English 
Français A
Rating: 5 out of 5
Product conforms and delivery date respected.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
It's a bit mixed but overall it's okay. Happy with my purchase
Translated reviews
D
Rating: 4 out of 5
Degrees of satisfaction
Translated reviews
G
Rating: 5 out of 5
Very satisfied with my item, seems to be of very good quality, to be seen in use, received quite quickly, I recommend...
Translated reviews
A
Rating: 5 out of 5
Very good quality hat. I had been looking for this model for a long time and couldn't find it anywhere else. The delivery was very fast. Great customer service. Thank you.
Translated reviews
M
Rating: 5 out of 5
Smooth navigation, ordering!
Translated reviews
F
Rating: 5 out of 5
Perfect, very responsive (I made a size mistake, following my message, the correction of my order was made)
Translated reviews
J
Rating: 5 out of 5
An exceptional choice, quality of all hats, very fast shipping and express delivery
Translated reviews
A
Rating: 5 out of 5
Good but in the size choices I didn't see 55/56 Yes I know I have a small head. Hihiihihi there is certainly a reason?
Translated reviews
E
Rating: 3 out of 5
My beret arrived damaged.
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
Very satisfied with my first order, I placed a second one that should arrive tomorrow 14/11 and I think my satisfaction will be the same
Translated reviews
D
Rating: 5 out of 5
Satisfied.
Translated reviews
W
Rating: 5 out of 5
Very easy to access site.
Translated reviews
J
Rating: 4 out of 5
Product conforms to my expectations
Translated reviews
M
Rating: 5 out of 5
The traclet site is Ali Baba's cave, I find happiness every time
Translated reviews
N
Rating: 5 out of 5
Fast, efficient, conforms!!
Translated reviews
C
Rating: 4 out of 5
A wide choice in all areas. The designation of the items is exhaustive. The site is quite user-friendly. I needed to call customer service and each time, I was well informed. However, I am not satisfied with the delivery time because apparently when I placed the order online, the items were available but one cap was no longer in stock and I had to wait 10 days for it to be restocked by the supplier to receive it. I deduce that the merchant site does not communicate with the stock!
Translated reviews
J
Rating: 5 out of 5
CONFORMS TO MY EXPECTATIONS
Translated reviews
M
Rating: 5 out of 5
Very soft, warm and comfortable. Thank you
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very good site
Translated reviews
D
Rating: 4 out of 5
Good, good.
Translated reviews
J
Rating: 4 out of 5
See my comment.
Translated reviews
P
Rating: 3 out of 5
-
Translated reviews
Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion. We appreciate every feedback, whether positive or mixed, as it helps us improve our services and products. Please feel free to share your suggestions or questions, we are here to listen.
Best regards.
The chapellerie-traclet team
Thank you for taking the time to share your opinion. We appreciate every feedback, whether positive or mixed, as it helps us improve our services and products. Please feel free to share your suggestions or questions, we are here to listen.
Best regards.
The chapellerie-traclet team
M
Rating: 5 out of 5
very good, very fast shipping, the hats are perfect
Translated reviews
J
Rating: 5 out of 5
Product meets expectations and delivery times impeccable. Very satisfied with this first order...
Translated reviews
J
Rating: 5 out of 5
Compliant.
Translated reviews
S
Rating: 5 out of 5
Serious site. Fast shipping.
Translated reviews
M
Rating: 5 out of 5
the hat corresponds exactly to my order, very fast delivery
Translated reviews
J
Rating: 5 out of 5
Delivery and product quality top-notch.
Translated reviews
F
Rating: 5 out of 5
Impeccable
Translated reviews
M
Rating: 5 out of 5
Compliant with my expectations it is superb
Now I am waiting for the rain...
Translated reviews
Now I am waiting for the rain...
B
Rating: 5 out of 5
The hat brush is perfect, we will test the boxes and the head size reducer after Christmas as all the items are part of a gift
Translated reviews
L
Rating: 5 out of 5
Beautiful hat of good quality, well packaged, very fast reception
Translated reviews
G
Rating: 5 out of 5
Efficient service and great choice.
Too expensive but let's hope the quality is there
Translated reviews
Too expensive but let's hope the quality is there
C
Rating: 5 out of 5
simple and readable website
Translated reviews
P
Rating: 4 out of 5
Quality item and delivery as per the information received.
Translated reviews
M
Rating: 5 out of 5
Very fast delivery.
Translated reviews
S
Rating: 5 out of 5
Very good. Quality product. Carefully packaged. You can order with confidence
Translated reviews