Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2023
Received quickly. Very satisfied with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
From order to delivery everything was perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
Nothing to say about the goods. The delivery person is, however, a serious problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Simple order and fast delivery…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
very good compliant with expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
Very good, fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2023
I would have liked a better-adapted packaging because one of the hats has a 'crumpled' brim.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Fast delivery and perfect packaging,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2023
Perfect products conforming to the description well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Ultra fast delivery. Boutique "reference".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Products received quickly, conforming to what I ordered. Top quality. Lots of choices on the site, I won't hesitate to order again if necessary
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Fast delivery
Quality is there
All I have left is to enjoy under a beautiful sun and the opportunities will not be lacking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Very serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2023
Product conforms to my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Fast logistics - well protected hat and conforming - no surprises
I am now waiting to try it in the sun but I am optimistic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Order shipped very quickly. I had not received the confirmation email but by sending an email directly to the address on the site, they replied to me within the day.
Fast delivery by post, the package was damaged (due to transport) but no problem with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Perfect nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
Very satisfied, order received quickly, friendly and understanding advisor.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Navigation on the site, delivery time and receipt of the package was perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2023
Article received but waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2023
I knew what product I was looking for but I had trouble finding it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2023
Easy and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Everything went well, the package is very well presented, it is greatly appreciated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2023
Satisfied. One remark, it would be useful to better describe the products. Ex: adjustable visor, washable or not, etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
Very efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
This hat, very light, provides good sun protection and is very elegant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
very well order delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2023
Quality product. Easy order modification.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2023
Easy and clear navigation, correct prices, choice of items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2023
A bit disappointed with the cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
Very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
Very responsive, and their hats are beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2023
Easy navigation on the Net, impeccable delivery, package arrived in good condition, attentive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
very well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2023
The proposed products are of limited quality, in this case, only one rather small size, the symbol is not embroidered but simply a pin held by a piece of plastic and the quality of the beret itself is rather low-end. By ordering from a French manufacturer, I expected better; it looks like a product made in Asia, certainly not at the level.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2023
Well managed site very clear
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