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Rating: 5 out of 5
Nothing to report
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Two well-cut caps that fit perfectly, good quality fabric, beautiful finishes. Careful packaging and fast delivery. Very satisfied.
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F
Rating: 5 out of 5
Good quality hat delivered very quickly.
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S
Rating: 5 out of 5
Very nice product and arrived in good condition
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A
Rating: 5 out of 5
Nothing to report
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D
Rating: 2 out of 5
First shipment very good. But I am returning a beret that is too large size 62 for a size 61 and I receive again a size 62
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Response from Chapellerie Traclet
Hello Dany,
We are sincerely sorry to learn that the second shipment did not meet your expectations. We understand your disappointment and invite you to contact us privately so that we can find a solution together.
Sincerely,
The Traclet Hat Team
We are sincerely sorry to learn that the second shipment did not meet your expectations. We understand your disappointment and invite you to contact us privately so that we can find a solution together.
Sincerely,
The Traclet Hat Team
C
Rating: 5 out of 5
Good quality hats and fast delivery
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D
Rating: 5 out of 5
Fast shipping.
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J
Rating: 5 out of 5
Very good purchase
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H
Rating: 5 out of 5
Item received in about ten days in Martinique. In accordance with the description and the ordered size. Beautiful finish!
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L
Rating: 5 out of 5
Beautiful hat my grandson is wonderful thank you
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F
Rating: 5 out of 5
Impeccable service, I have been ordering my summer hats from Traclet for several years. They change the ribbon if they have other choices in stock, they are friendly and efficient, the hats are perfectly packaged. Each order is perfect. Thank you to the team.
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M
Rating: 5 out of 5
Order received, everything is OK.
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M
Rating: 5 out of 5
everything arrived well and my caps fit me very well
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G
Rating: 5 out of 5
Well received the hat. Satisfied, I will recommend.
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S
Rating: 5 out of 5
This is my third order placed with Chapellerie Traclet and I am still very happy with my purchase. The items are in accordance with their description; the delivery is always careful and fast.
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P
Rating: 5 out of 5
fast delivery, huge choice, very friendly person
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J
Rating: 5 out of 5
Very good. Nice quality and complete information, including the origin for most products. Fast shipping and a French seller with a storefront, reassuring.
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L
Rating: 5 out of 5
Very nice hat. It arrived quickly and in packaging that keeps the hat in perfect condition
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Y
Rating: 5 out of 5
Respect for delivery times, very good quality of the product. I recommend
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Response from Chapellerie Traclet
Hello Yan,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the respect for our delivery times. Your recommendations are valuable and motivate us to continue offering the best.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the respect for our delivery times. Your recommendations are valuable and motivate us to continue offering the best.
Best regards,
The Chapellerie Traclet team
D
Rating: 5 out of 5
arrived on time and a superb hat good quality
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Response from Chapellerie Traclet
Hello David,
We sincerely thank you for your flattering review. We are delighted that you like your hat and that it arrived on time. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review. We are delighted that you like your hat and that it arrived on time. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
good review
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Response from Chapellerie Traclet
Hello Christiane,
We sincerely thank you for your positive review. It is a real pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of welcoming you again very soon.
Best regards,
The boutique team
We sincerely thank you for your positive review. It is a real pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of welcoming you again very soon.
Best regards,
The boutique team
P
Rating: 5 out of 5
Great service. Package arrived in perfect condition and well packed. I would purchase another hat from this shop.
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Response from Chapellerie Traclet
Hello Paul,
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with our service and that your order arrived in perfect condition. Your trust touches us and we would be happy to welcome you again for your next purchase.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with our service and that your order arrived in perfect condition. Your trust touches us and we would be happy to welcome you again for your next purchase.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
I always appreciate your speed and seriousness. Your hats are great
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Response from Chapellerie Traclet
Hello Céline,
We sincerely thank you for your flattering feedback. It is a pleasure to know that you appreciate the speed and seriousness of our service, as well as the quality of our hats. We would be delighted to welcome you again very soon!
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your flattering feedback. It is a pleasure to know that you appreciate the speed and seriousness of our service, as well as the quality of our hats. We would be delighted to welcome you again very soon!
Best regards,
The Traclet Hat Shop Team.
C
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
Hello Chris,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience with our shop. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience with our shop. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
J
Rating: 5 out of 5
Beautiful choice, safe and fast shipping, elegant products, quality
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Response from Chapellerie Traclet
Hello Jean-Jacques,
A big thank you for your warm review! We are delighted that our selection and the quality of our products have managed to charm you. Your satisfaction is our greatest reward and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop Team.
A big thank you for your warm review! We are delighted that our selection and the quality of our products have managed to charm you. Your satisfaction is our greatest reward and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop Team.
