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Rating: 5 out of 5
I recommend this site.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Received today, magnificent, super quality, very happy!
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A
Rating: 5 out of 5
Professional and serious
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A
Rating: 5 out of 5
Perfect contacts. Satisfied!
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A
Rating: 5 out of 5
I already knew the site and can confirm that it is practical and easy to navigate in search of the desired product. This time was no different, and I found what I was looking for. My satisfaction is complete. Thank you.
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A
Rating: 5 out of 5
Satisfactory article, good advice on the site for size selection. No delivery problems, appropriate packaging. Thank you
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A
Rating: 5 out of 5
Fast delivery, very good quality hat. Everything is perfect
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A
Rating: 5 out of 5
Clear site ...
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A
Rating: 4 out of 5
Fast delivery, quality product
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A
Rating: 5 out of 5
Very simple, easy navigation.
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A
Rating: 4 out of 5
Satisfied with the TRACLET house and my relations with their services.
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A
Rating: 5 out of 5
Very fast delivery, the product meets my expectations!
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A
Rating: 3 out of 5
Practically a month delay between the acknowledgment of receipt of my order and the delivery without any news. In communication, you could do better!
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A
Rating: 5 out of 5
Nothing to complain about: everything is perfect :-)
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A
Rating: 5 out of 5
The hat is of very good quality and the adjustment of the head circumference allows it to fit well.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
I am very satisfied with my order. The site chapellerie-traclet.com is very clear, the navigation is intuitive.
The purchased product is really of beautiful quality and the delivery was made in 48 hours.
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The purchased product is really of beautiful quality and the delivery was made in 48 hours.
A
Rating: 4 out of 5
very good site, easy order taking, good communication, very good delivery but the quality is not perfect: the band that is in contact with the head is a bit loose and is not padded. The price is very correct in relation to the quality of the delivered product.
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A
Rating: 5 out of 5
Sizes vary according to models. But the exchange was done simply.
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A
Rating: 5 out of 5
Delicately packaged shipment.
Item corresponds exactly to the product description.
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Item corresponds exactly to the product description.
A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Received the package on time. Satisfied with the hat and it suits me very well.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Completely satisfied with my order.
Product conforms and is of very beautiful quality.
Fast delivery.
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Product conforms and is of very beautiful quality.
Fast delivery.
A
Rating: 5 out of 5
Speed, efficiency, variety of possible choices; what more can I add?
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A
Rating: 4 out of 5
My delivery for an express delivery was very long
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A
Rating: 5 out of 5
Item conforms to the order, fast delivery, quality packaging.
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A
Rating: 4 out of 5
Nothing to report 0
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A
Rating: 5 out of 5
Fantastic. Thank you very much
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A
Rating: 4 out of 5
Delivery time of 2 weeks announced, in reality double! This purchase was for a birthday, I wrote an email to find out where my order was, no response... 2 days later I received my package, 1/2 day later, I would have canceled my order! Big lack of tracking and information.
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A
Rating: 5 out of 5
Very satisfied with this first purchase
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A
Rating: 5 out of 5
Nothing to report, conforms to the visual and online description
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A
Rating: 5 out of 5
Good quality product. Fast delivery.
It's a very wide hat, maybe too wide, it needs at least a second photo to show it!
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It's a very wide hat, maybe too wide, it needs at least a second photo to show it!
A
Rating: 5 out of 5
Serious site, I am very satisfied with my purchase!
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A
Rating: 5 out of 5
Perfect, quality, quickly shipped, well packaged. Great work, thank you
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A
Rating: 5 out of 5
Wide choice and quality products for all budgets.
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A
Rating: 4 out of 5
Quite clear
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A
Rating: 4 out of 5
The website was well designed, However, the name of the hat I purchased was labeled differently in the English version of the site from the title in French which was confusing. Other than that, I enjoyed using the site.
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Rating: 4 out of 5
Delivery time very long several weeks after the order. Product conforms and of quality.
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Rating: 3 out of 5
I had to call back, my order being forgotten..... and the delivery was made late to a pickup point not chosen, further away from my home.
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