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Rating: 5 out of 5
Impeccable
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent service (consultations), excellent quality of products! I highly recommend it! Thank you very much!
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D
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
I highly recommend, very good service, fast delivery and very good products. Thank you
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Excellent site, excellent company; I have been a customer for several years; the Traclet company has managed to withstand the decline of hat makers, that's already a good point. Moreover, the Traclet company offers a very wide range of hats, and valuable help for choosing the size. Thank you Traclet!
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B
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect! Everything is included
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J
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
very good service
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L
Rating: 5 out of 5
Excellent product, in line with what I wanted. The only downside is the delivery time.
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M
Rating: 5 out of 5
Perfect delivery Product perfect!
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M
Rating: 5 out of 5
The site is very clear, I particularly appreciated the different payment options. Moreover, the shipping and delivery were fast, and the product matched the description perfectly. I would add that it was very well packaged. A flawless performance.
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C
Rating: 5 out of 5
Fast delivery. Product compliant. I am happy with my purchase.
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G
Rating: 5 out of 5
Serious site that I have trusted for several years. Fast delivery
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J
Rating: 5 out of 5
Speed and reliability. The products are compliant
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L
Rating: 5 out of 5
At first I was afraid it was a scam site but not at all, very professional and genuine! It completely lacks visibility, as I think it deserves more notoriety among heat enthusiasts!
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E
Rating: 5 out of 5
Perfect! Great hat of excellent quality. Very distinguished and delivered in 72 hours!
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G
Rating: 5 out of 5
It's a quality hat that I hoped for (made in Australia). In kangaroo leather, this hat is lighter than cowhide. The seller met all my requirements. I can recommend it without reservations.
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I
Rating: 5 out of 5
Fast and compliant delivery. Perfect!
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P
Rating: 5 out of 5
Delivery time respected
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D
Rating: 5 out of 5
Very good choice of headgear.
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A
Rating: 5 out of 5
Absolutely fantastic! An excellent quality hat at a very reasonable price. Very fast delivery. Buy with confidence from a highly recommended seller. Excellent!
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J
Rating: 5 out of 5
The site is very well designed with many search options.
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M
Rating: 5 out of 5
Your hats are superb.
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P
Rating: 5 out of 5
Perfect fast and careful delivery, very good information. Super product, confirmed to the description.
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J
Rating: 5 out of 5
Simply superb! The telephone service is excellent! (size error on the order corrected without problem over the phone) Only compliments to make!
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A
Rating: 5 out of 5
not bad
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B
Rating: 2 out of 5
Not enough information passed through communications, it lacks a bit of modernity.
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Response from Chapellerie Traclet
Hello, Thank you for taking the time to share your opinion. Can you tell us what type of information was not indicated on the product sheet or on our site so we can add it? Regarding modernity, what type of modernity are you looking for? Product implementation on the site? Best regards, Traclet
W
Rating: 5 out of 5
Simple and accessible
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N
Rating: 5 out of 5
the instructions are easy to follow
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
great
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J
Rating: 5 out of 5
great nothing to say the site is awesome!
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J
Rating: 5 out of 5
Very nice product.. nothing to complain about
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E
Rating: 5 out of 5
Very good quality beret, responsive and understanding customer service
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J
Rating: 5 out of 5
Simple to use site
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R
Rating: 5 out of 5
Superb hat. Very well packaged. Fast delivery. Great price
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A
Rating: 5 out of 5
Perfect! True to the description, good size, nice shape, well packaged and delivered in excellent condition.
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