Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 15/12/2015 à 21h46 following a purchase from 06/12/2015

Fast delivery and content protected by careful packaging

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Acheteur Vérifié

Published on 15/12/2015 à 20h10 following a purchase from 05/12/2015

Very fast and very good follow-up.

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Acheteur Vérifié

Published on 15/12/2015 à 18h46 following a purchase from 03/12/2015

Serious site

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Acheteur Vérifié

Published on 15/12/2015 à 18h38 following a purchase from 04/12/2015

Very large selection, much more than what can be found in stores, fast shipping, you can give your opinion on the purchased products, site that I recommend.

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Acheteur Vérifié

Published on 15/12/2015 à 17h54 following a purchase from 06/12/2015

This service is of exemplary efficiency

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Acheteur Vérifié

Published on 15/12/2015 à 17h28 following a purchase from 05/12/2015

well-made site, choice, fast navigation.... good visibility of products

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Acheteur Vérifié

Published on 15/12/2015 à 17h20 following a purchase from 05/12/2015

very serious company

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Acheteur Vérifié

Published on 15/12/2015 à 17h00 following a purchase from 03/12/2015

Many choices. Good quality. Compliant with the description. Fast shipping and reception

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Acheteur Vérifié

Published on 15/12/2015 à 14h12 following a purchase from 05/12/2015

Very good regarding the online order

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Acheteur Vérifié

Published on 15/12/2015 à 13h53 following a purchase from 06/12/2015

satisfied

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Acheteur Vérifié

Published on 15/12/2015 à 13h22 following a purchase from 05/12/2015

Very good site, serious.

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Acheteur Vérifié

Published on 15/12/2015 à 11h17 following a purchase from 06/12/2015

Super product delivered in record time

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Acheteur Vérifié

Published on 15/12/2015 à 10h35 following a purchase from 06/12/2015

Very fast service, seller correspondence allowing to know the status of the order. I also benefited from a 10 euro discount voucher. I recommend!

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Acheteur Vérifié

Published on 15/12/2015 à 09h33 following a purchase from 05/12/2015

Product compliant with my order

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Acheteur Vérifié

Published on 15/12/2015 à 09h24 following a purchase from 05/12/2015

Excellent

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Acheteur Vérifié

Published on 15/12/2015 à 09h20 following a purchase from 04/12/2015

I highly recommend it

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Acheteur Vérifié

Published on 15/12/2015 à 09h18 following a purchase from 05/12/2015

Very wide choice! Fast shipping
What more could you ask for?

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Acheteur Vérifié

Published on 15/12/2015 à 08h51 following a purchase from 06/12/2015

Well-presented site, clear. Interesting prices (for the products that interest me), beautiful products.

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Acheteur Vérifié

Published on 15/12/2015 à 08h45 following a purchase from 05/12/2015

very good site

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Acheteur Vérifié

Published on 15/12/2015 à 08h13 following a purchase from 05/12/2015

Very professional and fast!

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Acheteur Vérifié

Published on 15/12/2015 à 07h44 following a purchase from 06/12/2015

easy to access and large selection, fast delivery

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Acheteur Vérifié

Published on 15/12/2015 à 07h34 following a purchase from 06/12/2015

perfect, fast delivery

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Acheteur Vérifié

Published on 15/12/2015 à 07h31 following a purchase from 05/12/2015

good understanding, good description, large choice, fast reception

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Acheteur Vérifié

Published on 15/12/2015 à 06h59 following a purchase from 06/12/2015

Precise and clear, it allows for easy ordering

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Acheteur Vérifié

Published on 15/12/2015 à 06h49 following a purchase from 05/12/2015

Serious

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Acheteur Vérifié

Published on 15/12/2015 à 06h43 following a purchase from 06/12/2015

Perfect

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Acheteur Vérifié

Published on 15/12/2015 à 06h14 following a purchase from 04/12/2015

fast shipping

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Acheteur Vérifié

Published on 15/12/2015 à 06h11 following a purchase from 26/11/2015

availability, speed and efficiency

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Acheteur Vérifié

Published on 14/12/2015 à 07h31 following a purchase from 03/12/2015

I was pleasantly surprised by the very fast delivery times... which is not the case elsewhere!!!

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Acheteur Vérifié

Published on 13/12/2015 à 23h42 following a purchase from 20/11/2015

Super and very complete

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Acheteur Vérifié

Published on 12/12/2015 à 21h32 following a purchase from 29/11/2015

very good site with a very wide choice of hats

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Acheteur Vérifié

Published on 12/12/2015 à 18h45 following a purchase from 04/12/2015

Very serious site

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Acheteur Vérifié

Published on 12/12/2015 à 14h36 following a purchase from 01/12/2015

Order delivered on time, excellent follow-up.

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Acheteur Vérifié

Published on 12/12/2015 à 12h15 following a purchase from 03/12/2015

In line with my expectations

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Acheteur Vérifié

Published on 12/12/2015 à 12h06 following a purchase from 01/12/2015

Small issue when paying for my order but quickly resolved thanks to an advisor.
Package received very quickly.

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Acheteur Vérifié

Published on 12/12/2015 à 10h29 following a purchase from 03/12/2015

Very visual, easy to handle. Nothing to say.

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Acheteur Vérifié

Published on 12/12/2015 à 09h34 following a purchase from 04/12/2015

Perfect

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Acheteur Vérifié

Published on 12/12/2015 à 09h32 following a purchase from 04/12/2015

Very good service!

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Acheteur Vérifié

Published on 12/12/2015 à 08h31 following a purchase from 30/11/2015

Very good

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Acheteur Vérifié

Published on 12/12/2015 à 08h14 following a purchase from 22/11/2015

Head circumference = forehead - small bump behind the head = 61 cm. I initially took L thinking it would be large. After calling Traclet customer service and receiving very good advice, they changed my order to XL. And finally, the size XL is perfect, the cap is beautiful and of very good quality. So thank you for the advice from Traclet that I received by phone.

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