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Rating: 5 out of 5
Delivery as expected, just as hoped.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
Regarding the use of the site up to the order, nothing to say, everything went well. The ordered product is of quality, now let's see how it performs in use.
The only issue in the process is the delivery by COLISSIMO. Still as catastrophic, like this company. I was almost lucky to have received my package. This is certainly the only point that will make me hesitate to order from Traclet in the future unfortunately. Unless another option allows for home delivery...
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The only issue in the process is the delivery by COLISSIMO. Still as catastrophic, like this company. I was almost lucky to have received my package. This is certainly the only point that will make me hesitate to order from Traclet in the future unfortunately. Unless another option allows for home delivery...
Response from Chapellerie Traclet
Hello
thank you for your message.
Yes we also offer delivery to your home with or without signature.
best regards
Traclet
thank you for your message.
Yes we also offer delivery to your home with or without signature.
best regards
Traclet
A
Rating: 5 out of 5
Wide choice. Attractive prices. Fast delivery
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A
Rating: 5 out of 5
Very satisfied with my order. Customer service is 'top'!
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A
Rating: 5 out of 5
In line with my order
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A
Rating: 5 out of 5
Deadlines and quality respected.
Site with a perfect definition of products.
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Site with a perfect definition of products.
A
Rating: 5 out of 5
Super hat, delivered quickly, nothing to say, it's perfect!
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A
Rating: 5 out of 5
Nothing to say!
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A
Rating: 5 out of 5
Simply perfect !!!!
Best regards.
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Best regards.
A
Rating: 5 out of 5
Serious, efficient service
Quality hat
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Quality hat
A
Rating: 5 out of 5
It fits perfectly on my husband
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A
Rating: 5 out of 5
Happy to have a super hat.
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A
Rating: 4 out of 5
complete satisfaction.
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A
Rating: 5 out of 5
Fast delivery, deadlines respected
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Nothing to say it's great
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A
Rating: 5 out of 5
very good, a lot of choices and very affordable prices.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Very good quality products. I have placed several orders and I am always impressed by the excellent quality of the product. Delivery is fast. I highly recommend it.
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A
Rating: 5 out of 5
Fast, efficient, up-to-date site regarding stock.
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A
Rating: 5 out of 5
Perfect. Fast delivery. Careful service.
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A
Rating: 5 out of 5
Very good service, good listening and good responsiveness.
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A
Rating: 5 out of 5
Good presentation of the merchandise
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A
Rating: 4 out of 5
Site meets my expectations
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A
Rating: 5 out of 5
Never disappointed
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A
Rating: 3 out of 5
Hat damaged on one side
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A
Rating: 5 out of 5
Easy navigation on the site, fast and efficient delivery, careful packaging, product as described. The item is of good quality, I am satisfied with my purchase and highly recommend Traclet hat shop!
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A
Rating: 4 out of 5
Products conform and fast delivery 8
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A
Rating: 5 out of 5
The site is very well organized. The delivery is incredibly efficient. I have been a loyal customer of Traclet hat shop for many years. And I highly recommend the store.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Good, site, choice, information,...
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A
Rating: 4 out of 5
Very good, but lacking information on the specifications of the leather belts (king size in one size).
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A
Rating: 5 out of 5
Professionals, a hat with a great quality-price ratio
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A
Rating: 3 out of 5
Funny management of relationships!
Pay and learn that the product is not available!
Finally delivered a few days later without any information.
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Pay and learn that the product is not available!
Finally delivered a few days later without any information.
A
Rating: 5 out of 5
Good advice, fast shipping, good choice of products, thank you!
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A
Rating: 5 out of 5
Fast, well packaged, beautiful quality hat, very satisfied with my purchase
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Impeccable and very helpful customer service
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A
Rating: 5 out of 5
Very good
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