Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Josephine A.

Published on 10/12/2024 à 03h29 following a purchase from 01/12/2024

Very satisfied with the product and delivery times

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Gerard I.

Published on 09/12/2024 à 22h54 following a purchase from 04/12/2024

This order was made for a Christmas gift. Quick delivery, thank you

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Sylvain D.

Published on 09/12/2024 à 22h35 following a purchase from 05/12/2024

Very satisfied with my first order!

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Laurence B.

Published on 09/12/2024 à 21h36 following a purchase from 01/12/2024

Filters to improve...

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Christophe C.

Published on 09/12/2024 à 21h29 following a purchase from 03/12/2024

Too bad it's made in China

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Gérard M.

Published on 09/12/2024 à 21h23 following a purchase from 05/12/2024

Excellent site, fast delivery, well-packaged items!

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Frédéric L.

Published on 09/12/2024 à 20h41 following a purchase from 02/12/2024

Prices placed, fast and careful shipping

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Aline C.

Published on 09/12/2024 à 19h54 following a purchase from 06/12/2024

Product conforms, fast delivery, good.

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Corinne F.

Published on 09/12/2024 à 18h41 following a purchase from 30/11/2024

Serious and quality company. Impeccable and fast delivery. The photo visual could perhaps be improved (rendering, color), as well as the size information (head circumference), width of the fur, etc... to help with the choice.

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Thierry G.

Published on 09/12/2024 à 17h52 following a purchase from 04/12/2024

Very fast delivery time for an excellent quality-price ratio of the product

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Francis D.

Published on 09/12/2024 à 17h32 following a purchase from 02/12/2024

The purchase perfectly matches and the fast shipping is very well packaged.

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Olivier L.

Published on 09/12/2024 à 16h43 following a purchase from 30/11/2024

Quality, prices, speed, what more could you ask for

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Henri C.

Published on 09/12/2024 à 16h20 following a purchase from 29/11/2024

Perfect navigation, ordering, and delivery

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Patrick-Yves O.

Published on 09/12/2024 à 14h36 following a purchase from 04/12/2024

Nothing to say. I am happy with my purchase. Perfection does not exist in this world.

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Françoise B.

Published on 09/12/2024 à 12h45 following a purchase from 03/12/2024

The ordered product was delivered very quickly and perfectly meets my expectations

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Louis H.

Published on 09/12/2024 à 11h40 following a purchase from 04/12/2024

no problem

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Jacques C.

Published on 09/12/2024 à 10h49 following a purchase from 30/11/2024

Very large selection & quality products, fast delivery. I recommend this establishment.

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Remi B.

Published on 09/12/2024 à 10h17 following a purchase from 04/12/2024

excellent products

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Yolande F.

Published on 09/12/2024 à 09h31 following a purchase from 04/12/2024

The items I ordered are Christmas gifts.. I will give a rating later.. at first glance everything is very good thank you

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Sophie H.

Published on 09/12/2024 à 00h55 following a purchase from 30/11/2024

extra beanie! soft, warm, great fit and beautiful quality.

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Nathalie A.

Published on 08/12/2024 à 21h48 following a purchase from 04/12/2024

Very nice beret. Beautiful quality and especially French. I highly recommend

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Barberi B.

Published on 08/12/2024 à 21h41 following a purchase from 10/09/2024

Delivery times longer than those announced. Poorly fixed hat for a €400 hat.

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Louis F.

Published on 08/12/2024 à 21h28 following a purchase from 01/12/2024

Well-designed website. Order tracking is perfect. And my purchase fully satisfies me. Perfect!

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Thibaut S.

Published on 08/12/2024 à 21h10 following a purchase from 01/12/2024

Perfect nothing to report

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Thomas A.

Published on 08/12/2024 à 20h41 following a purchase from 03/12/2024

Top notch! very nice item, very good quality

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Nicolas A.

Published on 08/12/2024 à 20h28 following a purchase from 01/12/2024

Great variety of items. Interesting prices.

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Jean-Marie B.

Published on 08/12/2024 à 18h19 following a purchase from 02/12/2024

Hello. This is my first order for a Traclet fedora hat. Excellent quality/price ratio after visiting other retailers.

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Françoise P.

Published on 08/12/2024 à 14h29 following a purchase from 26/11/2024

Correct description of items.

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Jean-Emile A.

Published on 08/12/2024 à 13h15 following a purchase from 03/12/2024

Serious.

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Gilles V.

Published on 08/12/2024 à 12h24 following a purchase from 30/11/2024

Following a delivery error, the company Chapellerie-Traclet reacted very quickly and the problem was resolved in 3 days. BRAVO, very good company.......

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Nathalie B.

Published on 08/12/2024 à 11h43 following a purchase from 03/12/2024

Very serious

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Gerard C.

Published on 08/12/2024 à 11h36 following a purchase from 29/11/2024

site a bit complicated

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Bernard S.

Published on 08/12/2024 à 11h26 following a purchase from 01/12/2024

Lots of choices, quality is there, very well finished item with sturdy fabric lining, fast delivery, I recommend.

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Sassatelli N.

Published on 08/12/2024 à 11h21 following a purchase from 01/12/2024

No problems encountered, order and delivery as expected

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Cedric G.

Published on 08/12/2024 à 09h45 following a purchase from 03/12/2024

Beret received in beautiful quality! Customer service easy to reach due to a problem with my password for ordering online. Fast delivery

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Jean Michel G.

Published on 08/12/2024 à 09h09 following a purchase from 03/12/2024

Very nice cap.

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Benoit R.

Published on 08/12/2024 à 03h22 following a purchase from 30/11/2024

Perfect, package received without any hassle or surprises.

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Gerard J.

Published on 08/12/2024 à 01h00 following a purchase from 30/11/2024

Very good

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Michel M.

Published on 07/12/2024 à 23h10 following a purchase from 03/12/2024

Respect and quality of the product

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Joseph D.

Published on 07/12/2024 à 22h06 following a purchase from 04/12/2024

Fast delivery and the product looks very nice. To see in use.

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