Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 13/05/2021 à 17h00 following a purchase from 09/05/2021

Everything perfect! thank you!

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Acheteur Vérifié

Published on 13/05/2021 à 16h54 following a purchase from 07/05/2021

Nothing to complain about and superb quality French hat! Thank you also for the gift voucher for good wine.

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Acheteur Vérifié

Published on 13/05/2021 à 15h51 following a purchase from 09/05/2021

Perfect, no problem, everything is clear.

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Acheteur Vérifié

Published on 13/05/2021 à 15h32 following a purchase from 08/05/2021

compliant and fast

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Acheteur Vérifié

Published on 13/05/2021 à 15h18 following a purchase from 07/05/2021

Very beautiful products, very good quality. Order received very quickly. I highly recommend.

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Acheteur Vérifié

Published on 13/05/2021 à 15h15 following a purchase from 09/05/2021

Delivery within the deadline
Product matching the description.

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Acheteur Vérifié

Published on 13/05/2021 à 08h07 following a purchase from 05/05/2021

Navigating the site is quite easy. It would be beneficial to have a bit more photos per hat. The shipping is fast, however the delivery was not up to par in the sense that the package was left at the bottom of the stairs (individual house) on a rainy day without a phone call or knock on the door while we were at home. Result: wet cardboard and fortunately a friend was passing by and went up the stairs to retrieve the package to bring it to safety!

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Acheteur Vérifié

Published on 12/05/2021 à 22h55 following a purchase from 27/04/2021

Top-notch, responsive and an exceptional choice
thank you.

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Acheteur Vérifié

Published on 12/05/2021 à 22h22 following a purchase from 05/05/2021

Everything was perfect. Thank you.

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Acheteur Vérifié

Published on 12/05/2021 à 19h19 following a purchase from 26/04/2021

Very good product at a very reasonable price.

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Acheteur Vérifié

Published on 12/05/2021 à 14h29 following a purchase from 30/04/2021

I received the ordered hat but it was in the same packaging box without a box or bag to protect it. This surprised and disappointed me regarding the treatment given to the merchandise. Otherwise, the delivery was on time and the hat matched my request.

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Acheteur Vérifié

Published on 12/05/2021 à 13h45 following a purchase from 05/05/2021

Perfect. Thank you.

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Acheteur Vérifié

Published on 12/05/2021 à 11h37 following a purchase from 01/05/2021

Clear and easy-to-access site.

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Acheteur Vérifié

Published on 12/05/2021 à 11h08 following a purchase from 19/04/2021

More than 15 days to be delivered... but the Panama hat is perfect...! Thank you.

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Acheteur Vérifié

Published on 11/05/2021 à 22h34 following a purchase from 04/05/2021

Excellent order and a big thank you for the gift card.
Hats of very good quality and very fast delivery, thank you.

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Acheteur Vérifié

Published on 11/05/2021 à 22h09 following a purchase from 05/05/2021

Very good customer relationship.

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Acheteur Vérifié

Published on 11/05/2021 à 22h00 following a purchase from 04/05/2021

Very good. No problem. Thank you.

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Acheteur Vérifié

Published on 11/05/2021 à 21h58 following a purchase from 28/04/2021

Delivery was done very quickly.

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Acheteur Vérifié

Published on 11/05/2021 à 21h21 following a purchase from 05/05/2021

Everything was fine.

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Acheteur Vérifié

Published on 11/05/2021 à 19h32 following a purchase from 04/05/2021

Good.

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Acheteur Vérifié

Published on 11/05/2021 à 17h55 following a purchase from 07/05/2021

Excellent fast and efficient service.
The order arrived quickly and without defects with 0 plastic, a plus in my opinion.

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Acheteur Vérifié

Published on 11/05/2021 à 17h39 following a purchase from 05/05/2021

Perfect.

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Acheteur Vérifié

Published on 11/05/2021 à 17h35 following a purchase from 06/05/2021

Good advice and good products, fast and careful delivery.

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Acheteur Vérifié

Published on 11/05/2021 à 17h27 following a purchase from 26/04/2021

Good product, despite being unavailable after I placed my order. Delivery was perfect.

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Acheteur Vérifié

Published on 11/05/2021 à 16h59 following a purchase from 07/05/2021

Very satisfied with the quality of the item, and the help in choosing the size, which led me to purchase a beautiful perfectly fitted hat, and very well packaged. Fast delivery.

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Acheteur Vérifié

Published on 11/05/2021 à 16h32 following a purchase from 20/03/2021

A bit long delay but good product

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Acheteur Vérifié

Published on 11/05/2021 à 15h32 following a purchase from 02/05/2021

I am very happy.

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Acheteur Vérifié

Published on 11/05/2021 à 13h50 following a purchase from 05/05/2021

Very good product, fast delivery, conforms to the photos.

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Acheteur Vérifié

Published on 11/05/2021 à 10h27 following a purchase from 04/05/2021

Very fast delivery and top products.

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Acheteur Vérifié

Published on 11/05/2021 à 07h01 following a purchase from 27/04/2021

Very good.

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Acheteur Vérifié

Published on 11/05/2021 à 06h41 following a purchase from 02/05/2021

Quick response to questions by email.

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Acheteur Vérifié

Published on 10/05/2021 à 22h35 following a purchase from 03/05/2021

Perfect. Beautiful hat, deadlines respected. K
I am very satisfied. Thank you

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Acheteur Vérifié

Published on 10/05/2021 à 20h36 following a purchase from 05/05/2021

Great hat
I am a fan, I love it
Soft, comfortable and beautiful color
Ultra fast delivery and neat packaging
Tilley is the best

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Acheteur Vérifié

Published on 10/05/2021 à 20h11 following a purchase from 30/04/2021

Very good, product conforms to the photo and the order, perfect, thank you

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Acheteur Vérifié

Published on 10/05/2021 à 19h26 following a purchase from 20/04/2021

Very correct in quality and delivery

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Acheteur Vérifié

Published on 10/05/2021 à 17h42 following a purchase from 02/05/2021

fast and compliant

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Acheteur Vérifié

Published on 10/05/2021 à 16h01 following a purchase from 04/05/2021

My order corresponds perfectly to what I expected. Careful and fast delivery! Thank you to the whole team.

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Acheteur Vérifié

Published on 10/05/2021 à 15h12 following a purchase from 07/05/2021

Urgent order received on time. Beautiful quality cap.

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Acheteur Vérifié

Published on 10/05/2021 à 14h54 following a purchase from 01/05/2021

Hello, Not simple.

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Acheteur Vérifié

Published on 10/05/2021 à 14h17 following a purchase from 06/05/2021

Beret of very good quality and pleasant to wear.

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