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Rating: 4 out of 5
Site allowing easy filtering of what you are looking for. Fast and compliant delivery!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
EXACT SIZE AND VERY GOOD QUALITY
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Each order has been honored ... careful packaging ... delivery time respected ... quality item ... serious site ... no problems encountered ... this is my second order.
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A
Rating: 5 out of 5
Superb model, thank you for this faithful manufacturing
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A
Rating: 5 out of 5
The products are very well described and with the photo and comments I was able to make the right choice of a very good quality and well-finished straw hat. I am very satisfied.
Well protected and fast shipping.
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Well protected and fast shipping.
A
Rating: 5 out of 5
Two orders made to date and nothing negative to report. The hats arrived in good condition and were of quality.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Perfect..!!
The ordered product meets my future expectations as it is dedicated for the Camino de Santiago.
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The ordered product meets my future expectations as it is dedicated for the Camino de Santiago.
A
Rating: 5 out of 5
Satisfied: nothing particular to report
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A
Rating: 5 out of 5
Delivery time super reduced and well respected. Navigation on the site for choosing a hat was really easy.
Order tracking also nothing to say. So really all positive!
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Order tracking also nothing to say. So really all positive!
A
Rating: 5 out of 5
My Provence hat - berigoules is very beautiful! The delivery to arrive in Scotland was more expedited and good. Thank you very much, Traclet, for a very excellent experience!
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A
Rating: 5 out of 5
Good product fast delivery. Top!
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A
Rating: 5 out of 5
Fast delivery, compliant.
Beautiful quality of women's hat
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Beautiful quality of women's hat
A
Rating: 5 out of 5
The site is very well done. The order very easy. The shipping is fast as well as the delivery.
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A
Rating: 5 out of 5
Perfect for everything!
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A
Rating: 5 out of 5
Ordering the hat was easy, it was of good quality and arrived quickly.
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A
Rating: 4 out of 5
Good but a bit small in size.
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A
Rating: 4 out of 5
Very disappointed with the delivery time which is not as indicated.
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A
Rating: 5 out of 5
Very satisfied. Order compliant. Delivery in 3 to 4 days.
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A
Rating: 4 out of 5
Several orders placed on this site without any problems. Small downside for the last order as the product was available and shipped much later than what was indicated on the site.
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A
Rating: 5 out of 5
Satisfied with my purchase.
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A
Rating: 5 out of 5
Very protective packaging. Perfect.
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A
Rating: 5 out of 5
Wide choice, top delivery.
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A
Rating: 5 out of 5
Very reliable, delivery within the announced deadlines, superior quality items
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
pleasant and easy to use site. Efficient service, no unpleasant surprises nothing to complain about...
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A
Rating: 5 out of 5
Lots of choices. Item matching the description. Fast and careful delivery.
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A
Rating: 5 out of 5
Well-detailed site, very high quality hat, fast shipping, very careful package.
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A
Rating: 5 out of 5
Fast shipping, well packaged.
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A
Rating: 5 out of 5
Very satisfied with the item. Compliant with the description.
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A
Rating: 5 out of 5
Very serious.
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A
Rating: 5 out of 5
Product compliant, perfect size and quality. Thank you!
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A
Rating: 5 out of 5
Everything is good: the site, the delivery. No issues.
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A
Rating: 4 out of 5
Delivery on time but a bit expensive!
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Response from Chapellerie Traclet
hello it's true that the Beclip suspenders made in France are at a high price compared to other suspenders but these are of quality. We hope they will give you complete satisfaction. Best regards, Traclet Sébastien
A
Rating: 5 out of 5
Deadline respected. No problem.
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A
Rating: 5 out of 5
Simple navigation on the site, order and delivery tracking impeccable.
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A
Rating: 3 out of 5
Site okay cool
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A
Rating: 4 out of 5
The site is great, nothing to complain about. However, the big downside for me, who has a whole collection of hats, berets, caps, etc., is that this one does not have its own box. In fact, it drags in the delivery box with paper... I find that really bad.
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Response from Chapellerie Traclet
Hello
Thank you for your comment. Can you tell us what type of box you would like to receive.
Indeed, we send our hats in boxes for transport but not for storage afterwards because they need to be sturdy boxes for transport. Then they are packaged like all hat brands work like Stetson, Borsalino, Kangol, they are wrapped in tissue paper.
Remaining at your disposal to respond to your request.
Best regards
Traclet Sébastien
Thank you for your comment. Can you tell us what type of box you would like to receive.
Indeed, we send our hats in boxes for transport but not for storage afterwards because they need to be sturdy boxes for transport. Then they are packaged like all hat brands work like Stetson, Borsalino, Kangol, they are wrapped in tissue paper.
Remaining at your disposal to respond to your request.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Simple and fast navigation.
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