Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 02/03/2020 à 13h35 following a purchase from 23/02/2020

Great.

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Acheteur Vérifié

Published on 02/03/2020 à 12h35 following a purchase from 21/02/2020

Order received very quickly. The berets are of good quality.

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Acheteur Vérifié

Published on 02/03/2020 à 12h34 following a purchase from 23/02/2020

Fast, as described. No issues.

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Acheteur Vérifié

Published on 02/03/2020 à 08h07 following a purchase from 20/02/2020

Very good mail order site, nice shop in Roannes.

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Acheteur Vérifié

Published on 28/02/2020 à 19h09 following a purchase from 20/02/2020

Correct packaging. Fast delivery.

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Acheteur Vérifié

Published on 28/02/2020 à 13h57 following a purchase from 20/02/2020

As usual, at Traclet, it's perfect from A to Z.

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Acheteur Vérifié

Published on 28/02/2020 à 12h27 following a purchase from 03/02/2020

The product corresponds perfectly....nothing to say .....I will make other orders

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Acheteur Vérifié

Published on 28/02/2020 à 10h24 following a purchase from 24/01/2020

When there is a stock problem, the information is not given quickly enough
Order on 24/01 delivery on 22/02

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Acheteur Vérifié

Published on 28/02/2020 à 06h49 following a purchase from 24/11/2019

A lot of choices, practical and easy, fast delivery, I highly recommend

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Acheteur Vérifié

Published on 27/02/2020 à 15h45 following a purchase from 10/01/2020

The customer must be informed of the supply times! I was left without any news of my order for over a month! I was the one who called once to get information and who came back by email 15 days later!

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Acheteur Vérifié

Published on 27/02/2020 à 13h56 following a purchase from 19/02/2020

Very correct patterns and also a great product, THANK YOU. I recommend. René.

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Acheteur Vérifié

Published on 27/02/2020 à 13h49 following a purchase from 19/02/2020

Fast, careful and product in accordance with the description. I highly recommend any order made at Traclet!

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Acheteur Vérifié

Published on 27/02/2020 à 13h01 following a purchase from 18/02/2020

Serious seller. Fast delivery. The product did not suit me, I was refunded within 3 days after returning the package at my expense.

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Acheteur Vérifié

Published on 26/02/2020 à 13h02 following a purchase from 31/01/2020

Impeccable phone customer service, superb quality and delivery 15 days in advance is perfect, thank you

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Acheteur Vérifié

Published on 26/02/2020 à 11h13 following a purchase from 17/02/2020

Very fast delivery, satisfied

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Acheteur Vérifié

Published on 26/02/2020 à 10h51 following a purchase from 17/02/2020

Fast delivery in serious packaging.

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Acheteur Vérifié

Published on 26/02/2020 à 10h31 following a purchase from 11/02/2020

Nothing to say, no problem

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Acheteur Vérifié

Published on 26/02/2020 à 10h17 following a purchase from 17/02/2020

Very good

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Acheteur Vérifié

Published on 25/02/2020 à 21h55 following a purchase from 17/02/2020

Easy order

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Acheteur Vérifié

Published on 25/02/2020 à 20h06 following a purchase from 24/01/2020

Nothing more to say

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Acheteur Vérifié

Published on 25/02/2020 à 19h55 following a purchase from 17/02/2020

Good quality

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Acheteur Vérifié

Published on 25/02/2020 à 10h54 following a purchase from 14/02/2020

Product very well packaged and received on time, in line with expectations. Thank you.

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Acheteur Vérifié

Published on 24/02/2020 à 22h36 following a purchase from 04/02/2020

Delighted with the Stetson boxes

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Acheteur Vérifié

Published on 24/02/2020 à 20h02 following a purchase from 16/02/2020

Very good.

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Acheteur Vérifié

Published on 24/02/2020 à 17h11 following a purchase from 16/02/2020

Hello, the customer service is very satisfactory and the shipping is fast, I recommend.

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Acheteur Vérifié

Published on 24/02/2020 à 16h38 following a purchase from 14/02/2020

Significant delay in restocking

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Acheteur Vérifié

Published on 24/02/2020 à 15h47 following a purchase from 14/02/2020

Fast delivery, item in accordance with the description. Beautiful products.

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Acheteur Vérifié

Published on 24/02/2020 à 15h23 following a purchase from 16/02/2020

Moderately satisfied with the sizes..... I returned the package and the return is at my expense so I returned it without ordering a new item, too bad!!!!

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Acheteur Vérifié

Published on 24/02/2020 à 15h00 following a purchase from 15/02/2020

A very nice selection on your site and the delivery was fast. I recommend this site!

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Acheteur Vérifié

Published on 24/02/2020 à 14h41 following a purchase from 17/02/2020

Great

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Acheteur Vérifié

Published on 23/02/2020 à 15h15 following a purchase from 11/02/2020

Fast delivery and impeccable service!

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Acheteur Vérifié

Published on 22/02/2020 à 19h37 following a purchase from 31/01/2020

Superb cap, good price and deadline respected.

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Acheteur Vérifié

Published on 22/02/2020 à 08h31 following a purchase from 14/02/2020

Irreproachable product quality and delivery done with care

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Acheteur Vérifié

Published on 21/02/2020 à 20h49 following a purchase from 13/02/2020

Quality article received rather quickly, very satisfied

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Acheteur Vérifié

Published on 21/02/2020 à 19h50 following a purchase from 29/01/2020

Beautiful responsiveness, too bad my name is still misspelled! Is it impossible to correct this error?
Delivery should be possible in a way other than by registered mail.

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Acheteur Vérifié

Published on 21/02/2020 à 15h14 following a purchase from 06/02/2020

Very fast service

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Acheteur Vérifié

Published on 21/02/2020 à 14h00 following a purchase from 14/02/2020

Excellent telephone reception. Package arrived on time. Perfect.

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Acheteur Vérifié

Published on 21/02/2020 à 13h32 following a purchase from 14/01/2020

The delivery was a bit long, but the item is quite satisfactory.

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Acheteur Vérifié

Published on 21/02/2020 à 08h16 following a purchase from 10/02/2020

Thank you for your speed

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Acheteur Vérifié

Published on 20/02/2020 à 20h52 following a purchase from 13/02/2020

Product presented at its true value upon receipt.

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