Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Superb.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Fast shipping.
Possibility to modify the order with immediate response.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Quality item, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2022
Well arranged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
The site is very good, and the delivery a bit long but so used to the fast delivery of the big leader Amazon we can't blame you. The main thing is that it arrived safely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Perfect from start to finish!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Perfect
The recommended size was the right one
Fast delivery
Careful packaging
A satisfied customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
I am very satisfied with this product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Product in line with the description, top quality, deadline respected. What more can I say? Except 'Hats off to the whole team'.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Order without hassle.
Perfect service and quality material.
Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2022
Pleasant fabric to wear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Delivery in 4 days very fast, product quality top, beautiful finish, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Well packaged. Delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Functional and easy navigation, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Very satisfied, beautiful product of good quality, very fast and careful shipping
Recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
2nd order I place with Traclet. I have the same satisfaction as the 1st.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2022
Hello. I ordered a black kangol beanie hat from you, as I liked it in the ad, but upon unpacking, the two eyelets at the back displeased me, so I will give it to my son. I have therefore recommended another model called black steve sailor, which you posted. I would like to hear from you regarding a cotton outdoor beige bucket hat reference 8880 size L, for which I left you my email. Thank you in advance, and I wish you a good day. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2022
Hello, there is an error with the item, my daughter ordered the Stetson Ref. 391 and that is not what I received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
thank you for your impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Very pleasant online store with a huge selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
The products are always in accordance with the item presented on the site.
I have never had a bad surprise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
A choice of models, sizes, prices, and super fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
After other purchases in-store, first online order. Perfect as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Everything was perfect from the easy order to execute, the clear and precise order tracking, the speed of delivery, and the quality of the item, nothing to complain about except that it is perfect. thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Easy navigation, the only difficulty was that I wanted a specific item and immediate delivery, and I had to look at all the hats one by one, so it took a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
It's perfect. Quality item and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
very easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
A very comprehensive site with attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Never any bad surprises with Traclet. Varied and interesting offers, responsiveness of exchanges, fast shipping, and good packaging! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Navigation is not always sufficiently ergonomic. The rain protection cover is not easily accessible through the menus.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2022
serious and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Thank you for your competence. Your seriousness and the quality of your items. I will recommend this item soon to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
I had a few small issues placing my order, I contacted customer service the next day and they helped me finalize my order. My item arrived quickly, well packaged, and of good quality. I recommend
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