Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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D
Denis D.
Rating: 5 out of 5
following a purchase from 18/09/2025
Exactly what I wanted to make a wonderful gift. Very good quality, this will make someone happy. Thank you
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René D.
Rating: 5 out of 5
following a purchase from 29/09/2025
This was my first order at Chapellerie Traclet and I am very satisfied. I received the cap in two days and the product is of very good quality. We will see in use but currently, I am satisfied with this company.
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Patrick T.
Rating: 5 out of 5
following a purchase from 29/09/2025
I received my cap well but I find it fits a bit too large. I have a 57 cm head circumference but often the 58 fits me better. However, the size is 58-59 while the size below is 56-57, so too small. Since it is wool, would it be wise to wash it in the washing machine at 40° without detergent of course? Of course, I won't do anything before receiving your response...
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Marc B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Clear and pleasant navigation on the site, very fast shipping and quality product. Bravo
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Sophie S.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very satisfied 10/10
very good quality hats
Chapellerie Traclet Very correct, serious to recommend.
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Horia R.
Rating: 5 out of 5
following a purchase from 16/09/2025
Very nice site. The different models are easy to find. Lots of choices for all tastes
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Frédéric F.
Rating: 5 out of 5
following a purchase from 29/09/2025
The product corresponds exactly to the ordered product.
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Christian L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Perfect!
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Francis D.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good.
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Francois L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Yes good
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Pierre B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Product conforms, delivered in good condition within a very reasonable timeframe.
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Lily D.
Rating: 5 out of 5
following a purchase from 25/09/2025
Difficult to find a genuine straw hat and I finally found my happiness through this order.
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Christiane R.
Rating: 4 out of 5
following a purchase from 26/09/2025
The product conforms to the order
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Patrick J.
Rating: 5 out of 5
following a purchase from 26/09/2025
Happy
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Foligne L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Beautiful cap, good value for money
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Jacques W.
Rating: 5 out of 5
following a purchase from 28/09/2025
I really like the hats you offer me
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Marie-France L.
Rating: 4 out of 5
following a purchase from 07/07/2025
Despite customs difficulties penalizing the shipment since July 5, I must say that the item is of good quality and the shipment very careful.
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Romain C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Serious, fast. Great quality of products. Nothing to say, recommended
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Brigitte L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Beyond my expectations
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Christine B.
Rating: 5 out of 5
following a purchase from 25/09/2025
I have been loyal for a few years. Impeccable products and deliveries
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Sarah L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Product perfectly compliant and super fast and careful delivery
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Serge L.
Rating: 5 out of 5
following a purchase from 15/09/2025
Impeccable service, very good organization
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Pierre Antoine D.
Rating: 5 out of 5
following a purchase from 26/09/2025
Well-made site, fast delivery. Good company
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Marcello A.
Rating: 5 out of 5
following a purchase from 24/09/2025
Very good, fast delivery, neatly packaged, hat looks great.
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Wayne C.
Rating: 5 out of 5
following a purchase from 23/09/2025
Superb. Thank you.
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Éric A.
Rating: 5 out of 5
following a purchase from 25/09/2025
Perfect, pleasant hat to wear.
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Christophe P.
Rating: 5 out of 5
following a purchase from 26/09/2025
Impeccable, thank you
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Christian F.
Rating: 4 out of 5
following a purchase from 23/09/2025
Good overall
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Gabriel V.
Rating: 5 out of 5
following a purchase from 24/09/2025
Fast shipping, good packaging, good communication with the store, product compliant, recommended store.
A nice Stetson Hatteras Oily Goat cap made of leather from the new 2025 collection.
Nice split goat leather (refined) of great quality, soft but holds its shape well.
Exceptional manufacturing quality, especially with these high-end Stetson models made in Germany, superior to models made in Eastern Europe and China.
A dark natural brown color with a long visor in
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Jean Francois L.
Rating: 5 out of 5
following a purchase from 21/09/2025
Oversize
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Philippe V.
Rating: 5 out of 5
following a purchase from 22/09/2025
style that I really like, quite rare in the Autumn Winter models.
Size just to measure (Stetson is often a bit larger than the specified size, but not on this model).
Personally, I like to apply a bit of leather care balm (Renapur) as soon as I receive it, which darkens the color a bit but gives a more satin finish to the leather; in any case, the balm is essential for regular maintenance afterwards.
Overall satisfied with my purchase, it is an investment, it is a product made to last a long time if well maintained.
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Wilfrid D.
Rating: 5 out of 5
following a purchase from 25/09/2025
very satisfied exactly what I wanted
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Philippe V.
Rating: 5 out of 5
following a purchase from 25/09/2025
Perfect
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François S.
Rating: 5 out of 5
following a purchase from 24/09/2025
Order received quickly. Product corresponding to my expectations.
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Jean Pascal F.
Rating: 5 out of 5
following a purchase from 24/09/2025
Order and delivery done in record time, top packaging
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Sébastien M.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very good
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Grégory G.
Rating: 4 out of 5
following a purchase from 19/09/2025
Good choice
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Jean G.
Rating: 5 out of 5
following a purchase from 20/09/2025
very good service
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Joël R.
Rating: 4 out of 5
following a purchase from 18/09/2025
Order received as expected.
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Yves M.
Rating: 5 out of 5
following a purchase from 13/09/2025
Quality of services, site, products and speed of product shipping.
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