of 5
Completely in accordance and fast, with a wide choice of products
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A
Rating: 5 out of 5
Excellence
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A
Rating: 5 out of 5
not bad at all
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A
Rating: 5 out of 5
The site is pleasant to use. (a bit too many products, but who would complain)
In accordance with the product availability, the shipment was made diligently once my payment was accepted.
Careful packaging, the product arrived intact.
The product is in accordance with the description.
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In accordance with the product availability, the shipment was made diligently once my payment was accepted.
Careful packaging, the product arrived intact.
The product is in accordance with the description.
A
Rating: 2 out of 5
At first glance, the hat is very nice but the stitching inside is undone which means there are threads hanging from the hat... I cannot return it, I am going on vacation and I need a head covering....
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A
Rating: 5 out of 5
The hat is perfect!!!!
The transport was more chaotic but that has nothing to do with the hat shop.
Very nice product!
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The transport was more chaotic but that has nothing to do with the hat shop.
Very nice product!
A
Rating: 5 out of 5
Pro.
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A
Rating: 5 out of 5
perfect see you next time hello R.Guellec
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A
Rating: 5 out of 5
Short delay and very good responsiveness for a replacement.
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