Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2024
Perfect Stetson cap
Ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2024
Navigating the site is no problem. I received a delivery date and time that were perfectly respected. Package in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2024
Mr. Traclet and his entire team have a very developed sense of customer service. The range of hats offered is very wide with iconic brands and beautiful models. The exchange-return system is flexible and smooth, which seems important to me as it is sometimes difficult to find the perfect hat size remotely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2024
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2024
Efficient, delivered on the announced time, good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2024
Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Fast and efficient shipping. A large selection of products, including in larger sizes that I couldn't find at my local hat maker.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Everything went smoothly from order to delivery
Not tested yet.
Perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
I don’t know any French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Wide selection and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
Very simple order to make
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
Very pleasant site with a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Very happy with my order, quick and in line with what I wanted.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2024
too long delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
A bit big but optimistic for a slight shrinkage
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Very good site. Fast delivery. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
I buy with complete confidence. Very satisfactory products, very good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Hello
The package was quite fragile, it was practically open but nothing was missing inside.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Pleasant site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Fast shipping. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
ok and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2024
Having already ordered once from Traclet, I trusted them again and I do not regret it. Product in accordance with the order, good real-time tracking... Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
quality product and easy delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
See following comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
Matches the photo well, packaging a bit damaged, cap intact as it is well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
The best as always!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
PRODUCT CONFORMING TO EXPECTATION
FAST DELIVERY FLEXIBLE WITHDRAWAL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2024
Hello, quick delivery times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Fast delivery and item conforms to the photo.
I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2024
Order received quickly. Cap a bit large but it matches the photo. I highly recommend this very professional site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Deadline respected. Product and size conform. Quality-price ratio met.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
very good product, top quality and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
good
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