Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
Clear and pleasant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2013
Perfect and unbeatable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2013
User-friendly, and responsive in delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2013
Well-designed and easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2013
Not just the site but the person on the phone was very friendly, an attitude that reassured me in my choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2012
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2013
Perfect, site with a lot of choices. Just a pity that some interesting models are out of stock, but otherwise nothing to complain about. I would recommend soon. Nb; very satisfied with the shipping time I expected 3 weeks I got it in 3 days!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2013
All good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
very good site, many choices, and it's French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2012
see evaluation of my first order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2012
very professional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2013
the chapellerie-traclet site is quite good. Pleasant to browse, a lot of choices. So no hesitation to recommend if needed, possibly, for another hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2012
I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2013
FAST AND CAREFUL SHIPPING
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2013
varied articles but for Tilley hats a size matching would have been very practical ...seen on other sites
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2012
very serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2013
clear and easy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2013
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2013
beautiful site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2013
a lot of choices, for all budgets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2013
beautiful site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2012
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
Well-made site: it is easy to find an article and information related to the products.
Good quality / price ratio
Competitive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2012
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2013
Very good online store, fast and serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2013
pleasant site, many possible choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2013
good presentation, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
serious order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
serious, choice and quality of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2013
Overall I am happy, a lot of choices, easy to navigate, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
clear site, easy and pleasant...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
Quality products at a reasonable price, careful and fast shipping, professionalism and speed of standard exchange: site to recommend without reservation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
a phone contact during which I dealt with charming and available people followed by fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
hat shop with a fairly wide selection of hats of all kinds and materials;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2012
easy access to place an order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2012
Not bad choices, but the response time to questions is sometimes variable Victim of its success?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
large selection - good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2013
Good site, clear and practical to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2013
fast delivery
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