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Rating: 4 out of 5
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 3 out of 5
I am disappointed with the US bandana product; it lacks 1 or 2 photos to better visualize the product, as it is not a classic bandana, it is not a square of fabric; it is a fabric already cut, sewn, like a cap.
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T
Rating: 5 out of 5
Very good experience.
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D
Rating: 5 out of 5
Order with quality and fast shipping, product as described, I highly recommend Traclet Roanne. Thank you
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F
Rating: 3 out of 5
The site is quite well done.
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G
Rating: 5 out of 5
Very happy with my purchase. Fast, exact dimensions. Perfect.
However, for leather care, how to do it? What should I use as a care product please?
Thank you again
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However, for leather care, how to do it? What should I use as a care product please?
Thank you again
G
Rating: 3 out of 5
Hello regarding the hat, very nice quality superb. But there was a missing eyelet on one side of the chin strap, anyway thank you for the chin strap provided, and I am quite happy with my hat, best regards.
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E
Rating: 5 out of 5
The received item corresponds exactly to my wishes: quality, attention to detail
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L
Rating: 5 out of 5
Very nice quality hat at a very reasonable price for a hat made in Ecuador. Very happy with my purchase!
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B
Rating: 5 out of 5
A very fast delivery
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C
Rating: 5 out of 5
I did not consult. The delivery times were respected.
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B
Rating: 5 out of 5
no problem: speed and efficiency and great choice;
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M
Rating: 5 out of 5
Satisfied with my order, superb hat, good value for money. Fast delivery
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D
Rating: 4 out of 5
Cap compliant. The size is good and the navy blue cotton fabric does not fade in the wash. The fabric is a bit thick for hot weather. UV protection 40+
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R
Rating: 5 out of 5
Bob meets expectations
Fast delivery
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Fast delivery
J
Rating: 5 out of 5
Perfect transaction in every respect. Choice, quality, speed.
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D
Rating: 5 out of 5
Very good fast delivery products conform to the order
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A
Rating: 5 out of 5
Quality cap
Online order and very satisfactory delivery
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Online order and very satisfactory delivery
J
Rating: 5 out of 5
Nothing to say, perfect.
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Y
Rating: 5 out of 5
Very clear and easy site, many items
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N
Rating: 5 out of 5
order conforms to expectations
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B
Rating: 5 out of 5
Satisfied
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J
Rating: 4 out of 5
Problem with Chronopost pickup station (opening code provided with a 2-day delay after several reminders).
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P
Rating: 5 out of 5
Impeccable, everything was perfect... The order, the delivery and the quality of the product
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R
Rating: 3 out of 5
More than a month delay in delivery and the package still not received following a shipping notification received at the end of last week. I had to call to find out where the order was and understand the reason for the delay. I find that communication about the delivery time needs to be improved.
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I
Rating: 5 out of 5
I found what I was looking for
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G
Rating: 5 out of 5
Honestly very good transaction!
Fast and efficient, the hat is perfect
The site is clear.
Second hat I buy with them and having dealt with customer service (for a 3rd) once with them, easy to reach, friendly and professional. And always finds common ground. Can't wait to buy a hat from you again hahaha
Thank you for existing for those who love a bit exotic hats.
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Fast and efficient, the hat is perfect
The site is clear.
Second hat I buy with them and having dealt with customer service (for a 3rd) once with them, easy to reach, friendly and professional. And always finds common ground. Can't wait to buy a hat from you again hahaha
Thank you for existing for those who love a bit exotic hats.
C
Rating: 5 out of 5
Very fast delivery, product conforms.
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K
Rating: 5 out of 5
Great
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J
Rating: 4 out of 5
Difficult navigation because there are so many choices.
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G
Rating: 5 out of 5
everything is perfect and everything matches my wishes
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V
Rating: 5 out of 5
Ordered 2 hats, for my husband and me, shipped the next day, I am very satisfied with my purchase. The hats match what I expected, in every way (the description is very precise).
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M
Rating: 5 out of 5
I have known this site for some time and I am always very satisfied, not only with the hats purchased but also with the quality of the service. Thank you Traclet!
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M
Rating: 5 out of 5
easy access site
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L
Rating: 5 out of 5
The hat is great, the size is perfect. It was carefully packed in a thick box suitable for the item. I recommend.
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J
Rating: 5 out of 5
very satisfied with the product
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N
Rating: 3 out of 5
Delivery time too long
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R
Rating: 4 out of 5
The expected quality is well verified, but I think there was a size issue. I wanted hats for young children and they are not the requested sizes. It will be fine for next year.
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B
Rating: 5 out of 5
Purchase without difficulty, good product matches my search.
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S
Rating: 5 out of 5
Client for several years, serious and professional company.
To recommend without reservation
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To recommend without reservation