Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Good company with a good quality/price ratio. Well-made site and easy to place an order. Delivery as expected. Personally, I can only recommend this company.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
perfect transaction!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
very large selection for all heads
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Fast and very careful shipping, great care in packaging. I recommend this site!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Very fast and careful shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Very fast shipping, careful, nothing to complain about, just highly recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
excellent product as expected. Kudos for the service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Very serious, fast to recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
This mail order site has a wide range of products at all prices. I recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Order delivered quickly, items as described. Highly recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Fast, well packaged. Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Excellent contact with the staff and Mrs. Traclet herself... French hat shop to recommend. Best regards. JeanPi
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Nothing to say, impeccable merchandise, fast tracking and delivery, always nice to deal with serious people.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Very good site. Lots of choices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Very good service thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/09/2017
damaged box
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
this is my first order and everything is fine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
pleasant, easy, with choices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Excellent transaction. Fast shipping. Good communication and a very beautiful hat.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
The whole is correct in every way
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
2 superb beanies, of great quality, well made. Very fast delivery. I recommend this hat shop.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Easy to use site. Detailed product descriptions, products conform to photos, careful packaging, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Never disappointed!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Serious site, fast delivery, nothing but +++
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
as usual.....perfect. Nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2017
a bit long delays and shipping a bit expensive for delivery to a relay point
Translated reviews
Response from Chapellerie Traclet
hello
thank you for taking the time to respond to the verified review.
The order was placed on Sunday and it was shipped on Monday because the post office does not work on Sundays.
The delay for a colissimo is 2-3 days and the package was delivered on Wednesday to the relay point.
Can you tell us the delay you would have liked.
Moreover, the price of 4 euros is low compared to the quality service with tracked colissimo.
Thank you for letting us know your comments in order to improve deliveries.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2017
Easy in terms of navigation Description of hat models With sketches
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
serious site, competent, clear, easy to use
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2017
Interesting, give more details in the description. For example, the interior dimensions!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Beautiful products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
1st order on this site for my 1st cap. Good description and good advice on the purchased model, followed by shipping, fast delivery and well-packaged item, perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2017
easy to browse
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
very good as in the photo but it lacks the ribbon to tighten it to fit
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Easy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Excellent respect for deadlines, delivery made in good conditions, very good from the packaging point of view
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
very good throughout the process from choice to delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2017
Delivery in 4 days despite an express order with a paid option for a delivery commitment within a maximum of 3 days
Translated reviews
Response from Chapellerie Traclet
hello,
you ordered on August 31 and the order was indeed shipped on August 31, that is Thursday. Then with the working days, unfortunately, the package could only be delivered on Monday. Please excuse us for this inconvenience independent of our will.
best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Extremely satisfied with the Traclet hat shop, orders are made without any hiccups and within a more than reasonable time frame, returns for exchanges are also done without any issues, I highly recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.