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Rating: 4 out of 5
Hello, Merry Christmas. It was indeed the red wool hat, it was perfect, next purchases will be a khaki hat, best regards.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, order received the next day as planned. Item compliant and of very good quality.
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A
Rating: 5 out of 5
Kindness on the phone, attentive to the customer, quick exchange following my size error
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A
Rating: 5 out of 5
Clear and efficient site, very fast delivery
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A
Rating: 4 out of 5
I found it very good but the chosen hat does not correspond to our wish. We are looking for a softer 'bob' style hat.
Otherwise, very good service
Best regards.
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Otherwise, very good service
Best regards.
Response from Chapellerie Traclet
Hello
Yes, we also have bucket hats in alcantara
here is the link on our site
https://www.chapellerie-traclet.com/fr/chapeaux-tissu/261-bob-alcantara.html
otherwise, here is also the link for the bucket hats
https://www.chapellerie-traclet.com/fr/225-bob-chapeau-bucket-hat
best regards
Traclet
Yes, we also have bucket hats in alcantara
here is the link on our site
https://www.chapellerie-traclet.com/fr/chapeaux-tissu/261-bob-alcantara.html
otherwise, here is also the link for the bucket hats
https://www.chapellerie-traclet.com/fr/225-bob-chapeau-bucket-hat
best regards
Traclet
A
Rating: 5 out of 5
Good customer service.
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A
Rating: 5 out of 5
Very efficient and easy to use
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A
Rating: 5 out of 5
super no problem
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A
Rating: 3 out of 5
The site is quite well designed and requires a very slight learning curve. It's a pity that it is not possible to select different sorting modes.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
nothing to report.
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A
Rating: 5 out of 5
Fast service and compliant with the order
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Very serious site, order quickly taken into account and processed. Received in a short time.
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A
Rating: 5 out of 5
Very well made and nice site, there is a large choice of items. Ok to find an item that we didn't think we would find anywhere!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
very good good service fast delivery I recommend
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A
Rating: 5 out of 5
Very well informed by phone.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Great choice, fast and efficient delivery
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A
Rating: 4 out of 5
A lot of choices. Sometimes a supply problem with a size.
Very good ordering service.
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Very good ordering service.
A
Rating: 5 out of 5
Item conforms to the order. My father is very satisfied with his cap, it fits him perfectly. Delivery time indicated at the time of order was respected! Site to recommend for its seriousness and speed as well as the quality of the product.
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A
Rating: 5 out of 5
Order fully compliant with the order placed a few days before Christmas; I appreciated being able to pick up my order at a relay point as well as the really fast delivery time! I highly recommend this site!
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A
Rating: 5 out of 5
Impeccable timing, with an order placed on Christmas Eve! And very nice model of hat, as with every purchase at Traclet!
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A
Rating: 5 out of 5
French manufacturing! Favor local artisans! Quality corresponding to the price and speed of shipping. Thank you. Happy New Year 2018! Keep it up!
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A
Rating: 3 out of 5
Small disappointment with the product given the price.
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A
Rating: 5 out of 5
Perfect service. Very satisfied.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Serious, fast shipping; To recommend.
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A
Rating: 5 out of 5
My purchase arrived as expected, without any issues, carefully packaged. I recommend this site!
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A
Rating: 5 out of 5
Diversified
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A
Rating: 3 out of 5
There was too much delay for my order, order placed on December 6 received on December 23 no email or call to warn of this delay seeing the days advance I had to call myself as there was no response following the email sent.
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A
Rating: 5 out of 5
To advise.
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Rating: 5 out of 5
Always just as perfect
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Rating: 5 out of 5
Very good site, nothing to inform and easy to use.
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Rating: 5 out of 5
Extraordinary finish and exceptional beauty
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A
Rating: 5 out of 5
Very beautiful product and lightning delivery. Perfect.
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A
Rating: 5 out of 5
conforming product
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A
Rating: 5 out of 5
Despite a postal mix-up for delivery, the hat shop ensured
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A
Rating: 5 out of 5
Following a misunderstanding about the initially purchased model, and explanations with a manager, I appreciated the very professional responsiveness of the latter. I am very satisfied with the follow-up and the model received.
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