Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2015
Serious, fast, efficient. Corresponds exactly to what is expected from an online site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2015
A flawless execution of the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
Good product
Correct quality-price ratio
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2015
We received the beret very quickly; it was well packaged and in perfect condition. Nothing to say except well done and keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
very good on the deadlines and on the quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
Fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2015
very happy with the product and the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2015
Small computer bug at startup then great professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Very good site, very wide choice of items, customer service is top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
Thank you for your responsiveness - packages received in 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
very good, delivery within the announced deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
very fast shipping, very well packaged and protected, very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2015
A lot of choices with an excellent quality / price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Perfect and French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
serious site, excellent telephone contact, perfect shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
Regarding the service, nothing to say, pro!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Product conforms to the photo on the site. Very good information from order to delivery. Very fast and careful shipping. I am very satisfied and will recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2015
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Only site where I found the possibility to reach someone for modifications. I wanted an all-white hat t47 which I found nowhere. There I had someone who agreed to change the ribbon to white and to narrow the hat.
And on top of that, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Very good article
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Very easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
listening and very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Site offering a wide choice with varied prices. Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Serious, very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2015
Excellent service. Once again. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Fast shipping and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2015
very very serious !!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Good company that knows its product, it changes from generalists... ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2015
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
Excellent site. Varied and quality products. Perfect transactions. No issues ordering and receiving the chosen product. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
very good
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