Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Raphaël S.

Published on 23/12/2024 à 00h39 following a purchase from 18/12/2024

Fast delivery and meets my expectations

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Nathalie A.

Published on 22/12/2024 à 23h58 following a purchase from 14/12/2024

The delivery is perfect, the site is very well made and easy for ordering.

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Cecile M.

Published on 22/12/2024 à 22h56 following a purchase from 13/12/2024

Satisfied

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Paul B.

Published on 22/12/2024 à 22h49 following a purchase from 15/12/2024

Very relevant and easy navigation

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Simona N.

Published on 22/12/2024 à 22h45 following a purchase from 15/12/2024

Superb cap, top shipping, fast and well packaged, solid box. Just the box was open, I didn't quite understand if it was a closure defect or a rough carrier..? But the cap was well inside, intact. I recommend this seller for the quality/price/correctness ratio. Thank you!!

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Martine M.

Published on 22/12/2024 à 22h41 following a purchase from 19/12/2024

I quickly found the product I was looking for and it was shipped within 24 hours.

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Catherine D.

Published on 22/12/2024 à 22h36 following a purchase from 14/12/2024

Very nice quality choices at very reasonable prices, it feels good to buy French craftsmanship.

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Laurence P.

Published on 22/12/2024 à 22h11 following a purchase from 18/12/2024

Easy to make a choice, very serious fast shipping.

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Ronan T.

Published on 22/12/2024 à 22h05 following a purchase from 18/12/2024

Pretty good…

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Sophie F.

Published on 22/12/2024 à 21h35 following a purchase from 06/12/2024

Quality products

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Steeve R.

Published on 22/12/2024 à 20h53 following a purchase from 19/12/2024

Excellent product, beautiful item and fast delivery. Perfect.

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Dominique J.

Published on 22/12/2024 à 20h24 following a purchase from 04/12/2024

Order arrived well, well packaged. Superb product! Thank you!

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Arnaud P.

Published on 22/12/2024 à 20h10 following a purchase from 17/12/2024

Fast delivery, very good quality caps

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Sylvie L.

Published on 22/12/2024 à 19h19 following a purchase from 11/12/2024

Perfect. Very good quality

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Philippe P.

Published on 22/12/2024 à 18h39 following a purchase from 13/12/2024

Very good, nice, of very good quality.
I will add 1 star if I get the wow factor when I give it as a gift

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Claude W.

Published on 22/12/2024 à 15h22 following a purchase from 25/11/2024

okok

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Luc B.

Published on 22/12/2024 à 14h46 following a purchase from 17/12/2024

Very wide choice and clear navigation

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Perrin J.

Published on 22/12/2024 à 14h27 following a purchase from 17/12/2024

Fast and compliant delivery

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Jean-François N.

Published on 22/12/2024 à 13h23 following a purchase from 30/11/2024

Difficult site to navigate. A better fluidity would be welcome.

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Didier H.

Published on 22/12/2024 à 10h33 following a purchase from 14/12/2024

Order received on time and as per choice.

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Danielle F.

Published on 22/12/2024 à 09h37 following a purchase from 12/12/2024

Speed and quality of the site

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Clarisse B.

Published on 21/12/2024 à 20h17 following a purchase from 17/12/2024

Serious site and item as described

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Gisèle D.

Published on 21/12/2024 à 18h01 following a purchase from 06/12/2024

Very satisfied with this order

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Didier P.

Published on 21/12/2024 à 16h21 following a purchase from 11/12/2024

Quick search for the item, in this case, a chauffeur's cap, and delivery was as expected. Nothing to complain about.

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Sylvie M.

Published on 21/12/2024 à 07h24 following a purchase from 17/12/2024

Very fast shipping. Product as described

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Jacqueline L.

Published on 21/12/2024 à 03h53 following a purchase from 10/12/2024

Hang in there. And well done and thank you for staying in France. You are the best. I still have my caps that, despite the passing time, are successful.

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Gilles F.

Published on 20/12/2024 à 23h02 following a purchase from 08/12/2024

Product as expected

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Álvaro R.

Published on 20/12/2024 à 22h29 following a purchase from 14/12/2024

The delivery took longer than expected. It was assured that the delivery would arrive within 48 or 72 hours, but it arrived on the sixth day

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Jean Luc B.

Published on 20/12/2024 à 21h55 following a purchase from 16/12/2024

Completely satisfied

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Isabelle C.

Published on 20/12/2024 à 20h34 following a purchase from 16/12/2024

Fast delivery, no issues

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Claude J.

Published on 20/12/2024 à 20h12 following a purchase from 14/12/2024

Quality products, impeccable service

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Patrick G.

Published on 20/12/2024 à 20h09 following a purchase from 16/12/2024

No problem navigating the site

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Jean-François A.

Published on 20/12/2024 à 19h52 following a purchase from 17/12/2024

Exceptional quality product delivered on time and perfectly packaged (no risk of your hat arriving crushed by another package!)

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Florence P.

Published on 20/12/2024 à 14h51 following a purchase from 10/12/2024

Quality product

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Bernard C.

Published on 20/12/2024 à 10h53 following a purchase from 13/12/2024

very satisfied with my order, the precision, speed, and ease give great confidence in your company.

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Jacques M.

Published on 20/12/2024 à 10h34 following a purchase from 13/12/2024

very good

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Noelle P.

Published on 20/12/2024 à 09h30 following a purchase from 13/12/2024

Careful packaging. Fast delivery

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Marc Nestor S.

Published on 20/12/2024 à 09h25 following a purchase from 12/12/2024

SUPERB

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Christian Q.

Published on 20/12/2024 à 09h14 following a purchase from 15/12/2024

Nothing to report, thank you

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Laurent B.

Published on 20/12/2024 à 07h26 following a purchase from 12/12/2024

Very satisfied. At the moment I write this I have not yet worn the hat for a long period. It has only been 24 hours since I received it, however, when trying it on, the size (62/63) is perfect and the leather inside is soft. The hat is flexible and light.

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