Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Bruno N.
Rating: 4 out of 5
following a purchase from 11/07/2024
Very good.
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Astrid D.
Rating: 4 out of 5
following a purchase from 11/07/2024
Products of very nice quality, some of which are made in Europe! Careful and fast shipping like the refund.
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Eric B.
Rating: 5 out of 5
following a purchase from 14/07/2024
Easy and fast.
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Thierry R.
Rating: 5 out of 5
following a purchase from 14/07/2024
Hat of exceptional quality delivered very quickly! I recommend.
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Jacques S.
Rating: 4 out of 5
following a purchase from 11/07/2024
The site works well. But the delivery by colissimo (to a pickup point) is not correct at all: announced delay not respected, incoherent and misleading messages.
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Henri S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Aaaaa
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Adrien L.
Rating: 5 out of 5
following a purchase from 05/07/2024
Reactive and impeccable
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Michel Z.
Rating: 3 out of 5
following a purchase from 02/06/2024
The delivery time is not respected (3-4 weeks). The order was only delivered after more than 6 weeks of waiting. Moreover, Traclet could have sent me a message warning me that the delay would be extended. The site only reacted after my complaint after more than 4 weeks of waiting.
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Christophe B.
Rating: 5 out of 5
following a purchase from 12/07/2024
Delivery on time, impeccable condition of the order.
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Sylvie S.
Rating: 5 out of 5
following a purchase from 14/07/2024
everything went perfectly, the quality of the cap is perfect and delivery very fast
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Andre L.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very well produced quality
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Katia D.
Rating: 3 out of 5
following a purchase from 13/07/2024
Fast delivery
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Ismael S.
Rating: 5 out of 5
following a purchase from 10/07/2024
Great hat
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Bernard P.
Rating: 5 out of 5
following a purchase from 09/07/2024
I order once or twice a year on this site and in hindsight I appreciate the difference in the durability of the products especially after cleaning.
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Catherine T.
Rating: 5 out of 5
following a purchase from 09/07/2024
Everything is perfect
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Sébastien J.
Rating: 5 out of 5
following a purchase from 04/07/2024
There is a choice, and the descriptions match the product.
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Martial B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Beautiful product at an affordable price. Super fast delivery. I recommend.
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Gilles C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Maginot beret that will go perfectly with my 1940 outfit. Fast delivery nothing to complain about. It's perfect I recommend you. Thank you.
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Jean-Marie N.
Rating: 5 out of 5
following a purchase from 09/07/2024
Item conforms to the description and ultra-fast delivery.
I recommend
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Clemence P.
Rating: 4 out of 5
following a purchase from 08/07/2024
I had a bit of trouble finding the beret I had spotted beforehand but very happy with my beret, well received.
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Nigel S.
Rating: 4 out of 5
following a purchase from 11/07/2024
Very good.
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Robert V.
Rating: 5 out of 5
following a purchase from 12/07/2024
very beautiful hat I am satisfied with everything
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Véronique M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Finally .. a solid and elegant hat box that will be perfect for a gift.. fast delivery
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Daniel L.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very solid packaging and very correct site
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Michel L.
Rating: 5 out of 5
following a purchase from 09/07/2024
thank you the hat meets my expectations. no need to move. and received within a correct timeframe. see you soon for a new one.
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Marie L.
Rating: 5 out of 5
following a purchase from 09/07/2024
Very satisfied.
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Nicole B.
Rating: 5 out of 5
following a purchase from 08/07/2024
Perfect order, extremely well packaged and fast delivery
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Serge D.
Rating: 5 out of 5
following a purchase from 08/07/2024
very professional and very good value for money
Thank you
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Pascal W.
Rating: 4 out of 5
following a purchase from 23/05/2024
Trustworthy site.
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Corinne H.
Rating: 5 out of 5
following a purchase from 10/07/2024
Quality product, conforms to the description on the site
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Norbert S.
Rating: 5 out of 5
following a purchase from 14/05/2024
Good navigation on the site. Good delivery. The item corresponds well to my request.
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Paul F.
Rating: 5 out of 5
following a purchase from 10/07/2024
very good, fast, efficient
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Jean Christophe M.
Rating: 4 out of 5
following a purchase from 10/07/2024
The site is very efficient. Wide choice of models. However, it lacks more large sizes, beyond 62. The delivery was fast. The packaging was careful..
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Jacques G.
Rating: 5 out of 5
following a purchase from 09/07/2024
Super great perfect for everything
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Didier D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Super, quality and speed.
Top
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Bénédicte D.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very practical site
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Franck S.
Rating: 4 out of 5
following a purchase from 08/07/2024
Very happy with my purchase, my hat suits me very well.
Met
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Annick L.
Rating: 5 out of 5
following a purchase from 03/07/2024
Very satisfied
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Christian M.
Rating: 4 out of 5
following a purchase from 08/07/2024
Abroad while waiting to return to France and retrieve my order from my parents, if it's like last time, it should suit me perfectly
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Mike A.
Rating: 5 out of 5
following a purchase from 02/06/2024
Very good service shipped to the UK without problems. Very good service shipped to UK without problems.
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