Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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V
Victor B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Super easy to use, fast delivery
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Patrice F.
Rating: 5 out of 5
following a purchase from 11/04/2025
Nothing to say for this first order! Everything went well!
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Jean Marie C.
Rating: 5 out of 5
following a purchase from 10/04/2025
Quality product, Tilley T5, well packaged and fast delivery.
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Danylo M.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good service
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Ludovic D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very good!
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Stéphane G.
Rating: 5 out of 5
following a purchase from 06/04/2025
A quality service
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D
Denis D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Perfect
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Francoise B.
Rating: 5 out of 5
following a purchase from 08/04/2025
very fast for delivery.
good quality product
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Robert D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very nice workmanship. Easy size adjustment. Compliant with the description. I am satisfied
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Philippe D.
Rating: 5 out of 5
following a purchase from 03/04/2025
Hat for the hat
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Françoise R.
Rating: 5 out of 5
following a purchase from 11/04/2025
Wide choice in the field of fine beanies for what I was looking for, I am satisfied. Maybe not enough ease to find the different variants of the same item, for example the colors
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Elise T.
Rating: 5 out of 5
following a purchase from 09/04/2025
First experience on this site very positive! There is an enormous choice and the hat I chose is magnificent! Arrived very quickly. I am delighted, thank you.
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Hélène P.
Rating: 5 out of 5
following a purchase from 07/04/2025
Excellent product! Good quality, impeccable service! A company we love! Bravo!
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Joel V.
Rating: 5 out of 5
following a purchase from 10/04/2025
Perfect
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Jean Michel B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Easy to use site. Very fast delivery. Quality product.
All good!
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Daniel V.
Rating: 5 out of 5
following a purchase from 10/04/2025
It was great, thank you
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Joséphine A.
Rating: 5 out of 5
following a purchase from 19/03/2025
Easy to use
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Michel W.
Rating: 5 out of 5
following a purchase from 10/04/2025
thank you everything is perfect
impossible to do better for navigation on the site, the package, the speed of delivery and the kindness of the gentleman on the phone
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Daniel B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast delivery
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Daniel P.
Rating: 5 out of 5
following a purchase from 04/04/2025
A lot of choices of beautiful things.
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Martin C.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very good
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Michel D.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very satisfied with my order
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Margit K.
Rating: 5 out of 5
following a purchase from 07/04/2025
Detailed presentation of the merchandise and good advice.
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Nadine D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Package arrived in good condition
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Edith B.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very satisfied with the order.
Perfect site.
Good quality product.
Maximum rating.
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Denis E.
Rating: 5 out of 5
following a purchase from 12/03/2025
In accordance with the product description
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Florent C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very good
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Sophie L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Beautiful product, not disappointed with my order
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Gregor B.
Rating: 5 out of 5
following a purchase from 24/03/2025
The hat was very well packaged and protected
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Moustapha H.
Rating: 5 out of 5
following a purchase from 04/04/2025
20/20...!!!!
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Christian L.
Rating: 5 out of 5
following a purchase from 25/03/2025
Perfect…as usual!
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Léonard G.
Rating: 5 out of 5
following a purchase from 09/04/2025
The website is very well done, you can generally find what you are looking for, the products are of good quality and the delivery is always very fast.
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Anne D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very satisfied, fast professional shipping.
Quality of the product, appropriate packaging
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Richard C.
Rating: 5 out of 5
following a purchase from 06/04/2025
A bit slow reaction after payment by bank transfer otherwise everything is OK.
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Jean Philippe B.
Rating: 5 out of 5
following a purchase from 06/04/2025
very good product compliant, engraving very well, fast delivery and well packaged
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Tanguy C.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good site, affordable prices and good French product!
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Jean-Claude G.
Rating: 5 out of 5
following a purchase from 07/04/2025
site not very obvious but responsive customer service, I was able to find what I was looking for, namely caps with large visors. I already had two and they are so good in quality and color that I bought two more.
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Sylvie F.
Rating: 5 out of 5
following a purchase from 04/04/2025
Product compliant with the order, fast delivery as announced, well packaged product, I recommend this site
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Matthieu S.
Rating: 5 out of 5
following a purchase from 04/04/2025
Great site with products made in France
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Jean-Jacques R.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very good
Very happy with this purchase
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