Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 16/01/2016 à 17h52 following a purchase from 04/01/2016

Serious site, precise, the products are well presented and their characteristics are clear. If needed, a person helps you by phone with competence and kindness.

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Acheteur Vérifié

Published on 16/01/2016 à 14h13 following a purchase from 07/01/2016

THIRD PURCHASE NO PROBLEM

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Acheteur Vérifié

Published on 16/01/2016 à 13h45 following a purchase from 07/01/2016

Very good.

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Acheteur Vérifié

Published on 16/01/2016 à 11h51 following a purchase from 07/01/2016

I recommend

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Acheteur Vérifié

Published on 16/01/2016 à 11h04 following a purchase from 07/01/2016

How to become loyal?

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Acheteur Vérifié

Published on 16/01/2016 à 09h55 following a purchase from 07/01/2016

Good

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Acheteur Vérifié

Published on 16/01/2016 à 09h29 following a purchase from 07/01/2016

satisfied with this order

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Acheteur Vérifié

Published on 16/01/2016 à 09h21 following a purchase from 07/01/2016

PACKAGE ARRIVED IN VERY GOOD CONDITION

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Acheteur Vérifié

Published on 16/01/2016 à 08h55 following a purchase from 06/01/2016

very good, contacted by phone as well, staff attentive to your expectations, I will come back without any problem!

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Acheteur Vérifié

Published on 16/01/2016 à 08h03 following a purchase from 07/01/2016

Missing the order form

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Acheteur Vérifié

Published on 16/01/2016 à 07h50 following a purchase from 07/01/2016

Speed, seriousness, and....the choice!!!!

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Acheteur Vérifié

Published on 16/01/2016 à 06h18 following a purchase from 07/01/2016

Quite a wide selection, easy navigation, reasonable prices.

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Acheteur Vérifié

Published on 15/01/2016 à 18h22 following a purchase from 06/01/2016

Very satisfied. I received the hat on the scheduled day. A small problem, but it caused no harm; the packaging was largely torn; I suppose it's the fault of a careless carrier. Otherwise, everything is fine. Good job

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Acheteur Vérifié

Published on 15/01/2016 à 17h49 following a purchase from 07/01/2016

Good advice on the chosen size

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Acheteur Vérifié

Published on 15/01/2016 à 15h24 following a purchase from 07/01/2016

respectful and correct about the product and delivery times.

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Acheteur Vérifié

Published on 15/01/2016 à 14h32 following a purchase from 06/01/2016

no particular comments

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Acheteur Vérifié

Published on 15/01/2016 à 14h08 following a purchase from 06/01/2016

nothing to complain about. Perfect

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Acheteur Vérifié

Published on 15/01/2016 à 13h25 following a purchase from 07/01/2016

very good

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Acheteur Vérifié

Published on 15/01/2016 à 11h16 following a purchase from 07/01/2016

A very good approach to the data for size and color and the choice of the hat.
Very fast delivery, careful packaging.

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Acheteur Vérifié

Published on 15/01/2016 à 10h45 following a purchase from 18/12/2015

Deadlines, delivery and product as expected, nothing to report

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Acheteur Vérifié

Published on 15/01/2016 à 09h49 following a purchase from 04/01/2016

VERY REACTIVE
I had ordered a size too large
I made a return..
New size received very quickly, without the need for multiple other emails!!
But the product..

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Acheteur Vérifié

Published on 15/01/2016 à 09h35 following a purchase from 06/01/2016

Lots of choices, fast delivery

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Acheteur Vérifié

Published on 15/01/2016 à 08h57 following a purchase from 06/01/2016

The choice, quality, speed. The Best

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Acheteur Vérifié

Published on 15/01/2016 à 07h49 following a purchase from 06/01/2016

Quick responses to questions - Delivery as expected

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Acheteur Vérifié

Published on 15/01/2016 à 07h18 following a purchase from 07/01/2016

Very good site! Very clear!

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Acheteur Vérifié

Published on 15/01/2016 à 06h58 following a purchase from 07/01/2016

Excellent!

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Acheteur Vérifié

Published on 15/01/2016 à 06h37 following a purchase from 06/01/2016

The product meets my expectations

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Acheteur Vérifié

Published on 14/01/2016 à 18h23 following a purchase from 03/01/2016

Product conforms to my order, impeccable quality, fast delivery, second order and certainly not the last.

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Acheteur Vérifié

Published on 14/01/2016 à 18h11 following a purchase from 05/01/2016

Very good

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Acheteur Vérifié

Published on 14/01/2016 à 16h41 following a purchase from 18/12/2015

Good quality, careful and fast shipping, responsive and impeccable services.

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Acheteur Vérifié

Published on 14/01/2016 à 16h36 following a purchase from 22/12/2015

serious site

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Acheteur Vérifié

Published on 14/01/2016 à 11h24 following a purchase from 06/01/2016

Very good, fast delivery, beautiful hat

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Acheteur Vérifié

Published on 14/01/2016 à 11h08 following a purchase from 05/01/2016

Wide choice of items, precise descriptions, efficient order tracking

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Acheteur Vérifié

Published on 14/01/2016 à 10h56 following a purchase from 06/01/2016

Fast and serious

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Acheteur Vérifié

Published on 14/01/2016 à 09h54 following a purchase from 06/01/2016

very good site

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Acheteur Vérifié

Published on 14/01/2016 à 09h46 following a purchase from 04/01/2016

Excellent telephone and email contact. What a pleasure to have someone who efficiently takes care of their customers. Thank you. Excellent after-order service as well.

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Acheteur Vérifié

Published on 14/01/2016 à 09h24 following a purchase from 04/01/2016

you can see the models
you know if it's available
restocking is fast

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Acheteur Vérifié

Published on 14/01/2016 à 09h18 following a purchase from 05/01/2016

Very good

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Acheteur Vérifié

Published on 14/01/2016 à 09h02 following a purchase from 05/01/2016

Impeccable, fast delivery, well packaged

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Acheteur Vérifié

Published on 14/01/2016 à 08h21 following a purchase from 06/01/2016

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