Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 18/09/2021 à 19h28 following a purchase from 23/08/2021

PayPal made 2 payments but I would like to know how I will recover the remaining 2 payments following the purchase of a single order!!

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Acheteur Vérifié

Published on 18/09/2021 à 17h59 following a purchase from 18/07/2021

Satisfied with my order despite the delivery issue

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Acheteur Vérifié

Published on 18/09/2021 à 17h41 following a purchase from 07/09/2021

The search system does not satisfy me. The yellow hat I ordered cannot be found among the yellow hats. Also, there is no possibility to save for later what I found while searching.

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Acheteur Vérifié

Published on 18/09/2021 à 10h10 following a purchase from 05/09/2021

Thank you.

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Acheteur Vérifié

Published on 18/09/2021 à 03h55 following a purchase from 06/09/2021

The site is good, but the descriptions of the items are sometimes vague. I have nothing to say about the delivery.

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Acheteur Vérifié

Published on 17/09/2021 à 20h23 following a purchase from 13/09/2021

Perfect !!

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Acheteur Vérifié

Published on 17/09/2021 à 19h21 following a purchase from 11/09/2021

Fast and efficient service. The product labeled as size 56 is actually size 55 (measured with a tape measure).

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Acheteur Vérifié

Published on 17/09/2021 à 08h59 following a purchase from 11/09/2021

the navigation on the site is perfect, the delivery by colissimo by post is really perfect as well, the customer service is a very good interlocutor, and the order I made completely satisfied me

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Acheteur Vérifié

Published on 17/09/2021 à 08h53 following a purchase from 09/09/2021

Everything is perfect: the email exchange, the site, the delivery, and the quality of the items.

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Acheteur Vérifié

Published on 17/09/2021 à 08h38 following a purchase from 09/09/2021

Hello,
The item we ordered was carefully prepared, it is
very pleasant to open the package and discover the meticulousness, the attention given to our request.
THANK YOU

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Acheteur Vérifié

Published on 16/09/2021 à 20h21 following a purchase from 12/09/2021

The hat is perfect
I just would have liked the delivery to be so too

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Acheteur Vérifié

Published on 16/09/2021 à 19h11 following a purchase from 12/09/2021

navigation, clear and accessible site

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Acheteur Vérifié

Published on 16/09/2021 à 18h04 following a purchase from 11/09/2021

Impeccable service, impeccable quality!

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Acheteur Vérifié

Published on 16/09/2021 à 17h36 following a purchase from 12/09/2021

Order placed on a Sunday evening, received on Tuesday morning, preserved in solid and suitable packaging. I recommend.

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Acheteur Vérifié

Published on 16/09/2021 à 17h13 following a purchase from 12/09/2021

Navigation is a bit laborious when you don't know the vocabulary of hat making but you find very quickly.
Too bad there are many unavailability (on the items I was targeting)

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Acheteur Vérifié

Published on 16/09/2021 à 17h02 following a purchase from 11/09/2021

Very fast shipping. Impeccable product quality (to be checked over time). The range of models is plentiful. For me, they are the specialists in the field.

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Acheteur Vérifié

Published on 16/09/2021 à 16h45 following a purchase from 11/09/2021

I recommend this supplier.

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Acheteur Vérifié

Published on 16/09/2021 à 16h43 following a purchase from 08/09/2021

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Acheteur Vérifié

Published on 16/09/2021 à 16h42 following a purchase from 10/09/2021

No problem!

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Acheteur Vérifié

Published on 16/09/2021 à 16h11 following a purchase from 13/09/2021

Fast and careful shipping - impeccable thank you

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Acheteur Vérifié

Published on 16/09/2021 à 16h00 following a purchase from 11/09/2021

very good

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Acheteur Vérifié

Published on 16/09/2021 à 15h58 following a purchase from 11/09/2021

Perfect

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Acheteur Vérifié

Published on 16/09/2021 à 12h09 following a purchase from 08/09/2021

Fast delivery in careful packaging

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Acheteur Vérifié

Published on 15/09/2021 à 22h00 following a purchase from 09/09/2021

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Acheteur Vérifié

Published on 15/09/2021 à 11h09 following a purchase from 07/09/2021

Fast delivery, well-protected shipment and item in accordance with the description, so I recommend this store for all hat fans.

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Acheteur Vérifié

Published on 15/09/2021 à 07h52 following a purchase from 19/08/2021

I particularly recommend this site
Customer for some time no delivery issues

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Acheteur Vérifié

Published on 14/09/2021 à 22h41 following a purchase from 14/08/2021

Perfect size

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Acheteur Vérifié

Published on 14/09/2021 à 22h03 following a purchase from 08/09/2021

Perfect

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Acheteur Vérifié

Published on 14/09/2021 à 21h28 following a purchase from 20/08/2021

20/20

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Acheteur Vérifié

Published on 14/09/2021 à 09h42 following a purchase from 08/09/2021

Fast shipping, the order is compliant, thank you!

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Acheteur Vérifié

Published on 14/09/2021 à 06h52 following a purchase from 06/09/2021

Very fast shipping with perfectly packaged product. I recommend.

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Acheteur Vérifié

Published on 13/09/2021 à 17h56 following a purchase from 10/09/2021

Fast delivery. Good quality cap and completely meets my expectations.

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Acheteur Vérifié

Published on 13/09/2021 à 15h34 following a purchase from 08/09/2021

Very good

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Acheteur Vérifié

Published on 13/09/2021 à 13h24 following a purchase from 08/09/2021

Good

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Acheteur Vérifié

Published on 13/09/2021 à 12h37 following a purchase from 01/09/2021

Product compliant and received quickly. Very nice quality and delivery without problems.

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Acheteur Vérifié

Published on 13/09/2021 à 11h36 following a purchase from 23/08/2021

Beautiful quality of products. Responsiveness of the company.

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Acheteur Vérifié

Published on 13/09/2021 à 08h08 following a purchase from 03/09/2021

Easy, fast, efficient and secure

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Acheteur Vérifié

Published on 12/09/2021 à 21h58 following a purchase from 05/09/2021

A great site, advice and an enormous choice

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Acheteur Vérifié

Published on 12/09/2021 à 09h50 following a purchase from 05/08/2021

Hello, satisfied with the order and the product ordered. However, the delivery time is a bit long.

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Acheteur Vérifié

Published on 11/09/2021 à 18h02 following a purchase from 08/09/2021

Very good finish. Light to wear. Fits perfectly (I have a 60 cm head circumference and the XL, which is 60/61, fits perfectly.

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