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Rating: 5 out of 5
Good product and fast and careful delivery
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent service!
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Great service! Fast shipping and excellent responsiveness following a delivery issue. Thank you!
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A
Rating: 5 out of 5
I returned the hat to change size, at no extra cost and within very efficient timeframes; being notified by email about the hat's journey. I am very satisfied.
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A
Rating: 5 out of 5
Order delivered on time.
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
very good!!! wide choice of products.
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A
Rating: 5 out of 5
Very wide choice
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A
Rating: 5 out of 5
Very good service and follow-up and quality product
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A
Rating: 5 out of 5
Order met my expectations, great
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A
Rating: 5 out of 5
Impeccable service
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A
Rating: 5 out of 5
Practical and fast
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A
Rating: 5 out of 5
Fast shipping and very good follow-up.
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A
Rating: 5 out of 5
A little email to let me know that this product reserved for a long time was available would have been a plus. Clear site, precise descriptions, attentive staff.
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A
Rating: 5 out of 5
Thank you!
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A
Rating: 5 out of 5
Carefully packaged product.
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A
Rating: 3 out of 5
Good site with well-detailed products, however an error occurred in my order, I received a Joes Pignappa brown cap - Stetson ref 1990 instead of a Joes brown Stetson cap ref 340 (in leather with a perforated back part).
However, to avoid various formalities for a return, I decided to keep it since it suited me and I had hesitated with this one (being at the same price as the other at the time of purchase if my memory serves me right which is no longer the case today).
I think I will order again on this site because this cap remains a good product and the delivery was made quickly in careful packaging, only next time I will contact the store directly to be sure there are no errors in my order.
I hope to be able to give 5 stars to the site during my next order.
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However, to avoid various formalities for a return, I decided to keep it since it suited me and I had hesitated with this one (being at the same price as the other at the time of purchase if my memory serves me right which is no longer the case today).
I think I will order again on this site because this cap remains a good product and the delivery was made quickly in careful packaging, only next time I will contact the store directly to be sure there are no errors in my order.
I hope to be able to give 5 stars to the site during my next order.
A
Rating: 5 out of 5
Fast shipping, well-packaged product
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A
Rating: 5 out of 5
Quality service and product, fast delivery, I recommend
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A
Rating: 5 out of 5
Nothing to complain about, perfect!
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A
Rating: 5 out of 5
Perfect! Very responsive shop, friendly and efficient contacts
the items are of very good quality
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the items are of very good quality
A
Rating: 5 out of 5
Fast and compliant delivery, I recommend
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A
Rating: 5 out of 5
Fast, efficient, responsive
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A
Rating: 5 out of 5
The expected service was provided. Thank you
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A
Rating: 4 out of 5
very practical
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A
Rating: 5 out of 5
Rich, varied, complete, unexpected.
Bravo!
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Bravo!
A
Rating: 5 out of 5
Quality and speed with a more than reasonable price.
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A
Rating: 5 out of 5
Very well documented, varied, precise, satisfying.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Perfect in every way.
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A
Rating: 4 out of 5
Deadline respected, important choice and well-sized package
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A
Rating: 5 out of 5
Very good
You can also call and get advice.
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You can also call and get advice.
A
Rating: 4 out of 5
professional and clear
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A
Rating: 5 out of 5
Very professional and trustworthy.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Well-designed site, responsive customer service, received the order on time, well packaged.
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A
Rating: 5 out of 5
Impeccable order processing.
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A
Rating: 5 out of 5
excellent site
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A
Rating: 5 out of 5
Delivery is fast and careful, ordering on the site is easy, the prices are reasonable.
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