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Rating: 5 out of 5
on the site despite my 75 years I am. but after the order stop harassing us with ads
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great, responsive and fast delivery.
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A
Rating: 5 out of 5
The package is very neat, deadline respected, I am very happy with the hat. Thank you very much
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A
Rating: 5 out of 5
speed of delivery, quality and originality of the two caps ordered, I am very satisfied
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A
Rating: 5 out of 5
Delivered very quickly and in perfect condition.
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A
Rating: 5 out of 5
+++Very good +++
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good product quality, good packaging, good color, very satisfying.
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A
Rating: 5 out of 5
sent on time, perfect!
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A
Rating: 5 out of 5
Quick phone response and consideration.
Well-packaged straw hat, the right size, light, of good quality.
Thank you.
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Well-packaged straw hat, the right size, light, of good quality.
Thank you.
A
Rating: 5 out of 5
Everything was perfect from the start of the order to delivery
Quality of my boater excellent
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Quality of my boater excellent
A
Rating: 5 out of 5
For the site very good nothing to say, I know because I have already ordered.
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A
Rating: 5 out of 5
satisfactory
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Good information about the product, item conforms to the description, speed of shipment.
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A
Rating: 4 out of 5
Diverse items, one can only find happiness, but the navigation or ergonomics of the site needs improvement.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
very satisfied with the delivery and the panama
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A
Rating: 5 out of 5
Very clear and easy to navigate
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A
Rating: 5 out of 5
Very good, fast delivery and especially in suitable packaging to preserve the hat!
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A
Rating: 5 out of 5
I have already written a flattering comment to Chapellerie Traclet, and I confirm here all the good I think of this serious and reliable house.
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A
Rating: 5 out of 5
We are very satisfied. But I think it shouldn't have been necessary to take a size down. Very nice hat, neat. Well packaged. Beautiful creation.
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A
Rating: 3 out of 5
Quality products.
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A
Rating: 3 out of 5
Nothing more and a promotional pencil received as an unnecessary gift. Packaging a bit too light.
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Response from Chapellerie Traclet
Hello
We try to make packaging that preserves the package but also the planet because we talk a lot about ecology and we cannot send a box for a bob that is folded.
In the case of a gift, you can ask us for packaging so the hat will be a bit more shaped.
For the shipping costs of 4.95 euros, it is the price of a tracked colissimo.
Unfortunately, shipping costs are significant even for us who cover part of the price.
Best regards
Traclet
We try to make packaging that preserves the package but also the planet because we talk a lot about ecology and we cannot send a box for a bob that is folded.
In the case of a gift, you can ask us for packaging so the hat will be a bit more shaped.
For the shipping costs of 4.95 euros, it is the price of a tracked colissimo.
Unfortunately, shipping costs are significant even for us who cover part of the price.
Best regards
Traclet
A
Rating: 5 out of 5
everything is perfect site order delivery!
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A
Rating: 5 out of 5
Very good commercial transaction with super fast delivery times. Company to recommend for quality products FRANCE.
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A
Rating: 4 out of 5
Product as described. Fast delivery.
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A
Rating: 5 out of 5
problem choosing addresses
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A
Rating: 4 out of 5
Hello, good service. Well informed in case of delays, good shop.
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A
Rating: 5 out of 5
No difficulty.
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A
Rating: 5 out of 5
very good product, arrived on time.
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A
Rating: 5 out of 5
This is the first time I have made a purchase from Traclet and my experience has been totally positive. Both the quality/price ratio of their products is excellent, the package arrived in perfect condition and well packaged.
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A
Rating: 5 out of 5
very satisfied, fast service, impeccable package, well packaged items
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I am very happy with my order, received quickly and very well packaged.
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A
Rating: 5 out of 5
Very nice collection
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A
Rating: 5 out of 5
Very satisfied with the site, my order and the delivery. Highly recommend
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
The boater corresponds exactly to the photo presented on your site. Perfect packaging for shipping, I picked up the package at the post office without any damage. I renew 'very good'. Thank you
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A
Rating: 5 out of 5
It's an efficient service
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