Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 05/01/2016 à 08h14 following a purchase from 26/12/2015

Very good, could use a few more photos on mannequins

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Acheteur Vérifié

Published on 05/01/2016 à 07h47 following a purchase from 26/12/2015

very good

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Acheteur Vérifié

Published on 05/01/2016 à 07h37 following a purchase from 25/12/2015

Compliant

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Acheteur Vérifié

Published on 05/01/2016 à 07h33 following a purchase from 28/12/2015

it's great

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Acheteur Vérifié

Published on 05/01/2016 à 07h32 following a purchase from 24/12/2015

Very good

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Acheteur Vérifié

Published on 05/01/2016 à 07h19 following a purchase from 25/12/2015

A transparent service

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Acheteur Vérifié

Published on 04/01/2016 à 21h16 following a purchase from 13/12/2015

Super!

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Acheteur Vérifié

Published on 04/01/2016 à 19h32 following a purchase from 19/12/2015

good choice

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Acheteur Vérifié

Published on 04/01/2016 à 12h03 following a purchase from 17/12/2015

very good

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Acheteur Vérifié

Published on 04/01/2016 à 09h57 following a purchase from 18/12/2015

there is nothing to add, everything is said above, everything is excellent and with a speed I did not expect. Thank you to you and your whole team

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Acheteur Vérifié

Published on 04/01/2016 à 09h52 following a purchase from 02/11/2015

The information is clear.

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Acheteur Vérifié

Published on 04/01/2016 à 00h03 following a purchase from 21/12/2015

Very well advised / Fast delivery

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Acheteur Vérifié

Published on 03/01/2016 à 19h33 following a purchase from 13/12/2015

Super, order received in good and due form

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Acheteur Vérifié

Published on 02/01/2016 à 19h10 following a purchase from 14/12/2015

Fast delivery and very good quality of the product.

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Acheteur Vérifié

Published on 02/01/2016 à 16h50 following a purchase from 19/12/2015

a perfect reception despite Christmas, item said Basque Beret perfect.

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Acheteur Vérifié

Published on 02/01/2016 à 11h26 following a purchase from 22/12/2015

very good

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Acheteur Vérifié

Published on 02/01/2016 à 03h27 following a purchase from 24/12/2015

I needed phone support. Perfect team. Clear answers.

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Acheteur Vérifié

Published on 01/01/2016 à 19h47 following a purchase from 16/11/2015

A site that has a variety of products and serves our means.

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Acheteur Vérifié

Published on 01/01/2016 à 14h09 following a purchase from 16/12/2015

being able to navigate by shape is really a good idea and makes the site very ergonomic, and makes you want to buy lots of hats!!

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Acheteur Vérifié

Published on 01/01/2016 à 13h12 following a purchase from 23/12/2015

Very good

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Acheteur Vérifié

Published on 01/01/2016 à 12h09 following a purchase from 23/12/2015

First experience very positive.

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Acheteur Vérifié

Published on 01/01/2016 à 11h28 following a purchase from 21/12/2015

Fast and compliant delivery.

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Acheteur Vérifié

Published on 01/01/2016 à 11h22 following a purchase from 23/12/2015

On time and serious as a site

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Acheteur Vérifié

Published on 01/01/2016 à 11h06 following a purchase from 04/12/2015

Correct

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Acheteur Vérifié

Published on 01/01/2016 à 10h14 following a purchase from 23/12/2015

still as effective

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Acheteur Vérifié

Published on 01/01/2016 à 08h56 following a purchase from 23/12/2015

I own a good number of hats and most of my hat purchases come from Tractel, as delivery by post is simple

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Acheteur Vérifié

Published on 31/12/2015 à 16h51 following a purchase from 10/12/2015

Perfect

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Acheteur Vérifié

Published on 31/12/2015 à 13h57 following a purchase from 17/12/2015

Well-made site, competent customer service, very fast and well-packaged shipping.

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Acheteur Vérifié

Published on 31/12/2015 à 12h34 following a purchase from 21/12/2015

Two products were unavailable in my size (M.56/57): Hatteras stripe cap ref. 2260 and vintage flat cap Hanna Hats ref. 5347.

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Acheteur Vérifié

Published on 31/12/2015 à 12h09 following a purchase from 19/12/2015

Very good description of the different items. Numerous photos. Fast and protected shipping. Nothing to say.

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Acheteur Vérifié

Published on 31/12/2015 à 11h28 following a purchase from 23/12/2015

Very fast

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Acheteur Vérifié

Published on 31/12/2015 à 09h47 following a purchase from 11/12/2015

Great selection at a reasonable price

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Acheteur Vérifié

Published on 31/12/2015 à 09h28 following a purchase from 22/12/2015

Fast delivery and well-packaged.

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Acheteur Vérifié

Published on 31/12/2015 à 08h52 following a purchase from 22/12/2015

From the phone reception to the ultra-fast delivery, including the seriousness of the electronic order tracking, everything was perfect.

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Acheteur Vérifié

Published on 31/12/2015 à 08h49 following a purchase from 19/12/2015

to recommend

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Acheteur Vérifié

Published on 31/12/2015 à 08h37 following a purchase from 23/12/2015

Speed, efficiency, seriousness, impeccable service!

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Acheteur Vérifié

Published on 31/12/2015 à 08h24 following a purchase from 22/12/2015

Clear site without fluff. Ordered on the same day at 6 PM and received on day +2 at 9 AM, so on December 24th. Perfect.

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Acheteur Vérifié

Published on 31/12/2015 à 07h16 following a purchase from 23/12/2015

Well-designed site and very comprehensive in its content.

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Acheteur Vérifié

Published on 31/12/2015 à 06h36 following a purchase from 12/12/2015

satisfactory, very good follow-up, fast delivery. However, there was a missing cork strip for hat reduction and the Colissimo delivery was done over the hedge within everyone's reach in the rain, the very well done packaging was not intended for that ....

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Acheteur Vérifié

Published on 31/12/2015 à 02h17 following a purchase from 21/12/2015

Very good

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