Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 23/12/2020 à 17h50 following a purchase from 17/12/2020

Very fast, well-packaged parcel, perfect.

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Acheteur Vérifié

Published on 23/12/2020 à 17h37 following a purchase from 26/11/2020

Order of two models in restocking, received within the announced timeframe and especially... before Christmas. Positive communication with customer service, very responsive. Perfectly satisfied!

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Acheteur Vérifié

Published on 23/12/2020 à 17h30 following a purchase from 07/12/2020

Made several orders, very satisfied with the last men's leather caps of very good quality.

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Acheteur Vérifié

Published on 23/12/2020 à 16h26 following a purchase from 13/12/2020

Careful service

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Acheteur Vérifié

Published on 23/12/2020 à 16h07 following a purchase from 16/12/2020

Excellent, as per the photo.

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Acheteur Vérifié

Published on 23/12/2020 à 14h04 following a purchase from 12/12/2020

Impeccable delivery, easy order on the site. More details for the colors are missing, maybe more photos because I imagined the products differently.

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Acheteur Vérifié

Published on 23/12/2020 à 13h42 following a purchase from 18/12/2020

Very fast and very good product!

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Acheteur Vérifié

Published on 23/12/2020 à 12h29 following a purchase from 16/12/2020

Hello, my order was out of stock but it still arrived on time as proposed on the site. The site is well organized.

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Acheteur Vérifié

Published on 23/12/2020 à 11h46 following a purchase from 14/12/2020

Very good quality, hat for a gift, very beautiful. Fast shipping. I recommend.

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Acheteur Vérifié

Published on 23/12/2020 à 09h35 following a purchase from 15/12/2020

I am satisfied with this item.

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Acheteur Vérifié

Published on 23/12/2020 à 09h21 following a purchase from 15/12/2020

PERFECT. Serious site! Fast delivery and careful packaging. Thank you for the little treats slipped into the box. A very nice little attention.

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Acheteur Vérifié

Published on 23/12/2020 à 08h22 following a purchase from 16/12/2020

Yes, the delivery was fine but I would have liked to have a return paper, the cap didn't fit because it is too big, what a pity.

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Acheteur Vérifié

Published on 23/12/2020 à 05h21 following a purchase from 17/12/2020

Very good beautiful product

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Acheteur Vérifié

Published on 22/12/2020 à 23h16 following a purchase from 06/12/2020

Order arrived on time, hat conforms to the order.

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Acheteur Vérifié

Published on 22/12/2020 à 21h21 following a purchase from 16/12/2020

Speed and quality

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Acheteur Vérifié

Published on 22/12/2020 à 21h13 following a purchase from 16/12/2020

Really good. Maybe the cap didn't need such a large packaging.

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Acheteur Vérifié

Published on 22/12/2020 à 19h38 following a purchase from 15/12/2020

It's a pity that the packaging is not more careful. The product is satisfactory.

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Acheteur Vérifié

Published on 22/12/2020 à 17h59 following a purchase from 17/11/2020

Impeccable service, beautiful bowler hat, warmly recommend this site THANK YOU

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Acheteur Vérifié

Published on 22/12/2020 à 17h16 following a purchase from 17/12/2020

Everything is fine, easy site, impeccable delivery
Product conforms to the order
Delighted

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Acheteur Vérifié

Published on 22/12/2020 à 15h36 following a purchase from 25/11/2020

Nice and correct site

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Acheteur Vérifié

Published on 22/12/2020 à 13h23 following a purchase from 14/12/2020

Easy to use site. Clean and clear

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Acheteur Vérifié

Published on 22/12/2020 à 13h10 following a purchase from 11/12/2020

Very satisfied with my order, fast

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Acheteur Vérifié

Published on 22/12/2020 à 13h08 following a purchase from 17/12/2020

Perfect delivery date respected

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Acheteur Vérifié

Published on 22/12/2020 à 12h32 following a purchase from 13/12/2020

Everything was perfect

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Acheteur Vérifié

Published on 22/12/2020 à 11h40 following a purchase from 17/12/2020

Product conforms to the request. Delivery time respected. Careful packaging.

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Acheteur Vérifié

Published on 22/12/2020 à 11h28 following a purchase from 17/12/2020

There is nothing to complain about...
well-designed catalog..."navigate"...select...order...pay...a piece of cake...and finally delivered on time...it's in the box...
like with each of our orders...
Thank you for the speed and reliability of your service.

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Acheteur Vérifié

Published on 22/12/2020 à 11h02 following a purchase from 18/12/2020

Bravo especially for the delivery

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Acheteur Vérifié

Published on 22/12/2020 à 09h42 following a purchase from 14/12/2020

Perfect

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Acheteur Vérifié

Published on 22/12/2020 à 09h40 following a purchase from 17/12/2020

Nothing to say PERFECT! Thank you! Have a great end of year celebration despite the current context!

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Acheteur Vérifié

Published on 22/12/2020 à 09h06 following a purchase from 15/12/2020

Top! Ultra fast delivery. Very well made site, practical.

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Acheteur Vérifié

Published on 22/12/2020 à 08h04 following a purchase from 17/12/2020

Very fast delivery, well done!

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Acheteur Vérifié

Published on 22/12/2020 à 05h10 following a purchase from 13/12/2020

Varied site with good products even if I find the range less extensive than a direct competitor. However, when we call them during opening hours, they never answer even though it's a small shop.

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Acheteur Vérifié

Published on 22/12/2020 à 04h09 following a purchase from 13/12/2020

Easy site, multiple choices and fast delivery

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Acheteur Vérifié

Published on 21/12/2020 à 23h13 following a purchase from 06/12/2020

Order processed and shipped very quickly. Very satisfied with my purchase.

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Acheteur Vérifié

Published on 21/12/2020 à 21h25 following a purchase from 09/12/2020

Reactive, very good site

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Acheteur Vérifié

Published on 21/12/2020 à 21h20 following a purchase from 13/12/2020

Fast shipping, well-packaged parcel, cap that looks quality.

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Acheteur Vérifié

Published on 21/12/2020 à 21h15 following a purchase from 13/12/2020

Very good quality product and fast delivery! I highly recommend this very professional shop!

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Acheteur Vérifié

Published on 21/12/2020 à 21h11 following a purchase from 14/12/2020

The site mentioned free shipping for my order, but in reality, I had to call to avoid shipping fees.

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Acheteur Vérifié

Published on 21/12/2020 à 20h57 following a purchase from 17/12/2020

Great.

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Acheteur Vérifié

Published on 21/12/2020 à 20h56 following a purchase from 16/12/2020

100% satisfied with the site.
Products made in France and reference brands.

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