Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Very good choice of hats, good filtering.
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Eric B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Well-designed site. Very good quality item. Very fast delivery in 24h
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Bénédicte H. C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Great job, as usual!
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Denis J.
Rating: 5 out of 5
following a purchase from 21/06/2025
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Response from Chapellerie Traclet
Hello, Thank you very much for your flattering review and for the 5/5 rating! We are pleased to know that you appreciate our service and our products. Your satisfaction is our priority and your feedback is essential to us. Please do not hesitate to reach out to us for any other questions or needs, we are here for you. Best regards, The team at chapellerie-traclet.com
O
Olivier M.
Rating: 5 out of 5
following a purchase from 08/07/2025
The hat is exactly what I have been looking for a long time. Thank you
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Bouba D.
Rating: 5 out of 5
following a purchase from 09/07/2025
The quality of the hat matches the order, now all that's left is to wear it and see how it holds up over time.
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Martine P.
Rating: 5 out of 5
following a purchase from 01/07/2025
Package carefully wrapped. Nice cap and well protective.
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Richard B.
Rating: 5 out of 5
following a purchase from 09/07/2025
56/57 slightly too small 58/59 slightly too big. Tough life for the 57. Superb hat. Thank you
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Thomas M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Deadline respected as well as the merchandise. Very nice hat, light, practical, and the right size. Very happy with my purchase
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Guillaume R.
Rating: 5 out of 5
following a purchase from 23/06/2025
Great variety of items, easy to search, fast delivery
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Gregor W.
Rating: 4 out of 5
following a purchase from 07/07/2025
A beautiful hat. The actual appearance is a bit less qualitative than in the photos. The customer service and delivery were perfect.
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Alexander K.
Rating: 5 out of 5
following a purchase from 07/07/2025
Really enjoyed packaging and product care inside delivery box. The site looks like a little old fashion web, but still no problem to navigate and place order. Nice choice of Kangol hats, it’s really hard to find them in local stores.
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Christine C.
Rating: 5 out of 5
following a purchase from 08/07/2025
perfect
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Astrid G.
Rating: 4 out of 5
following a purchase from 05/07/2025
The hat is good but it lacks its chin strap. You should send it to me again.
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Pascale V.
Rating: 4 out of 5
following a purchase from 07/07/2025
Navigation on the site is very easy
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Dominique S.
Rating: 5 out of 5
following a purchase from 22/06/2025
Super work cap
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Hélène M.
Rating: 5 out of 5
following a purchase from 05/07/2025
I had already tried this site, always serious!
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Arnaud M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Excellent service. Thank you very much
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Rene T.
Rating: 5 out of 5
following a purchase from 09/07/2025
Good value for money with excellent quality products
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Jean Jacques S.
Rating: 5 out of 5
following a purchase from 26/06/2025
Very nice white marine caps for our orchestra
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Bertrand M.
Rating: 4 out of 5
following a purchase from 11/06/2025
Second delivery a few years apart, still satisfied
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Bérengère R.
Rating: 4 out of 5
following a purchase from 07/07/2025
The site, the choice, the payment, and the delivery are good. However, I am annoyed by the stupid concept of the 'one size' hat, a hat must have a diameter! What to do with a hat that falls over your eyes! Out of 4 hats ordered, only the 'one size' hat turns out to be way, way too big. I just got tricked and now I have to hassle to return it. So factual waste in terms of time, money, ecology. It's useless.
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Catherine R.
Rating: 5 out of 5
following a purchase from 08/07/2025
Fast and careful shipping.
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Gabriel D.
Rating: 5 out of 5
following a purchase from 04/07/2025
Nothing to say
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Eric M.
Rating: 5 out of 5
following a purchase from 08/07/2025
Fast delivery, in accordance with the order. Perfect.
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Flinois C.
Rating: 5 out of 5
following a purchase from 22/06/2025
Very beautiful items
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Yvon T.
Rating: 5 out of 5
following a purchase from 09/07/2025
Nothing to say ... everything is perfect!
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Christian A.
Rating: 5 out of 5
following a purchase from 08/07/2025
Perfect
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Mohamed B.
Rating: 5 out of 5
following a purchase from 30/06/2025
Purchase in accordance with the description
Impeccable value for money
Thank you
To you
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Jean Marie L.
Rating: 3 out of 5
following a purchase from 05/07/2025
Hello, I noted that my head circumference was 59 cm, the item you delivered me is obviously larger, yet on your site it is noted 58, 59 cm. Regards
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Alain K.
Rating: 4 out of 5
following a purchase from 05/07/2025
Despite a size issue, I am satisfied with this order. I hope to say the same about the return and the new package.
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Sylvain D.
Rating: 5 out of 5
following a purchase from 07/07/2025
Product perfectly conforms to what was expected!
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Sylviane E.
Rating: 5 out of 5
following a purchase from 05/07/2025
EXCELLENCE, SIMPLE, FAST
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Marie-Odile C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Product conforms, fast delivery
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Nicolas Z.
Rating: 5 out of 5
following a purchase from 06/07/2025
quality item, speed of delivery. and correct price
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Fabienne V.
Rating: 5 out of 5
following a purchase from 08/07/2025
Order placed quickly
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 24/06/2025
A choice for all types of hats and to find large sizes.
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Rajan S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Excellent delivery
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Jean R.
Rating: 5 out of 5
following a purchase from 07/07/2025
no problem at all
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Simone H.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very nice site
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