Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Michel M.

Published on 15/09/2025 à 22h19 following a purchase from 03/09/2025

Very well explained site, delivery respected within the deadlines.

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Melissa M.

Published on 15/09/2025 à 19h32 following a purchase from 11/09/2025

Good quality products, very responsive customer service and fast delivery

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Marie Jose P.

Published on 15/09/2025 à 18h48 following a purchase from 10/09/2025

Great choice. Fast delivery. Impeccable package.

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Nicolas D.

Published on 15/09/2025 à 18h13 following a purchase from 10/09/2025

Fast and careful delivery, beautiful product, interesting discount, responsive webmaster, small downside my hat was delivered without the feather mentioned in the description.

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Xavier P.

Published on 15/09/2025 à 17h59 following a purchase from 07/09/2025

Easy order. Fast and careful shipping. The birthday gift arrived on time. Very satisfied with this first purchase on the site.

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Henri B.

Published on 15/09/2025 à 14h36 following a purchase from 10/09/2025

everything is clear everything is in accordance

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Jean Claude B.

Published on 15/09/2025 à 09h14 following a purchase from 28/08/2025

A lot of choices, quality items and prices for all budgets. This is my second order and I am, as with the first, very satisfied. Everything delivered in a very sturdy packaging.

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René-Michel L.

Published on 14/09/2025 à 20h59 following a purchase from 06/09/2025

there may be a bit of overpackaging.

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Fayçal G.

Published on 14/09/2025 à 20h54 following a purchase from 20/08/2025

Very good items, excellent communication, remarkable service, packages prepared with great care, well done!

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Martial P.

Published on 14/09/2025 à 15h45 following a purchase from 06/09/2025

conforms to the announcement;

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Clément L.

Published on 14/09/2025 à 11h26 following a purchase from 11/07/2025

corresponds to my order

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Guy V.

Published on 14/09/2025 à 09h07 following a purchase from 28/08/2025

Easy order and a very diverse choice of products. Delivery a bit slow due to unavailable product. But overall, everything went well.

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Raphaelle R.

Published on 14/09/2025 à 08h00 following a purchase from 15/08/2025

I love it, and a super plus, for the kindness. Rare these days.

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Claudine B.

Published on 13/09/2025 à 21h11 following a purchase from 09/09/2025

Very good

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Denis G.

Published on 13/09/2025 à 19h30 following a purchase from 17/08/2025

Product of very good quality. Careful manufacturing

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Nicolas T.

Published on 13/09/2025 à 19h03 following a purchase from 09/09/2025

Fast and in accordance with the description

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Robert D.

Published on 13/09/2025 à 13h24 following a purchase from 02/09/2025

Very good quality for an excellent price-quality ratio

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Jean Pierre C.

Published on 13/09/2025 à 10h06 following a purchase from 08/09/2025

fast delivery

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Fabienne B.

Published on 12/09/2025 à 17h19 following a purchase from 07/09/2025

Perfect!

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Claude C.

Published on 12/09/2025 à 11h27 following a purchase from 19/07/2025

OK, well-constructed site.

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André V.

Published on 12/09/2025 à 07h48 following a purchase from 20/08/2025

Serious company; I recommend; Maybe insufficient stock.

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Fanny F.

Published on 12/09/2025 à 00h25 following a purchase from 04/09/2025

great choice of hats. Fast delivery. product conforms to the photo and description, fits well, good quality! I recommend.

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Patrice M.

Published on 11/09/2025 à 23h08 following a purchase from 08/09/2025

Perfect packaging, product conforms

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Jean-Yves C.

Published on 11/09/2025 à 22h28 following a purchase from 07/09/2025

Well-made site, fast delivery.

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Evan Q.

Published on 11/09/2025 à 20h51 following a purchase from 05/09/2025

Impeccable

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Sylvain C.

Published on 11/09/2025 à 20h29 following a purchase from 22/08/2025

Serious company.
A delay of 3 weeks was planned at the time of the order. This delay was respected.
The item received was in perfect condition and well packaged, in accordance with the description.

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Luc M.

Published on 11/09/2025 à 19h38 following a purchase from 05/09/2025

Purchase without problems. Perfect

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Marie G.

Published on 11/09/2025 à 19h16 following a purchase from 06/09/2025

In fact, the beanie does not fit me. The one size fits all is too small for my head.

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Xavier D.

Published on 11/09/2025 à 19h12 following a purchase from 06/09/2025

Quite intuitive
Quick and effective response to my questions. Very professional

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Philippe B.

Published on 11/09/2025 à 19h05 following a purchase from 07/09/2025

Perfect tracking and delivery!

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Viviane B.

Published on 11/09/2025 à 14h48 following a purchase from 03/09/2025

Easy to use

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Bernard P.

Published on 10/09/2025 à 15h26 following a purchase from 03/09/2025

EASY ORDER, SERIOUS TRACKING AND FAST DELIVERY

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Andrew T.

Published on 10/09/2025 à 10h33 following a purchase from 27/08/2025

Very good

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Virginie D.

Published on 10/09/2025 à 09h18 following a purchase from 29/08/2025

Easy

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Danielle B.

Published on 10/09/2025 à 06h32 following a purchase from 24/08/2025

Perfect. Thank you.

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Jose-Luis O.

Published on 09/09/2025 à 18h38 following a purchase from 01/08/2025

The requested clarifications were received quickly and the item received was perfectly in accordance with the description.

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Bernard C.

Published on 09/09/2025 à 16h43 following a purchase from 27/08/2025

Very good site with a presentation of the available models by size.

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Herve C.

Published on 09/09/2025 à 12h49 following a purchase from 29/08/2025

Size too small so return without any problem, received the new chauffeur cap in a more than respectable time, I recommend the company Traclet with my eyes closed!

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Jean-Pierre V.

Published on 09/09/2025 à 11h47 following a purchase from 05/09/2025

Very fast delivery, very satisfied with the quality of the beret.

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David T.

Published on 09/09/2025 à 10h53 following a purchase from 04/09/2025

Easy and clear navigation. just a small remark regarding the invoice where the hat that was 90 euros on the site is listed at 75 euros on the invoice. I suppose this is the price without VAT, but I would like you to confirm it. Thank you;
Best regards

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