Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Fast delivery. Hat conforms to my expectations. The size indications are correct!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Beautiful caps
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Quick processing of the order.
The shipping is very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Very good visibility on the site. Correct prices. Fast delivery. Recommended for your future purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Very well designed site, varied choice, size corresponding to the measurements taken, very nice item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Good but with a few small defects
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good site, competence and clarity, the hat meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
easy navigation everything is impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Fast delivery, quality products, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Perfect, the item corresponds to the description and meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Meets my expectations. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Simple and efficient site, correct prices, clean and fast order, in short, the headgear already at the post
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Site well and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Impeccable navigation, very good customer service, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Large selection of quality hats.
Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Very good, whether in the choice of models and prices.
Order processed super quickly and delivery just as much.
And what a joy to have received this gift for my dad. Great
Maybe you could add the possibility for the buyer to include a message when it is a gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Very clean, clear, beautiful design, classy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
satisfied with our purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
This cap looks good. It protects well from the sun. I am satisfied with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
super.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery, the hat is as ordered. You can adjust the head size, which is a nice surprise, as it is a bit large compared to my head size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Nothing to report. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Very satisfied with the product (Kangol cap)
Delivery in two days. Superb!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Top Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Cap received very quickly, compliant with the photo and pleasant to wear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very smooth and direct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Item conforms to the order and very well protected in its packaging. I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
easy navigation on the site, careful packaging, beautiful original merchandise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
The order arrived as expected
No issues with the order and delivery
Package in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Item received very quickly. Responsive and attentive customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2021
After paying for the product ordered online, I received a message from TRACLET informing me that there would be a delay in its delivery due to stock shortages!
Then, two days later, an email from TRACLET indicated that the cap was... being shipped!! I was completely confused; anyway, my order did arrive. It may have been a lack of coordination between the services.
Regarding the delivery, even though I had specified that this package was intended for an elderly person with reduced mobility, etc... and that I had communicated her mobile number so she could be contacted during delivery, the person in charge of delivering the package did not contact the recipient (even though her mobile number was prominently displayed on the package!), and was about to leave without dropping off the package while the recipient was at home.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Impeccable / Good follow-up overall
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