Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Perfect
Straw hat received yesterday... meets expectations and very well packaged. I will reorder soon.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2023
Is the braid still available that was made for the caps manufactured in Fécamp?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
I have already bought products in this store, really great, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2023
Very good brand, many choices, quality products, attractive website. Really nothing to complain about on the product side. If I don't give the maximum rating, it's simply for delivery reasons: I find it unfortunate that there is no possibility of home delivery, and that delivery to a pickup point is also charged. For products at a significant price (even if justified), and in a very competitive world at this level, it generates hesitation in ordering, perhaps for some customers, a purchase elsewhere.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Order received quickly and very well packaged
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2023
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very simple to use site, very large selection of models
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2023
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
In line with my expectations and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
The package arrived quickly and the product meets my expectations well.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Excellent service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Perfect service; a well-designed site where you can easily find your way, a complete and varied range of products, deadlines respected, a product delivered in accordance with my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Always great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Very fast delivery, quality hat product made in Italy (and not in China) for mine. Well packaged and delivered by Colissimo (so my postman) much more convenient than regular delivery drivers. Different size choices including size 61.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Always very satisfied with the quality of the purchased products. Highly recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2023
Excellent hat - just as I imagined
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Very satisfied as with every order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Wide choice for brands, quality, price.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Everything is in accordance with the ordered products! The site is clear and fast as well as the delivery!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2023
Quality items, careful packaging, fast shipping. Perfect for online shopping. Prices are affordable and there is a lot of choice. Very good address for my caps.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2023
Fast delivery, product corresponding to my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
Everything was impeccable, good choice when I found the item I wanted. Everything was well explained.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2023
Very appreciated birthday gift.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Unbeatable quality-price ratio. Fast and clean delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Very good relations with the manager. The size did not match... in the process of being resolved.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Delighted! Very nice hat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Great order, item received quickly and top-notch shopping experience!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Superb service. I am delighted.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2023
Easy to read site, product conforms to the custom order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Everything is fine (site, email, order, and delivery).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2023
Easy navigation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Product in accordance with my order. Very fast delivery service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2023
The product matches the description, the only remark is that it is made of cotton (I didn't think it would be so stiff) I was able to test it to shield myself from the sun's effects and the result is convincing. I will take it for my next stay in Tunisia and in September for my diving trip in the Red Sea (easier to transport than a straw hat on a plane). Best regards, Didier
Translated reviews
We use cookies for audience measurement and improving user experience.