English 
Français J
Rating: 5 out of 5
Product faithful to my expectations
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good box!
Translated reviews
P
Rating: 5 out of 5
The ordered product perfectly meets my expectations. Very fast delivery, I am very satisfied.
Translated reviews
V
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
Great choice - Fast delivery
Translated reviews
G
Rating: 5 out of 5
-
Translated reviews
S
Rating: 5 out of 5
Quality product delivered quickly. I recommend.
Translated reviews
C
Rating: 5 out of 5
Very good
Translated reviews
C
Rating: 5 out of 5
Everything is perfect from the product to the delivery. I will order other hats again
Translated reviews
C
Rating: 5 out of 5
Large selection of hats at very reasonable prices.
Translated reviews
D
Rating: 5 out of 5
Everything is fine, I love the hat!
Translated reviews
A
Rating: 5 out of 5
Edges a bit wider than what seemed to appear in the photo. This would be interesting information to provide in the descriptions.
Translated reviews
D
Rating: 4 out of 5
Beautiful cap but a very long delay (2 and a half months) without spontaneous information from Traclet
Translated reviews
R
Rating: 5 out of 5
Fast delivery and the straw trilby is perfect for this hot weather while remaining very elegant.
Translated reviews
R
Rating: 5 out of 5
Nothing to report
Translated reviews
C
Rating: 5 out of 5
Two well-cut caps that fit perfectly, good quality fabric, beautiful finishes. Careful packaging and fast delivery. Very satisfied.
Translated reviews
F
Rating: 5 out of 5
Good quality hat delivered very quickly.
Translated reviews
S
Rating: 5 out of 5
Very nice product and arrived in good condition
Translated reviews
A
Rating: 5 out of 5
Nothing to report
Translated reviews
C
Rating: 5 out of 5
Good quality hats and fast delivery
Translated reviews
M
Rating: 4 out of 5
Thank you for the order, well received.
Translated reviews
D
Rating: 5 out of 5
Fast shipping.
Translated reviews
J
Rating: 5 out of 5
Very good purchase
Translated reviews
H
Rating: 5 out of 5
Item received in about ten days in Martinique. In accordance with the description and the ordered size. Beautiful finish!
Translated reviews
L
Rating: 5 out of 5
Beautiful hat my grandson is wonderful thank you
Translated reviews
F
Rating: 5 out of 5
Impeccable service, I have been ordering my summer hats from Traclet for several years. They change the ribbon if they have other choices in stock, they are friendly and efficient, the hats are perfectly packaged. Each order is perfect. Thank you to the team.
Translated reviews
M
Rating: 5 out of 5
Order received, everything is OK.
Translated reviews
M
Rating: 5 out of 5
everything arrived well and my caps fit me very well
Translated reviews
G
Rating: 5 out of 5
Well received the hat. Satisfied, I will recommend.
Translated reviews
S
Rating: 5 out of 5
This is my third order placed with Chapellerie Traclet and I am still very happy with my purchase. The items are in accordance with their description; the delivery is always careful and fast.
Translated reviews
P
Rating: 5 out of 5
fast delivery, huge choice, very friendly person
Translated reviews
D
Rating: 4 out of 5
Hello unfortunately the suspenders are not designed for people of larger build you should make them 10 cm longer thank you
Translated reviews
J
Rating: 5 out of 5
Very good. Nice quality and complete information, including the origin for most products. Fast shipping and a French seller with a storefront, reassuring.
Translated reviews
L
Rating: 5 out of 5
Very nice hat. It arrived quickly and in packaging that keeps the hat in perfect condition
Translated reviews
Y
Rating: 5 out of 5
Respect for delivery times, very good quality of the product. I recommend
Translated reviews
Response from Chapellerie Traclet
Hello Yan,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the respect for our delivery times. Your recommendations are valuable and motivate us to continue offering the best.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the respect for our delivery times. Your recommendations are valuable and motivate us to continue offering the best.
Best regards,
The Chapellerie Traclet team
S
Rating: 4 out of 5
delivery as expected
Translated reviews
Response from Chapellerie Traclet
Hello Sylvain,
Thank you for your positive feedback! We are delighted to know that your delivery went as planned. Your satisfaction is our priority and your encouragement motivates us to continue providing you with the best possible service.
Best regards,
The Chapellerie Traclet team.
Thank you for your positive feedback! We are delighted to know that your delivery went as planned. Your satisfaction is our priority and your encouragement motivates us to continue providing you with the best possible service.
Best regards,
The Chapellerie Traclet team.
D
Rating: 5 out of 5
arrived on time and a superb hat good quality
Translated reviews
Response from Chapellerie Traclet
Hello David,
We sincerely thank you for your flattering review. We are delighted that you like your hat and that it arrived on time. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review. We are delighted that you like your hat and that it arrived on time. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
good review
Translated reviews
Response from Chapellerie Traclet
Hello Christiane,
We sincerely thank you for your positive review. It is a real pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of welcoming you again very soon.
Best regards,
The boutique team
We sincerely thank you for your positive review. It is a real pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of welcoming you again very soon.
Best regards,
The boutique team
P
Rating: 5 out of 5
Great service. Package arrived in perfect condition and well packed. I would purchase another hat from this shop.
Translated reviews
Response from Chapellerie Traclet
Hello Paul,
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with our service and that your order arrived in perfect condition. Your trust touches us and we would be happy to welcome you again for your next purchase.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with our service and that your order arrived in perfect condition. Your trust touches us and we would be happy to welcome you again for your next purchase.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
I always appreciate your speed and seriousness. Your hats are great
Translated reviews
Response from Chapellerie Traclet
Hello Céline,
We sincerely thank you for your flattering feedback. It is a pleasure to know that you appreciate the speed and seriousness of our service, as well as the quality of our hats. We would be delighted to welcome you again very soon!
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your flattering feedback. It is a pleasure to know that you appreciate the speed and seriousness of our service, as well as the quality of our hats. We would be delighted to welcome you again very soon!
Best regards,
The Traclet Hat Shop Team.