Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 20/03/2020 à 15h58 following a purchase from 12/03/2020

Nice responsiveness for a satisfactory order at all levels.

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Acheteur Vérifié

Published on 20/03/2020 à 14h27 following a purchase from 12/03/2020

Beautiful quality

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Acheteur Vérifié

Published on 20/03/2020 à 14h25 following a purchase from 13/03/2020

Nothing to report

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Acheteur Vérifié

Published on 20/03/2020 à 14h09 following a purchase from 13/03/2020

Fast delivery. Perfect !!!

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Acheteur Vérifié

Published on 20/03/2020 à 14h02 following a purchase from 12/03/2020

Okok

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Acheteur Vérifié

Published on 20/03/2020 à 13h24 following a purchase from 12/03/2020

Good

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Acheteur Vérifié

Published on 20/03/2020 à 06h01 following a purchase from 25/02/2020

Very satisfied.

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Acheteur Vérifié

Published on 18/03/2020 à 13h38 following a purchase from 10/03/2020

No response when I called for advice.

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Acheteur Vérifié

Published on 18/03/2020 à 13h10 following a purchase from 10/03/2020

Quick and careful shipping. Thank you

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Acheteur Vérifié

Published on 18/03/2020 à 13h08 following a purchase from 04/03/2020

SATISFIED

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Acheteur Vérifié

Published on 17/03/2020 à 12h46 following a purchase from 04/03/2020

I made a mistake in the size but I exchanged without any problem (just buy via PayPal to get a refund for shipping costs)

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Acheteur Vérifié

Published on 16/03/2020 à 18h44 following a purchase from 08/03/2020

Perfect, very fast delivery and a very beautiful product

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Acheteur Vérifié

Published on 16/03/2020 à 17h14 following a purchase from 06/03/2020

fluid, clear

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Acheteur Vérifié

Published on 16/03/2020 à 16h55 following a purchase from 30/01/2020

Good product quality and a fair price.
Long delivery, but it was expected; however, customer service was very average (I sent two messages to get news and received no response).
Happy with my purchase.
I recommend.

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Acheteur Vérifié

Published on 16/03/2020 à 16h03 following a purchase from 06/03/2020

Order and shipping process correct

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Acheteur Vérifié

Published on 16/03/2020 à 14h59 following a purchase from 08/03/2020

Delivery as expected and immediate

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Acheteur Vérifié

Published on 16/03/2020 à 14h52 following a purchase from 08/03/2020

I take away one star because I asked you for the exact composition of the gloves and I am still waiting for your response

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Acheteur Vérifié

Published on 16/03/2020 à 14h27 following a purchase from 06/03/2020

beautiful cap, beautiful finish, exactly like the photo

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Acheteur Vérifié

Published on 16/03/2020 à 13h17 following a purchase from 07/03/2020

Very very good. Very fast and beautiful hat. Thank you, I recommend!

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Acheteur Vérifié

Published on 16/03/2020 à 12h51 following a purchase from 05/02/2020

Long waiting time (longer than announced on the site)

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Acheteur Vérifié

Published on 13/03/2020 à 17h04 following a purchase from 05/03/2020

Satisfied

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Acheteur Vérifié

Published on 13/03/2020 à 14h38 following a purchase from 27/01/2020

A first order completely satisfied. For the second, waiting for 2 months without news of the restocking progress. Otherwise, packaging and delivery OK.

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Acheteur Vérifié

Published on 13/03/2020 à 13h17 following a purchase from 05/03/2020

Nothing to say, quality is there

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Acheteur Vérifié

Published on 12/03/2020 à 15h20 following a purchase from 04/03/2020

Very good

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Acheteur Vérifié

Published on 12/03/2020 à 14h21 following a purchase from 02/03/2020

If I have ordered several times, it is because I appreciate the quality of your product!

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Acheteur Vérifié

Published on 12/03/2020 à 14h08 following a purchase from 05/03/2020

order processed very quickly, a lot of care taken in the packaging, product that totally meets my expectations

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Acheteur Vérifié

Published on 12/03/2020 à 12h59 following a purchase from 05/03/2020

Well-structured site which makes searching easy

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Acheteur Vérifié

Published on 11/03/2020 à 18h04 following a purchase from 04/03/2020

very satisfied with my first order.

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Acheteur Vérifié

Published on 11/03/2020 à 15h09 following a purchase from 03/03/2020

Hello, I received my Boater very well, very beautiful realization

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Acheteur Vérifié

Published on 11/03/2020 à 15h03 following a purchase from 12/02/2020

Too long delays!!

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Acheteur Vérifié

Published on 11/03/2020 à 13h10 following a purchase from 03/03/2020

A cap of this price in an open, wrinkled plastic, and an oversized box; it lacks care. The packaging finish is not attractive, despite the Traclet brand.

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Acheteur Vérifié

Published on 11/03/2020 à 09h18 following a purchase from 26/02/2020

excellent

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Acheteur Vérifié

Published on 10/03/2020 à 21h37 following a purchase from 12/02/2020

perfect

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Acheteur Vérifié

Published on 10/03/2020 à 20h07 following a purchase from 29/02/2020

Perfect thank you

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Acheteur Vérifié

Published on 10/03/2020 à 19h09 following a purchase from 02/03/2020

very fast delivery

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Acheteur Vérifié

Published on 10/03/2020 à 17h46 following a purchase from 03/03/2020

Fast shipping.

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Acheteur Vérifié

Published on 10/03/2020 à 16h05 following a purchase from 01/03/2020

Perfect! Super fast delivery

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Acheteur Vérifié

Published on 09/03/2020 à 18h41 following a purchase from 02/03/2020

Quality product, fast and careful shipping.

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Acheteur Vérifié

Published on 09/03/2020 à 18h09 following a purchase from 29/02/2020

Well-designed site, lots of choices, fast and free delivery, impeccable packaging.

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Acheteur Vérifié

Published on 09/03/2020 à 18h03 following a purchase from 28/02/2020

Nothing to complain about

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