Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Product received as described, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Huge choice of models. Top description. Quick responses to messages, phone call with a kind interlocutor so just perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Arrived very quickly. Packaging intact. Hat conforms to the description, delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
A very large selection of hats at all prices and a fairly efficient search engine. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Item corresponds to the description, fast shipping, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Very elegant hat! Quality and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Wide selection of excellent quality hats for all heads.
I found a hat that fits me and the delivery as well as the product received are really of very good quality.
I love my Orthega Panama that fits me beautifully.
Thanks again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
Complete site (details, measurements) and diversified. It lacks for my product photos of the back and thus a paid return for my part (it's not a problem to pay when we see the damage of non-paying amazon; but a good photo from the supplier Bullhide would have helped me not to order unnecessarily). The delivery (24/48h) and the return went smoothly. Some may forget to check the availability of the product again, once the size is selected... given the comments I have read on some rating sites
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Very nice and pretty hat, in line with our expectations and staff available for our requests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Super fast delivery, impeccable product, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
very beautiful piece and packaged with great care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Fast delivery, items very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Product ordered on Monday morning and delivered on Tuesday afternoon. TOP.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
quick response to emails, fast shipping as well, nothing to complain about :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Serious site, very important choice, easier navigation on computer than on mobile but still manageable on mobile.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Serious site, very important choice of French and international origins. Navigation on the site is easier on computer than on mobile but still manageable on mobile. Delivery in a few days, convenient as possible in relay points including Post Office locations. Well-made packages, well-packaged items.
Very satisfied, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Good item, maybe a bit expensive, to see over time.
Good delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2022
Be careful with the regular updating of the list of collection points offered on the Traclet site: the relay point for receiving the package found on the Traclet site no longer existed. I had to choose another one. Aside from this slight inconvenience, everything was perfectly handled within a controlled timeframe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
My package arrived on the third day, very satisfied with the tracking. The shipping cost is a bit high and I had to pay customs fees again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Delivery within the deadlines very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Order perfectly executed and the wide-brimmed hat corresponds exactly to my wish .. a real wonder. Delivered at the announced time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
order conforms, one-size cap a bit tight for size 61.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
The site is quite accessible and fun.
I recommend it.
By the way, I really like my hat and I plan to come back for a next or future orders.
+++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
Really nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Fast delivery and hats conforming to the order, very classy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
A very large selection of hats with very detailed descriptions. Quality hats and a huge choice at all prices. Super well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Fast order and shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
I finally ordered by phone because I had a problem with my card authentication with my bank! Very good reception on the phone... Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Perfect, fast, very well packaged.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
The requested hat has arrived, it's perfection!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Smooth navigation. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Practical, wide choice, clear and fast service: in a word perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
The order arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Perfect!
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