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Rating: 5 out of 5
Very good site, affordable prices and good French product!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
site not very obvious but responsive customer service, I was able to find what I was looking for, namely caps with large visors. I already had two and they are so good in quality and color that I bought two more.
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S
Rating: 5 out of 5
Product compliant with the order, fast delivery as announced, well packaged product, I recommend this site
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V
Rating: 3 out of 5
Bomba hat presented upfront with other misleading photos! and the 'real' photo at the end. I consider there is deception regarding the merchandise. Very disappointed with the model for the price...
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M
Rating: 5 out of 5
Great site with products made in France
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J
Rating: 5 out of 5
Very good
Very happy with this purchase
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Very happy with this purchase
M
Rating: 5 out of 5
Thank you for this perfect package
The cap is exactly the expected product
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The cap is exactly the expected product
M
Rating: 5 out of 5
Easy when you're used to it, not always obvious for elderly people
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M
Rating: 5 out of 5
Very responsive customer service. After writing an email asking where my delivery was, I received a response immediately and my order was delivered shortly after. I really appreciated it. Thank you.
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F
Rating: 5 out of 5
Excellent timing and very good packaging
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J
Rating: 5 out of 5
Beautiful product and apparently pleasant to wear
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H
Rating: 5 out of 5
Very happy with the site. Easy to navigate. It would be very useful to know, for items that are out of stock, what delay to expect for restocking. And if the item should or should not come back in stock because just signing up to receive an email when it's available again is very random and you end up buying an item elsewhere... which is a shame because if we had an estimate, we would probably be willing to wait for the return of the item. Kudos for the list of materials making up each item!
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P
Rating: 5 out of 5
very good product - excellent quality!
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C
Rating: 5 out of 5
Reliable site, very fast delivery, high quality product. I am delighted.
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L
Rating: 5 out of 5
Efficient, fast, pleasant
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J
Rating: 5 out of 5
quality product, delivered in 2 days.
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R
Rating: 5 out of 5
perfect
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D
Rating: 5 out of 5
Beautiful product, fast shipping
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B
Rating: 5 out of 5
I am very happy with your quality, you are perfect!!
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K
Rating: 5 out of 5
Order delivered 24 hours ahead of the scheduled date.
Order conforms to the request. The packaging was very good, the cap was totally secure. I ordered the cap to replace the one I have had for several years, I have 2 other Stetson hats that I need to replace in a few months, I will not hesitate to reorder from Traclet
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Order conforms to the request. The packaging was very good, the cap was totally secure. I ordered the cap to replace the one I have had for several years, I have 2 other Stetson hats that I need to replace in a few months, I will not hesitate to reorder from Traclet
O
Rating: 5 out of 5
Very good!
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J
Rating: 5 out of 5
Perfect
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R
Rating: 4 out of 5
I had no problem. Delivery on time by our postman, who is very friendly
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S
Rating: 5 out of 5
Package very well presented, very good quality of headgear, possibility to receive at home or in a pickup point very practical
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P
Rating: 5 out of 5
Navigation on the site is simple and there is a choice.
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R
Rating: 5 out of 5
Navigation on the site is very intuitive. The deadlines are in accordance with what is announced. And I am very satisfied with my order: a quality product, aesthetic and comfortable!
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M
Rating: 5 out of 5
speed of delivery and quality of the product
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S
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Very good, product conforms
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A
Rating: 5 out of 5
Perfect, fast delivery
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A
Rating: 5 out of 5
Great, fast to my taste
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D
Rating: 5 out of 5
Wide choice at all prices
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L
Rating: 5 out of 5
I didn't know this site, I had some apprehension but I was pleasantly surprised, very fast delivery, authentic quality items carefully packaged, nothing to say I am totally satisfied.
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J
Rating: 5 out of 5
Very satisfied with the product and the logistics aspect.
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M
Rating: 5 out of 5
Ease of ordering, good packaging, just a bit of delivery delay!!
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A
Rating: 5 out of 5
very professional
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A
Rating: 5 out of 5
Products as described. The delivery went very well.
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P
Rating: 5 out of 5
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S
Rating: 5 out of 5
very good site
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M
Rating: 4 out of 5
the size is correct, the linen material seems to be of good quality and the shipping box is sturdy
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