W
Rating: 5 out of 5
Product as described, fast and careful shipping
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Response from Chapellerie Traclet
Hello William,
We sincerely thank you for your positive feedback. We are delighted to learn that our product satisfies you and that you enjoyed the quality of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
We sincerely thank you for your positive feedback. We are delighted to learn that our product satisfies you and that you enjoyed the quality of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
P
Rating: 5 out of 5
Very good shop, fast delivery, exhaustive choice of products
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive review. We are delighted that you appreciated our selection of products and the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive review. We are delighted that you appreciated our selection of products and the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
G
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
Hello Gustave,
We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet, and we would be delighted to welcome you again to our store.
Best regards,
The store team
We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet, and we would be delighted to welcome you again to our store.
Best regards,
The store team
H
Rating: 5 out of 5
Order received within the announced timeframe, product matching my choice, I recommend this French and professional site, responsive, communicative.
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Response from Chapellerie Traclet
Hello Hubert,
We warmly thank you for your positive review! We are delighted to know that your order was received on time and that the product meets your expectations. Your satisfaction is our greatest reward and we would be happy to welcome you again on our site.
Best regards,
The shop team
We warmly thank you for your positive review! We are delighted to know that your order was received on time and that the product meets your expectations. Your satisfaction is our greatest reward and we would be happy to welcome you again on our site.
Best regards,
The shop team
F
Rating: 5 out of 5
Product received quickly and as ordered
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Response from Chapellerie Traclet
Hello Franck,
We warmly thank you for your positive feedback! We are delighted to learn that your product was received quickly and that it meets your expectations.
We hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your positive feedback! We are delighted to learn that your product was received quickly and that it meets your expectations.
We hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team
B
Rating: 5 out of 5
Despite my satisfaction with my purchase, I would have liked to have a higher quality Panama in the 300-400€ range for an Ecuador Panama. But I love this store
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Response from Chapellerie Traclet
Hello Benoit,
We warmly thank you for your review and your perfect rating. We are delighted to learn that you appreciate our store and we take good note of your search for superior quality in panama hats. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The Traclet Hat Team
We warmly thank you for your review and your perfect rating. We are delighted to learn that you appreciate our store and we take good note of your search for superior quality in panama hats. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The Traclet Hat Team
F
Rating: 5 out of 5
Very satisfied with my items, of good quality and beautiful quality. Thank you very much
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Response from Chapellerie Traclet
Hello Florence,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with the quality of our items and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop team.
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with the quality of our items and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop team.
P
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
Hello Philippe,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of seeing you again very soon to introduce you to other models.
Best regards,
The boutique team
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of seeing you again very soon to introduce you to other models.
Best regards,
The boutique team
J
Rating: 5 out of 5
Good
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Response from Chapellerie Traclet
Hello Jean-Marcel,
We warmly thank you for your positive review! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet.
Looking forward to seeing you again soon,
The boutique team.
We warmly thank you for your positive review! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet.
Looking forward to seeing you again soon,
The boutique team.
N
Rating: 5 out of 5
Hat well packaged and very beautiful, it is much cooler than a cap and moreover it's in the Loire so we don't hesitate to support our local economy..good continuation..
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Response from Chapellerie Traclet
Hello Nicolas,
We warmly thank you for your positive review! We are delighted that you are satisfied with your hat and that you support our local economy. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive review! We are delighted that you are satisfied with your hat and that you support our local economy. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Team
F
Rating: 5 out of 5
Client, for a few years always satisfied with the products, I highly recommend very professional
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Response from Chapellerie Traclet
Hello Fouad,
We warmly thank you for your loyalty and encouragement. It is a real pleasure to know that our products satisfy you and that you recommend us.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your loyalty and encouragement. It is a real pleasure to know that our products satisfy you and that you recommend us.
Best regards,
The Traclet Hat Shop team.
P
Rating: 5 out of 5
In accordance with the description
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted to know that your order met your expectations and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback! We are delighted to know that your order met your expectations and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
G
Rating: 5 out of 5
Hat too beautiful Serious company Thank you
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Response from Chapellerie Traclet
Hello Georges,
We sincerely thank you for your flattering review. We are delighted that you like our hat and that you appreciated our service. Your satisfaction is our greatest reward, and we hope to see you very soon in our shop.
Best regards,
The Traclet Hat Team
We sincerely thank you for your flattering review. We are delighted that you like our hat and that you appreciated our service. Your satisfaction is our greatest reward, and we hope to see you very soon in our shop.
Best regards,
The Traclet Hat Team
I
Rating: 5 out of 5
the hat is very pretty.
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Response from Chapellerie Traclet
Hello Isabell,
A big thank you for your very positive review! We are delighted to hear that you like the hat and that it has met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
A big thank you for your very positive review! We are delighted to hear that you like the hat and that it has met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team