Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 14/10/2016 à 12h11 following a purchase from 30/09/2016

Easy order, good packaging, announced deadlines. Very good.

Translated reviews

Acheteur Vérifié

Published on 14/10/2016 à 11h54 following a purchase from 03/10/2016

Very welcoming on the phone and responsive for shipping.

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 19h16 following a purchase from 03/10/2016

You could offer free returns (especially for exchanges!). Thank you!

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 16h10 following a purchase from 01/10/2016

Good, a lot of choices, but interesting products often unavailable

Translated reviews

Response from Chapellerie Traclet Published on 15/10/2016

Hello,
thank you for taking the time to respond, you can send us a request for unavailable products to see if we can get them quickly.
Best regards
Traclet

Acheteur Vérifié

Published on 13/10/2016 à 14h53 following a purchase from 04/10/2016

Very happy with my purchase! The hat is really splendid! And the delivery was fast! I am really satisfied and I recommend!

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 13h26 following a purchase from 03/10/2016

very good and serious

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 12h51 following a purchase from 05/10/2016

Very good site

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 12h42 following a purchase from 05/10/2016

High-quality cap. Very good fit. Packaging for delivery: very good. Thank you! I will not hesitate to recommend if I need a new hat. Best regards

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 12h36 following a purchase from 05/10/2016

I am very satisfied, thank you

Translated reviews

Acheteur Vérifié

Published on 13/10/2016 à 12h27 following a purchase from 20/09/2016

The color of the hat is really too light and too flashy. I am disappointed with this purchase.

Translated reviews

Acheteur Vérifié

Published on 12/10/2016 à 19h33 following a purchase from 02/10/2016

Perfect, clear, precise..

Translated reviews

Acheteur Vérifié

Published on 12/10/2016 à 17h33 following a purchase from 01/10/2016

Product as described and fast delivery.

Translated reviews

Acheteur Vérifié

Published on 12/10/2016 à 15h43 following a purchase from 03/10/2016

Clear and easy-to-use site

Translated reviews

Acheteur Vérifié

Published on 12/10/2016 à 12h45 following a purchase from 04/10/2016

Impeccable

Translated reviews

Acheteur Vérifié

Published on 12/10/2016 à 06h07 following a purchase from 28/09/2016

perfect service. I recommend it

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 23h55 following a purchase from 02/10/2016

Serious, professional, and comprehensive

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 16h27 following a purchase from 28/09/2016

Fast and efficient for all inquiries
Otherwise, pleasant site to look at and easy to handle

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 15h16 following a purchase from 01/10/2016

perfect, I recommend it!

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 14h44 following a purchase from 30/09/2016

Lack of information when stock is empty

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 14h38 following a purchase from 02/10/2016

Fast delivery, choice of many headgear, reasonable prices

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 13h24 following a purchase from 30/09/2016

Very satisfied with my purchase.

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 13h22 following a purchase from 30/09/2016

Practical. Outdated in terms of look and photos.

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 13h20 following a purchase from 03/10/2016

VERY GOOD CONTACT BY PHONE

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 13h05 following a purchase from 30/09/2016

Interesting, reliable, and efficient!

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 13h03 following a purchase from 03/10/2016

Very complete site. Very fast shipping and well packaged. Nothing to complain about!

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 12h36 following a purchase from 30/09/2016

Same as the 5 stars

Translated reviews

Acheteur Vérifié

Published on 11/10/2016 à 12h30 following a purchase from 30/09/2016

Great selection of quality hats.

Translated reviews

Acheteur Vérifié

Published on 10/10/2016 à 17h08 following a purchase from 13/09/2016

Order conforms to my expectations. Too bad many products are out of stock!

Translated reviews

Acheteur Vérifié

Published on 10/10/2016 à 12h12 following a purchase from 23/09/2016

Very good, simple

Translated reviews

Acheteur Vérifié

Published on 08/10/2016 à 22h11 following a purchase from 30/09/2016

Clear site. Order received quickly and within the announced deadlines. Recommended store.

Translated reviews

Acheteur Vérifié

Published on 08/10/2016 à 14h10 following a purchase from 29/09/2016

Quick delivery. Excellent service!

Translated reviews

Acheteur Vérifié

Published on 08/10/2016 à 13h22 following a purchase from 05/09/2016

Very interesting! Good execution speed.

Translated reviews

Acheteur Vérifié

Published on 08/10/2016 à 12h38 following a purchase from 29/09/2016

Excellent service. Very good advice by phone before the order even though the Post delivered the day after the date indicated by them.

Translated reviews

Acheteur Vérifié

Published on 08/10/2016 à 12h36 following a purchase from 30/09/2016

Nice range, pleasant site, reasonable prices, fast delivery, easy return if necessary, in short, very good and I am loyal to it.

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 15h53 following a purchase from 28/09/2016

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 14h09 following a purchase from 27/09/2016

Very good welcome: kindness, availability, efficiency.

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 14h05 following a purchase from 29/09/2016

Super hat of very good quality! I love it

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 12h59 following a purchase from 28/09/2016

Excellent shop, guaranteed satisfaction.

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 12h33 following a purchase from 28/09/2016

Perfect.

Translated reviews

Acheteur Vérifié

Published on 07/10/2016 à 07h34 following a purchase from 27/09/2016

Easy handling, very clear and accessible site.

Translated reviews