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Rating: 5 out of 5
Easy order and ultra-fast delivery.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Clear and efficient
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A
Rating: 5 out of 5
The delivery was made within the scheduled time. The merchandise was as ordered. Unfortunately, the hat was too big and I had to return it for an exchange.
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A
Rating: 5 out of 5
I recommend
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A
Rating: 4 out of 5
I am happy with the hat.
Instructions on how to care for a straw hat would have been great.
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Instructions on how to care for a straw hat would have been great.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Simple, efficient, easy access
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A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
2 hats ordered, one slightly too small and the other slightly too big, the use of cork bands is necessary.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
Light hat and nice appearance. Only downside impossible to insert a cork band to adjust it on the head
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A
Rating: 5 out of 5
Very nice item… perfectly meets my expectations!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
It's too long to receive the order
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A
Rating: 5 out of 5
I am very satisfied with my purchase.
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A
Rating: 5 out of 5
VERY fast delivery, SUPERB cap.
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A
Rating: 5 out of 5
Small problem validating my purchase.....
Large selection of hats and other headgear in all sizes.
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Large selection of hats and other headgear in all sizes.
A
Rating: 5 out of 5
Easy and pleasant
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A
Rating: 5 out of 5
From navigation to delivery, everything is pleasant and neat.
Good products, choice and seriousness.
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Good products, choice and seriousness.
A
Rating: 5 out of 5
Three orders with them allow me to say that it is a serious company: fast and compliant shipping, correct prices. The after-sales service (I had to use it) is of the same level.
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A
Rating: 3 out of 5
Non-respect of the initial delivery deadline. However, very beautiful quality product.. which makes an impression
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A
Rating: 5 out of 5
Perfect. A color exchange of the hat was possible after finalizing the purchase.
A big thank you!
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A big thank you!
A
Rating: 5 out of 5
fast delivery
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A
Rating: 4 out of 5
Very well packaged hat, no deformation as the box is the right size.
Regarding the hat itself I am a bit disappointed because having chosen a size XL which corresponds to size 60/61 on the product page, I find it too tight even though I have a head circumference of 59. Looking at the label it is indicated 60.... I would have liked to be able to choose between 60 and 61 but apparently it's Russian roulette in any case be careful it runs small!
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Regarding the hat itself I am a bit disappointed because having chosen a size XL which corresponds to size 60/61 on the product page, I find it too tight even though I have a head circumference of 59. Looking at the label it is indicated 60.... I would have liked to be able to choose between 60 and 61 but apparently it's Russian roulette in any case be careful it runs small!
A
Rating: 5 out of 5
Very good customer service. I received quick responses to know where my package was and the hat is of good quality
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A
Rating: 5 out of 5
Everything was done on time
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A
Rating: 5 out of 5
On the site, you quickly find what you need. Delivery takes place in the shortest delays, 2 days between order and delivery (Belgium). The item is well packaged, and the size is accurate.
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A
Rating: 5 out of 5
Clear site. Easy order. Perfect hat
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
It's the cap I've been looking for a long time, fast delivery, what can I say, thank you.
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A
Rating: 5 out of 5
very good, I recommend this site
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A
Rating: 5 out of 5
Pleasant site to browse. Product matching the description.
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A
Rating: 5 out of 5
Fast delivery! Careful packaging so everything is cool!
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A
Rating: 3 out of 5
Delivery on time but packaging too small so hat with creases and slightly deformed
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A
Rating: 5 out of 5
professionals with a perfect customer service.
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A
Rating: 4 out of 5
Very easy
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A
Rating: 5 out of 5
Perfect quality, packaging, shipping and fast, what more could you ask for.. I recommend this company, 5 *
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A
Rating: 5 out of 5
Very nice hat and of good quality. It arrived very well packaged. I am very satisfied with my choice. I recommend this site.
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A
Rating: 5 out of 5
Easy to navigate the site, great choice and attractive prices
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