Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2015
A site that has a variety of products and serves our means.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
being able to navigate by shape is really a good idea and makes the site very ergonomic, and makes you want to buy lots of hats!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
First experience very positive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Fast and compliant delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
On time and serious as a site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
still as effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Well-made site, competent customer service, very fast and well-packaged shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Very good description of the different items. Numerous photos. Fast and protected shipping. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Great selection at a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Fast delivery and well-packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
From the phone reception to the ultra-fast delivery, including the seriousness of the electronic order tracking, everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Speed, efficiency, seriousness, impeccable service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Clear site without fluff. Ordered on the same day at 6 PM and received on day +2 at 9 AM, so on December 24th. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Well-designed site and very comprehensive in its content.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Perfect, received on time, package well protected, hat matches the description, I recommend! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
I received my hat quickly and it is beautifully made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Ease of ordering, quality of hats, delivery time respected. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Simple and fast. Good product description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Only site where I could find the largest size just before the holidays. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
a lot of follow-up and punctuality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Good variety and very practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Same
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Very good phone reception and very good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very good site. Serious. Fast. A wishlist or favorites section to store our choices without having to put them in the cart would be welcome. Otherwise, nothing to complain about. Very large selection for all budgets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
The descriptions are clear and the photo of the ordered product corresponds to reality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Excellent speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
a top-notch customer service.... delivered in less than 24H.. careful delivery. First order and certainly not the last...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Perfectly clear and well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
I recommend it. The product we received corresponds well to the one ordered, the prices are advantageous compared to other stores and the delivery times are well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
very good service and very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Makes you want to look at everything...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
very good
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