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Rating: 5 out of 5
Simple ordering process. Fast delivery and very careful compliance. Responsiveness of the team.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fast and good products
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S
Rating: 5 out of 5
I recommend this professional and efficient company to which I have been loyal for years.
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S
Rating: 5 out of 5
Very nice quality hat, meets my expectations, I would recommend another hat soon.
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B
Rating: 5 out of 5
I found exactly what I was looking for very easily. The order was processed immediately and I was informed of the shipping progress. The delivery was made quickly respecting the announced deadlines.
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P
Rating: 5 out of 5
Excellent products, easy online ordering and very fast delivery (4 days including the weekend). Hats off!
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C
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
-
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O
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
I quickly received my order, I had made a mistake on the size, I returned the item and a new hat in my size was received quickly, simple and effective.
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T
Rating: 5 out of 5
Very efficient service
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E
Rating: 5 out of 5
Carefully and elegantly packaged items
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M
Rating: 5 out of 5
I have ordered products several times and have never been disappointed: good service and good quality. I recommend.
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C
Rating: 4 out of 5
Both hats are of very nice quality. Package very well done. Too bad the explanation for rolling the hat is not on the site (at least not found), but I got it on daily motion, by video.
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G
Rating: 5 out of 5
It's ok, thank you!
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M
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Easy navigation. Great choice of hats. Fast delivery to very convenient pickup points
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M
Rating: 5 out of 5
Order placed quickly
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D
Rating: 5 out of 5
Perfect!
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H
Rating: 5 out of 5
Serious company: responsive order tracking, compliant delivery, careful packaging. Reliable establishment.
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P
Rating: 5 out of 5
Despite a mishap with Collissimo, everything was resolved with a simple call to the store and I received the hat within 48 hours, excellent responsiveness
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P
Rating: 5 out of 5
100% satisfied. Well-packaged item, perfect hat.
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S
Rating: 5 out of 5
Hat perfectly matching the description and of good quality.
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M
Rating: 5 out of 5
Quality items that meet expectations
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C
Rating: 3 out of 5
Order delivered very late, which is a shame, it was for a birthday. Very nice items
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M
Rating: 5 out of 5
Practical and intuitive
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J
Rating: 5 out of 5
Very satisfied with my order, excellent product
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S
Rating: 5 out of 5
Fast delivery.
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T
Rating: 3 out of 5
The received package was damaged, hat partially flattened, fortunately it is a 'crushable' model
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L
Rating: 5 out of 5
Very nice quality of item.
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A
Rating: 5 out of 5
Very easy to use site, excellent quality packaging, delivery time respected.
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A
Rating: 5 out of 5
Easy access site, great choice, fast delivery
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P
Rating: 5 out of 5
Product received as ordered. No issues.
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J
Rating: 5 out of 5
I ordered and was delivered the next day
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J
Rating: 4 out of 5
In accordance with the order, delivery on time.
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D
Rating: 5 out of 5
No problem
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C
Rating: 5 out of 5
Very interesting choice and prices.
Fast shipping, well-packaged hat.
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Fast shipping, well-packaged hat.
V
Rating: 5 out of 5
On-time delivery with impeccable tracking
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M
Rating: 5 out of 5
Very well packaged, timely
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