Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
very good representation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
Very complete site, useful information, faithful photos, fast delivery, well-planned packaging, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very well passed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Goodwill
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
My wife ordered me a nice cap for Christmas, really very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2023
Practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
..Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Customer service is super efficient and responsive, perfect hat and lots of choices for every budget! I recommend 1000 times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Thank you for the order error fixed instantly (and graciously) via Chronopost. Item arrived just in time for Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
User-friendly and well-detailed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Great as always, very good
I recommend this establishment, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Readable and clear, easy order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Order arrived before the expected date, quality hat, it's a shame that the size received does not match the ordered size. A cork strip in the package would have been welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
speed of service, delivery in 48 hours flat. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
The order stayed a month in 'restocking' status, but as soon as the package was sent, it arrived in three days. Only downside, it seems a Chicago screw is missing from the received package, but nothing essential.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2023
Very satisfied with the order, both for the speed of delivery and the product. Only downside, the feather shown in the photo of the hat on the site is missing on the delivered model. Nothing serious in itself but shows a lack of seriousness. I am now waiting for your response to this problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Perfect, superb gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2023
Track and trace could be better, for the rest everything was all right.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Hat given for Christmas to my husband.
He is delighted with the quality.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Good evening
Great for the commercial gesture
Happy holidays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2023
Superb hats. Delivery without issues. Site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
No worries. Product conforms and well described on the site. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
The size doesn't fit me at all, I made a mistake in the measurements, to be honest I don't know anything about it, what should I do, resell it? Grrr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
It's top perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Easy navigation, easy to find product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Very fast and very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Fast delivery.
High quality item, exactly as I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Conforms, careful and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Speed, seriousness!!!
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