Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 08/08/2020 à 14h35 following a purchase from 30/07/2020

Very good site

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Acheteur Vérifié

Published on 08/08/2020 à 07h29 following a purchase from 30/07/2020

Easy, products well explained. Varied choice

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Acheteur Vérifié

Published on 08/08/2020 à 00h53 following a purchase from 31/07/2020

Simple navigation, fast shipping. But big problem, impossible to reach customer service (phone or email) for a good return to proceed with an exchange for a larger size.

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Response from Chapellerie Traclet Published on 14/08/2020

Hello, we can be reached at 04 77 71 40 58 from 9 am to 12 pm and from 2 pm to 5 pm. Otherwise, by email directly on the site https://www.chapellerie-traclet.com/fr/contactez-nous Finally, for the cap, this model is one size fits all. We can exchange it for another model. Best regards, Traclet

Acheteur Vérifié

Published on 07/08/2020 à 21h39 following a purchase from 29/07/2020

The service was fast and precise, however I ordered a royal blue beret and the color is too dark for a royal blue. It was for a gift and I am disappointed

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Acheteur Vérifié

Published on 07/08/2020 à 19h37 following a purchase from 31/07/2020

16/20

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Acheteur Vérifié

Published on 07/08/2020 à 17h48 following a purchase from 30/07/2020

Perfect

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Acheteur Vérifié

Published on 07/08/2020 à 17h47 following a purchase from 30/07/2020

Completely satisfied with the quality of the product and the delivery

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Acheteur Vérifié

Published on 07/08/2020 à 16h02 following a purchase from 30/07/2020

Perfect

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Acheteur Vérifié

Published on 07/08/2020 à 14h51 following a purchase from 31/07/2020

Friendly seller, who committed to delivery the next day before 12 PM....(ordered at 4 PM). All good

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Acheteur Vérifié

Published on 07/08/2020 à 13h26 following a purchase from 21/07/2020

The website is very pleasant to visit, the products are well detailed and the information is very readable.

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Acheteur Vérifié

Published on 07/08/2020 à 12h07 following a purchase from 29/07/2020

Quality products

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Acheteur Vérifié

Published on 07/08/2020 à 08h59 following a purchase from 28/07/2020

Item too large, waiting for a new delivery following an exchange.

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Acheteur Vérifié

Published on 07/08/2020 à 08h50 following a purchase from 29/07/2020

Top!!

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Acheteur Vérifié

Published on 07/08/2020 à 03h51 following a purchase from 29/07/2020

None!

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Acheteur Vérifié

Published on 06/08/2020 à 19h46 following a purchase from 21/07/2020

Fast shipping and product very well protected.

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Acheteur Vérifié

Published on 06/08/2020 à 18h59 following a purchase from 28/07/2020

Fast delivery. Product matches the photos. Although the cord is missing. Very good.

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Acheteur Vérifié

Published on 06/08/2020 à 18h52 following a purchase from 28/07/2020

Perfect

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Acheteur Vérifié

Published on 06/08/2020 à 18h20 following a purchase from 28/07/2020

Beautiful hat

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Acheteur Vérifié

Published on 06/08/2020 à 18h08 following a purchase from 28/07/2020

Very good transaction. Very fast delivery ....

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Acheteur Vérifié

Published on 06/08/2020 à 17h00 following a purchase from 28/07/2020

Second order on your site. Very satisfied.

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Acheteur Vérifié

Published on 06/08/2020 à 16h28 following a purchase from 22/07/2020

Really easy navigation among the multitude of items, each with a rich description. Very large selection of models with varied shapes, textures, and colors. I will return for the next one; I highly recommend.

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Acheteur Vérifié

Published on 06/08/2020 à 16h26 following a purchase from 21/07/2020

Great selection. Fast delivery and well-packaged parcel.

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Acheteur Vérifié

Published on 06/08/2020 à 15h48 following a purchase from 29/07/2020

Very simple site to consult, easy navigation.

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Acheteur Vérifié

Published on 06/08/2020 à 14h47 following a purchase from 07/07/2020

Always good quality and top delivery.

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Acheteur Vérifié

Published on 06/08/2020 à 14h46 following a purchase from 29/07/2020

Perfect

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Acheteur Vérifié

Published on 06/08/2020 à 07h03 following a purchase from 24/07/2020

Very good.

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Acheteur Vérifié

Published on 05/08/2020 à 23h07 following a purchase from 12/07/2020

The product meets my expectations

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Acheteur Vérifié

Published on 05/08/2020 à 22h47 following a purchase from 22/07/2020

Perfect in every way: Contact, delivery, and product.

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Acheteur Vérifié

Published on 05/08/2020 à 20h41 following a purchase from 25/07/2020

Quality product and fast delivery.

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Acheteur Vérifié

Published on 05/08/2020 à 19h57 following a purchase from 22/07/2020

Nothing to report: product conforms and fast delivery.

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Acheteur Vérifié

Published on 05/08/2020 à 19h41 following a purchase from 23/07/2020

Very well-made and smooth site! Order and delivery time very fast! I recommend this company!

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Acheteur Vérifié

Published on 05/08/2020 à 19h25 following a purchase from 27/07/2020

Everything is fine, nothing to report.

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Acheteur Vérifié

Published on 05/08/2020 à 19h11 following a purchase from 27/07/2020

They respond quickly to questions about their product.

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Acheteur Vérifié

Published on 05/08/2020 à 18h48 following a purchase from 22/07/2020

Fast and careful delivery.

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Acheteur Vérifié

Published on 05/08/2020 à 18h26 following a purchase from 24/07/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 05/08/2020 à 13h47 following a purchase from 22/07/2020

I first received a different product than the one I ordered. The error was acknowledged and the correct product was sent.

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Acheteur Vérifié

Published on 05/08/2020 à 12h56 following a purchase from 29/07/2020

Exceptional shipping speed, product conforms.

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Acheteur Vérifié

Published on 05/08/2020 à 10h47 following a purchase from 22/07/2020

Nothing to complain about, everything was perfect, product quality okay, delivery okay.

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Acheteur Vérifié

Published on 05/08/2020 à 09h24 following a purchase from 24/07/2020

Very very good. Delivery and item impeccable, company to recommend.

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Acheteur Vérifié

Published on 05/08/2020 à 09h19 following a purchase from 10/07/2020

Not bad

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