Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2023
I didn't imagine the texture to be so soft, which prevents a good fit on the head.
A bit disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2023
Complies with description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Product as described, good size, and impeccable packaging! What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
delivered on time and top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Excellent site easy to consult
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2023
Quality product. The delivery conditions leave little choice and remain excessive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very good service, fast delivery, perfect hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Hello, it was a gift I wanted to give, the person found it beautiful and of very good quality, thank you for the little gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2023
Product well received, satisfied and delivery time well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Ultra fast and well-tracked delivery, products conforming and of good quality, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
It was great shopping at Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Very efficient site in managing my order. Product arrived in very good condition. All positive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Perfect model and very comfortable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
nothing to report, delivery has finally arrived in good condition, a bit long delay but I had requested to make a single shipment of the 2 products knowing that for 1 product the availability
was about fifteen days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2023
Good. Fast delivery, well packaged.
Small sewing defect visible finish but does not disturb wearing the hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
The hat arrived on time and in very good condition. I recommend the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2023
Very good responsiveness received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good fast delivery excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Fast delivery and product matching what was presented. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Super hat and top delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Nice item, fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2023
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
I am a customer, no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Delighted with the Traclet experience! A customer service that listens and gives good advice, express delivery and a hat of very good quality that arrives in perfect condition because great care is given to the packaging! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Delivery received quickly. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Everything was perfect from purchase to product reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Perfect, fast and compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2023
2nd order with you very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
A lot of choices of caps, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Order arrived quickly, great packaging. Very nice hat "made in Italy".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Easy and practical. No notable problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Great choice of brands and perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Easy navigation. The 2 beanies are exactly as I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
speed of delivery and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
very good
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